Consultancy Skills - (2 Day course)

Day 1

09:30 – 10:00 Coffee & Course Objectives
10:00 – 10:45 The role and scope of the consultant
10:45 – 11:30 Signs of an unhealthy Organisation
11:30 – 12:00 The seven key strategic areas
12:00 – 12:30 Your style of communicating and how it differs from others.
12:30 – 13:00 Qualities that make a strong consultant
14:00 – 14:30 Styles for managing conflict
14:30 – 15:30 Analysing situations
15:30 – 16:30 Handling sensitive situations
16:30 – 17:00 Summary

Day 2

09:30 – 10:00 Coffee & Review of Day 1
10:00 – 10:30 Change Management – The key to consultancy.  How do we engage people?
10:30 – 11:30 When business needs have been identified we may need to scope projects and develop the proposals that will enable change
11.30 – 12:00 Understanding Facilitation skills to unlock potential
12:00 – 12:00 The analysis toolbox – taking what we have learnt, assessing opportunity and value stream mapping
12:30 – 13:00 Stakeholder analysis
14:00 – 16:00 How do we practically manage projects and utilise Visual Management techniques
16:30 – 17:00 Summary & Action Plans Agreed

• An understanding of the role and scope of the consultant
• Recognize the signs of an unhealthy organisation
• How to engage and positively influence an environment that requires change
• A greater awareness of project management and the people skills required for organisational buy-in and change