Developing Your PA Potential to Ensure Success training

Course Overview

The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectations to ensure success.

This Developing Your PA Potential to Ensure Success course is available throughout the UK.

CPD Value 5.5 Hours

Course Locations

Developing Your PA Potential to Ensure Success London
Developing Your PA Potential to Ensure Success Manchester
Developing Your PA Potential to Ensure Success Nottingham
Developing Your PA Potential to Ensure Success Birmingham
Developing Your PA Potential to Ensure Success Bristol
Developing Your PA Potential to Ensure Success Edinburgh
Developing Your PA Potential to Ensure Success Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09.30 – 10.00 Coffee and Course Objectives

10:00 – 11:00 Defining your role
(What do you need to do? How do you do it? Developing your strengths, and understanding your weaknesses)

11:00 – 12:30 Understanding your managers
(Improving communication channels, what type of manager do you have, and managing their expectations)

13:30 – 14:30 Developing Time Management Skills
(Learning techniques to prioritise effectively, avoid time stealers/wasters, and learn how to be more proactive)

14:30 – 15:30 Assertiveness and Self Confidence Techniques
(How to develop your assertiveness, and developing your confidence)

15:30 – 16:00 Dealing with Difficult People
(Developing skills to handle the difficult people in the office)

16:00 – 16:30 Creating a positive work environment
(Learning to stay positive, focused, and achieve maximum results)

16:30 Summary and Action Plans Agreed

Testimonials

Excellent facilitator Tracey, I've got so much from today's session and really enjoyed it - Thank you.

Lauren Bartnik, Barnsley College

Found the session very useful. Really interesting take-aways to use in both my work and home life. Thank-you!

Lisa Edmond, Xoserve Ltd

Today has been excellent - it has improved my confidence and helped me find alternatives to deal with difficult situations/say no!

Sophie Hall, Tennants Distribution

Very informative day and lots of strategies to take back and implement. Amazing trainer.

Emma Baldwin, East Lancashire Hospice

Absolutely brilliant course, would definitely recommend!

Mandy Harris, Merseyside Fire & Rescue Service HQ

Picked up much more than expected. Really useful. Fabulous trainer!

Nicky Trower, Agrivert Ltd

Extremely informative and enjoyable day - Thank-you - made to feel confident.

Linda Lawrence Cole, Artex Limited

I really enjoyed the day and would recommend to others as a learning tool.

Sarah Eastbury, Worcestershire Acute Hospitals NHS Trust

Excellent course. Tracey was very engaging. I learned a lot, it was definitely worth it!

Jessica Whitehouse, Wolverhampton Homes

Really enjoyed the course - a good trainer and a good group of learners - thank you.

Jo Moody, EDP

A really useful and interesting course, really well delivered and captivating.

Rosie Hickman, The Resources Group

I really enjoyed today's training. The trainer was fantastic in her approach, with her stories and first hand experience of her clients - it really helped me to understand situations.

Jody Glover, Coventry City Council

Very good day. first training session where I haven't been bored :)

Lorraine Bulsara, Coventry City Council

The trainer was excellent and exceeded my expectations. Very positive. upbeat. A great day!

Hema Patel, Coventry City Council

Fantastic course. I really enjoyed the way it was delivered by the trainer and felt I really have learned new skills. Thank you!

Samantha Digger, Coventry City Council

Tracey has been absolutely fabulous. The tips and skills I have learned and picked up on are endless to even mention. Absolutely amazing training!

Parita Ladva, Coventry City Council

Really useful, Candy was wonderful.

Laura Murphy, Global Witness

Fantastic course!

Malissa Poole, South Birmingham College

Excellent day. Good sessions. good presenter.

Rosangela Dempsey, South Birmingham College

Benefits

Understand their role and how to achieve it
• Develop communication skills to better understand their managers
• Time Management skills – learn how to prioritise
• How to be more assertive and self confident
• Keep a positive mental attitude at all times