Performance Management in a Nutshell

Course Overview

This course will provide delegates with a broad understanding of the performance management process, from induction through to formal performance reviews. Delegates will have the opportunity to practice skills and techniques necessary for effective performance management in a safe environment. They will be able to work through challenges specific to them in strict confidence, with objective input from others.

CPD Value 3 Hours

Course Locations

Performance Management in a Nutshell - Half Day (am) London
Performance Management in a Nutshell - Half Day (am) Manchester
Performance Management in a Nutshell - Half Day (am) Nottingham
Performance Management in a Nutshell - Half Day (am) Birmingham
Performance Management in a Nutshell - Half Day (am) Bristol
Performance Management in a Nutshell - Half Day (am) Edinburgh
Performance Management in a Nutshell - Half Day (am) Leeds

This course qualifies for Continuous Professional Development hours. Learn more about CPD

Timetable

09:30 – 10:00 Coffee and Course Objectives

10:00 – 10:30 Overview of the Performance Management Process

10:30 – 11:15 Effective Objective-setting

11:15 – 11:30 Coffee Break

11:30 – 12:00 Giving Feedback that Motivates

12:00 – 12:15 Receiving Feedback

12:15 – 12:45 Avoiding Bias in the Performance Review

12:45 – 13:00 Action Planning, Review and Close

Benefits

A holistic understanding of the performance management from the recruitment stage all the way through to performance reviews and, if necessary, disciplinary procedures.
Guidance and practice in setting effective objectives
Tips and hands-on experience of giving and receiving useful feedback
Pointers on how to avoid bias in reviewing individual’s performance