Personal Effectiveness

1 Day
Nottingham 28th Jan 2021
26th Mar 2021
5.5 hours

Course Overview

NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home. Click here for full details. To see forthcoming public course sessions for this course look at the dates to the right of this page.

This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others.

Would you like to:
• Improve your performance and effectiveness at work?
• Get the best from yourself and others?
• Become more productive, more assertive, more confident, more influential, more persuasive, and manage your time better?
• Understand your own and other people’s behaviours and working styles, so that you can work more effectively with them?
• Understand why communication sometimes goes so wrong?
• Improve working relationships?

If you answered ‘yes’ to any of the above, this Personal Effectiveness course is for you - either as an individual, or as a team.

This Personal Effectiveness course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Personal Effectiveness London
Personal Effectiveness Manchester
Personal Effectiveness Nottingham
Personal Effectiveness Birmingham
Personal Effectiveness Bristol
Personal Effectiveness Edinburgh
Personal Effectiveness Leeds

This course is worth 5.5 Continuous Professional Development hours.Learn more about CPD


09.30 Introductions and course objectives: what do you want to achieve today? An opportunity for delegates to add their own objectives to the day.

 The rest of the day will be flexible around the needs of delegates, but the following is a typical day:
 What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business?

10.45 Image and why it is important.
Why you never get a second chance to make a first impression. How others see us.

How the four areas of ‘self’ affect communication and relationships
The relationship between attitude, skills and knowledge.

Coffee / Tea

 Exploring our own values, attitudes, beliefs and behaviours.

Self-esteem and behaviour.

What drives your behaviour and your motivation? What drives others?

Communicating successfully - how to have effective communications, how to improve your communication style.
Understanding why it sometimes goes wrong
Managing emotions in self / others

12.30 Lunch

13.15 Assertiveness as a business skill

 Managing your time to be most effective

14.30 Tea / coffee

Exercise – how we are influenced and how we influence others

Summary and Action Plans Agreed

16.00 Evaluation and Close.


Wonderful trainer, really intersting content. Extremely helpful in how to use what I learnt in everyday working environment.

Rachel Turner, Fat Face

Trainer was very good, course well structured.

Sarah Broad, Port of London Authority

Excellent course, particularly enjoyed the psychology aspects and have tasken away practical skills.

Aileen Jamieson, The Law Society of Scotland

Instrcutor very enthusiastic and adaptable. Wanted to make sure everyone understood, very dynamic.

Zaira Jones, Tokio Millennium Re

Great course, Gil was great, some great ideas.

Abby Thomas, Novae Group plc

Great delivery throughout the day.

Jack Watson, Novae Group plc

Found the whole course fascinating.

Primrose Beaton, United Auctions

One of the best courses I have been on, thank-you. Tailored to my needs.

Adrian Hearty, Allianz Insurance Services

very good. Most beneficial course for managing my team and self I've had.

Geoff Allison, Donaldson Filters

The day has been great. Tracey is a fab trainer and I have learnt the tools I need to succeed.

Heather Cooper, HF Trust

Very engaging and highly perceptive tutor; an inspirational course giving me something I didn't expect.

Jim houlihan, Intellectual Property Office

Excellent course, very professionally delivered and enjoyable too.

Omr Farooqui, Chemex International Ltd

I really enjoyed the session, very interactive.

Sophie Merrett, Matchpoint (London) Ltd

Was brilliant!

Mark Corbridge, BravoSolution

Very useful reminder of how behaviour influences others and how to use behaviour to achieve objectives.

Margot Walker, The Law Society of Scotland

I found this course informative and will take so much back to the workplace. The trainer was extremely helpful and understanding of the needs I have.

Paula Stringer, Ampleforth Abbey & College

A very valuable course, I'm looking forward to implementing some of these techniques along with time management philosophy.

Le Bistrot Pierre, Tom Bethell
The course was very useful and I am sure it will help me to become more confident..
KL, Society for Endocrinology
Excellent course - good reflection theory and practical application, excellent dynamic - thought provoking!
Kat-Morley Fletcher, Maytree
Enjoyed the course and how it was delivered. Was tailored to my needs which was helpful.
Alan Brett, Newsprinters
I found the course very useful with many aspects that I can use to improve my management skills.
Simon Karim, Newsprinters
Really useful hints & tips to take away and use in my new role.
Angela Dixon, Standard Life
I found the course to be very informative. Glad I attended.
Jamie Bonser, Specialist Neon Supplies
Really enjoyed the day, it has been extremely useful.
Jessica Millington, Extracare Charitable Trust
Good venue, easy access, parking, trainer flexible and helpful.
Hazel Long, Computershare
Thank-you a very worthwhile course.
Sarah Douglas, Drum Housing Association
Excellent course - learnt lots.
Ian Clarke, Bombardier
Very good course. Really enjoyed it.
Paul Elson, Bombardier
Enjoyed course, gave me a greater understanding of my own personal drivers and those of others and how to influence them.
Brian Brooks, Bombardier
I found the course very informative in identifying motivational drivers & influencing factors for individuals. Jane tailored the content very well to the environment.
Mark Derbyshire, Bombardier
Really enjoyed the feedback and the course.
Niall Delaney, Friction Marketing


Areas covered include:

  • First impressions and their importance
  • The relationship between values, attitudes, beliefs and behaviours
  • How our beliefs influence others' perception of us
  • Communication - styles and psychology
  • Emotional Intelligence
  • The role of assertive behaviour as a business skill
  • Influencing skills
Live Virtual Training
In-Person Training
Book your place on one of our online courses...
26th Mar 2021
Full Day
27th May 2021
Full Day
27th Jul 2021
Full Day
27th Sep 2021
Full Day
26th Nov 2021
Full Day
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Book your place on one of our scheduled courses...
28th Jan 2021
15th Feb 2021
Bristol (Clifton)
15th Feb 2021
17th Feb 2021
25th Feb 2021
2nd Mar 2021
3rd Mar 2021
16th Mar 2021
31st Mar 2021
Bristol (Clifton)
28th Apr 2021
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
Please choose a training location