Advanced Telephone Prospecting

1 Day
London 9th Jul 2021
2nd Jul 2021
5.5 hours

Course Overview

This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised.

* Participants are asked to bring prepared contact list: 100 companies from at least five different target industries.

This Advanced Telephone Prospecting training course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Advanced Telephone Prospecting London
Advanced Telephone Prospecting Manchester
Advanced Telephone Prospecting Nottingham
Advanced Telephone Prospecting Birmingham
Advanced Telephone Prospecting Bristol
Advanced Telephone Prospecting Edinburgh
Advanced Telephone Prospecting Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD


09:30 - 10:00 Coffee & Course Objectives

10:00 - 10:45 Review of Prospecting & Improving Qualification (Much improved qualification. Delegates will be encouraged to take the first conversation much further and encourage more meetings, demos and quotations.)

10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target industries for telephone prospecting they choose approx 36 and prioritise with A,B & C categories, and then assign one A, B & C for every month.)

11:15 - 11:30 Coffee Break

11:30 - 12:30 Participants To Make Calls*

12:30 -13:00 Brief review of calls.

13:00 - 14:00 Lunch

14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process.)

15:00 - 16:30 What Type of Closer Are You? (Here participants decide which closes they prefer in different situations and the results are analysed, highlighting delegates' strengths and weaknesses. Role-plays are devised and practised to find the right closing style to suit the person, product or situation.)

16:30 - 16:45 Summary & Action Plans Agreed


An excellent course.

Thelma Lawlar, Millers Oils

Thank you Tracey I've found my mojo and can't wait to get stuck into my plan!

Jamie Shaw, Millers Oils

Brilliant course and really enjoyed the day. Tracey was superb in my opinion.

Gary Davidson, Millers Oils

Fantatstic, thought provoking.

Martin Gough, Millers Oils

I thought the course went really well and covered everything I wanted to achieve.

Charlotte Richardson, CSSC

Very informative and well delivered course.

Yoana Petrica, CSSC Sports & Leisure

Thoroughly enjoyed the day yet again. Would definitely recommend/take further courses.

Stefan Harries, CSSC

Excellent course. Confidence boost!

Nicole Porter,

I found Tracey to be very thorough and precise delivering the course. I do hope one day I will be a master caller like her!

Yvonne DeCoteau, Home and More Store Ltd

I would like to say that the training was very helpful, it has really helped me and I would definitely recommend this to everyone that is trying to create hot leads.

Again thank you for all your help

Fatiha Begum, UK Trade and Investment
Fantastic training - previous training has been a manual read to me. I gained a lot from today.
Rebecca White, Cristie Data Products
Excellent flexible enough to be very appropriate for our needs. The trainer, whilst being professional, was very approachable and inspiring.
Noreen Kelly, Octopus Investments
Excellent opening strategy, good advice on closes.
Jonathan Davies, Emerson Control Techniques


  • Greater confidence to make outgoings calls professionally
  • Identify effective techniques for telephone prospecting
  • Develop and refine an individual style
  • Always get through to the right person!
  • Return to the workplace with genuine leads developed during the course
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
2nd Jul 2021
Full Day
2nd Aug 2021
Full Day
2nd Sep 2021
Full Day
4th Oct 2021
Full Day
2nd Nov 2021
Full Day
2nd Dec 2021
Full Day
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Book your place on one of our scheduled courses...
9th Jul 2021
23rd Aug 2021
8th Sep 2021
Bristol (Clifton)
28th Sep 2021
27th Oct 2021
1st Nov 2021
4th Nov 2021
8th Dec 2021
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,100.00
6-10 delegates £1,500.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£430.00
Please choose a training location