Brand Building with the Public

1 Day
London 18th Jul 2024
25th Jul 2024
5.5 hours

Course Overview

This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public.

This Brand Building with the Public course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Brand Building with the Public London
Brand Building with the Public Manchester
Brand Building with the Public Nottingham
Brand Building with the Public Birmingham
Brand Building with the Public Bristol
Brand Building with the Public Edinburgh
Brand Building with the Public Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 - 10:00 Coffee & Course Objectives (To be effective when working a brand centre you must have 3 things, confidence, enthusiasm & knowledge. We are here to give you these!)

10:00 - 11:00 The Value of Brands (What makes a good brand. A look at the strength of your brand and what it stands for.) (An option to change this module if this already covered in Day 1 is 'What motivations do people use in their choice of car?')

11:00 - 11:15 Break

11:15 - 12:00 Clarifying Your Objectives (Working in tables groups decide what they want to achieve when they are interacting with the public and present back to the rest of the group.)

12.00 - 13.00 Understanding Body Language (Group activities to understand the importance of gestures, posture and eye contact. An in-depth look at a non-threatening greeting.)

13:00 - 14:00 Lunch

14:00 - 14:30 Things to Avoid when on Duty (Here delegates will look at the importance of first impressions, how to avoid being pushy and how to make the experience of any member of the public interacting with staff from their company a memorable one.)

14:30 - 16:00 Role Plays (Groups take it in turns to play company representative, customer and observer. All will have a turn in each role and small groups will report back to the large group.)

16:00 - 16:30 Best Practice in Brand Building (A list of key points identified - later these should be reproduced and sent out to the team)

16:30 - 16:45 Summary & Action Plans Agreed

Testimonials

Amazing course.

Sulaiman Alessa, Saudi Payments

Benefits

  • Understanding the value of brands
  • Identify the best ways of interacting with the public
  • Understanding body language
  • How to build their brand with the public
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
18th Jul 2024
London
£430.00
23rd Jul 2024
Manchester
£430.00
Places
25th Jul 2024
Leeds
£430.00
Places
7th Aug 2024
Nottingham
£430.00
Places
9th Aug 2024
London
£430.00
Places
13th Aug 2024
Leeds
£430.00
Places
15th Aug 2024
Bristol (Clifton)
£430.00
Places
22nd Aug 2024
Birmingham
£430.00
Places
27th Aug 2024
Manchester
£430.00
Places
29th Aug 2024
Edinburgh
£430.00
Places
View 28 more available dates
3rd Sep 2024
Bristol (Clifton)
£430.00
Places
12th Sep 2024
Birmingham
£430.00
Places
17th Sep 2024
London
£430.00
Places
19th Sep 2024
Leeds
£430.00
Places
25th Sep 2024
Manchester
£430.00
Places
27th Sep 2024
Edinburgh
£430.00
Places
30th Sep 2024
Nottingham
£430.00
Places
2nd Oct 2024
Nottingham
£430.00
Places
4th Oct 2024
Bristol (Clifton)
£430.00
Places
11th Oct 2024
Manchester
£430.00
Places
16th Oct 2024
Leeds
£430.00
Places
24th Oct 2024
Birmingham
£430.00
Places
29th Oct 2024
London
£430.00
Places
30th Oct 2024
Edinburgh
£430.00
Places
6th Nov 2024
Nottingham
£430.00
Places
12th Nov 2024
Bristol (Clifton)
£430.00
Places
14th Nov 2024
Birmingham
£430.00
Places
20th Nov 2024
Leeds
£430.00
Places
22nd Nov 2024
Manchester
£430.00
Places
25th Nov 2024
London
£430.00
Places
26th Nov 2024
Edinburgh
£430.00
Places
2nd Dec 2024
Nottingham
£430.00
Places
5th Dec 2024
Birmingham
£430.00
Places
10th Dec 2024
London
£430.00
Places
13th Dec 2024
Bristol (Clifton)
£430.00
Places
16th Dec 2024
Leeds
£430.00
Places
18th Dec 2024
Manchester
£430.00
Places
20th Dec 2024
Edinburgh
£430.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Executive Coaching
½ day on-site£750.00
1 day on-site£1,250.00
U-Choose Training
Per delegate£430.00
Please choose a training location
Duration
Places
Book your place on one of our online courses...
25th Jul 2024
Full Day
£280.00
Places
28th Oct 2024
Full Day
£280.00
Places
26th Nov 2024
Full Day
£280.00
Places
12th Dec 2024
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Executive Coaching
½ day 1-2-1 virtually£600.00
1 day 1-2-1 virtually£950.00
U-Choose Virtual Training
Per delegate£280.00
Places
Duration