Personal Effectiveness

1 Day
Birmingham 18th Nov 2024
22nd Nov 2024
5.5 hours

Course Overview

NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home. Click here for full details. To see forthcoming public course sessions for this course look at the dates to the right of this page.

This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others.

Would you like to:
• Improve your performance and effectiveness at work?
• Get the best from yourself and others?
• Become more productive, more assertive, more confident, more influential, more persuasive, and manage your time better?
• Understand your own and other people’s behaviours and working styles, so that you can work more effectively with them?
• Understand why communication sometimes goes so wrong?
• Improve working relationships?


If you answered ‘yes’ to any of the above, this Personal Effectiveness course is for you - either as an individual, or as a team.

This Personal Effectiveness course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Personal Effectiveness London
Personal Effectiveness Manchester
Personal Effectiveness Nottingham
Personal Effectiveness Birmingham
Personal Effectiveness Bristol
Personal Effectiveness Edinburgh
Personal Effectiveness Leeds

Related Courses

Here is a selection of courses that we think you might also be interested in.

Influencing Skills
Work-Life Balance
Advanced Listening Skills
Appraisee Training
Personal Development for Professionals
Professional Writing Skills
Business Skills for Administrators

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09.30 Introductions and course objectives: what do you want to achieve today? An opportunity for delegates to add their own objectives to the day.

 The rest of the day will be flexible around the needs of delegates, but the following is a typical day:
 What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business?

10.45 Image and why it is important.
Why you never get a second chance to make a first impression. How others see us.

How the four areas of ‘self’ affect communication and relationships
 
The relationship between attitude, skills and knowledge.

Coffee / Tea

 Exploring our own values, attitudes, beliefs and behaviours.

Self-esteem and behaviour.

What drives your behaviour and your motivation? What drives others?

Communicating successfully - how to have effective communications, how to improve your communication style.
Understanding why it sometimes goes wrong
 
Managing emotions in self / others

12.30 Lunch

13.15 Assertiveness as a business skill

 Managing your time to be most effective

14.30 Tea / coffee

Exercise – how we are influenced and how we influence others

Summary and Action Plans Agreed

16.00 Evaluation and Close.

Testimonials

Attended virtual course:

Candy was very personable, asked relevant questions to ascertain my needs and went outside of the course materials to provide information and examples. I very much enjoyed the course and and would be delighted to see that her name was down as the deliverer if I were to attend another course.

Sam Cameron, Silostop Agri Limited

Course delivered virtually

“Assertiveness” is something I find challenging in my job, but the course showed me that assertiveness and aggression are not the same thing, and gave me plenty of tips for improving my confidence, professionalism and assertiveness in my job.

Elizabeth Nightingale, Andiamo! Language Services Ltd

Attended virtual training session:

Excellent course and delivery – evidently carefully planned and adapted on the day to suit delegates needs/questions – with a real skill of maintaining the topic flow.

Andrea Riley, Health Innovation Manchester

Attended virtual training:

Really beneficial – Because this was a “One to One” I am sure I gained far more from the training.

Di was fantastic and gave me some really useful advice and tips.

Di – I used the “Listening” questions with my Team at our “Team Meeting” yesterday – Went down really well.

Many Thanks – Well worth the money.

Paula Henry, Cala Homes

Wonderful trainer, really intersting content. Extremely helpful in how to use what I learnt in everyday working environment.

Rachel Turner, Fat Face

Trainer was very good, course well structured.

Sarah Broad, Port of London Authority

Excellent course, particularly enjoyed the psychology aspects and have tasken away practical skills.

Aileen Jamieson, The Law Society of Scotland

Instrcutor very enthusiastic and adaptable. Wanted to make sure everyone understood, very dynamic.

Zaira Jones, Tokio Millennium Re

Great course, Gil was great, some great ideas.

Abby Thomas, Novae Group plc

Great delivery throughout the day.

Jack Watson, Novae Group plc

Found the whole course fascinating.

Primrose Beaton, United Auctions

One of the best courses I have been on, thank-you. Tailored to my needs.

Adrian Hearty, Allianz Insurance Services

very good. Most beneficial course for managing my team and self I've had.

Geoff Allison, Donaldson Filters

The day has been great. Tracey is a fab trainer and I have learnt the tools I need to succeed.

Heather Cooper, HF Trust

Very engaging and highly perceptive tutor; an inspirational course giving me something I didn't expect.

Jim houlihan, Intellectual Property Office

Excellent course, very professionally delivered and enjoyable too.

Omr Farooqui, Chemex International Ltd

I really enjoyed the session, very interactive.

Sophie Merrett, Matchpoint (London) Ltd

Was brilliant!

Mark Corbridge, BravoSolution

Very useful reminder of how behaviour influences others and how to use behaviour to achieve objectives.

Margot Walker, The Law Society of Scotland

I found this course informative and will take so much back to the workplace. The trainer was extremely helpful and understanding of the needs I have.

Paula Stringer, Ampleforth Abbey & College

A very valuable course, I'm looking forward to implementing some of these techniques along with time management philosophy.

Le Bistrot Pierre, Tom Bethell
The course was very useful and I am sure it will help me to become more confident..
KL, Society for Endocrinology
Excellent course - good reflection theory and practical application, excellent dynamic - thought provoking!
Kat-Morley Fletcher, Maytree
Enjoyed the course and how it was delivered. Was tailored to my needs which was helpful.
Alan Brett, Newsprinters
I found the course very useful with many aspects that I can use to improve my management skills.
Simon Karim, Newsprinters
Really useful hints & tips to take away and use in my new role.
Angela Dixon, Standard Life
I found the course to be very informative. Glad I attended.
Jamie Bonser, Specialist Neon Supplies
Really enjoyed the day, it has been extremely useful.
Jessica Millington, Extracare Charitable Trust
Good venue, easy access, parking, trainer flexible and helpful.
Hazel Long, Computershare
Thank-you a very worthwhile course.
Sarah Douglas, Drum Housing Association
Excellent course - learnt lots.
Ian Clarke, Bombardier
Very good course. Really enjoyed it.
Paul Elson, Bombardier
Enjoyed course, gave me a greater understanding of my own personal drivers and those of others and how to influence them.
Brian Brooks, Bombardier
I found the course very informative in identifying motivational drivers & influencing factors for individuals. Jane tailored the content very well to the environment.
Mark Derbyshire, Bombardier
Really enjoyed the feedback and the course.
Niall Delaney, Friction Marketing

Benefits

Areas covered include:

  • First impressions and their importance
  • The relationship between values, attitudes, beliefs and behaviours
  • How our beliefs influence others' perception of us
  • Communication - styles and psychology
  • Emotional Intelligence
  • The role of assertive behaviour as a business skill
  • Influencing skills
In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
18th Nov 2024
Birmingham
£480.00
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25th Nov 2024
Nottingham
£480.00
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2nd Dec 2024
London
£480.00
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3rd Jan 2025
Birmingham
£480.00
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10th Jan 2025
Leeds
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17th Jan 2025
Edinburgh
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21st Jan 2025
Bristol (Clifton)
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21st Jan 2025
Manchester
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24th Jan 2025
London
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31st Jan 2025
Nottingham
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5th Feb 2025
London
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7th Feb 2025
Bristol (Clifton)
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12th Feb 2025
Leeds
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14th Feb 2025
Manchester
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19th Feb 2025
Edinburgh
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21st Feb 2025
Birmingham
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28th Feb 2025
Nottingham
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5th Mar 2025
Nottingham
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Leeds
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14th Mar 2025
Edinburgh
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19th Mar 2025
Manchester
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20th Mar 2025
Birmingham
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21st Mar 2025
London
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28th Mar 2025
Bristol (Clifton)
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Nottingham
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4th Apr 2025
Manchester
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9th Apr 2025
London
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16th Apr 2025
Bristol (Clifton)
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22nd Apr 2025
Birmingham
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23rd Apr 2025
Leeds
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29th Apr 2025
Edinburgh
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1st May 2025
Bristol (Clifton)
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Nottingham
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14th May 2025
Leeds
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20th May 2025
Birmingham
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Manchester
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London
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28th May 2025
Edinburgh
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24th Jun 2025
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30th Jun 2025
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30th Jun 2025
Edinburgh
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2nd Jul 2025
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7th Jul 2025
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9th Jul 2025
London
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14th Jul 2025
Edinburgh
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15th Jul 2025
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21st Jul 2025
Bristol (Clifton)
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23rd Jul 2025
Manchester
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5th Aug 2025
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Nottingham
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13th Aug 2025
Leeds
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13th Aug 2025
Birmingham
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19th Aug 2025
London
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20th Aug 2025
Manchester
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28th Aug 2025
Edinburgh
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3rd Sep 2025
Bristol (Clifton)
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10th Sep 2025
Leeds
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11th Sep 2025
Manchester
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17th Sep 2025
Edinburgh
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18th Sep 2025
Birmingham
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25th Sep 2025
Nottingham
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25th Sep 2025
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Leeds
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London
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22nd Oct 2025
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23rd Oct 2025
Edinburgh
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31st Oct 2025
Manchester
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6th Nov 2025
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12th Nov 2025
London
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13th Nov 2025
Bristol (Clifton)
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19th Nov 2025
Leeds
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25th Nov 2025
Manchester
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26th Nov 2025
Birmingham
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28th Nov 2025
Edinburgh
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2nd Dec 2025
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3rd Dec 2025
Nottingham
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5th Dec 2025
Bristol (Clifton)
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9th Dec 2025
Leeds
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10th Dec 2025
London
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15th Dec 2025
Manchester
£480.00
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19th Dec 2025
Edinburgh
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...or create a training session that suits you using one of the options below.
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1-5 delegates £1,200.00
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Each additional £100.00
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½ day on-site£750.00
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22nd Nov 2024
Full Day
£280.00
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9th Dec 2024
Full Day
£280.00
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22nd Jan 2025
Full Day
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8th Dec 2025
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...or create a training session that suits you using one of the options below.
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1-2 delegates £580.00
Each additional £80.00
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Per delegate£280.00
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