Minute Taking Masterclass

Course Overview

A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.

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Timetable

09.30 – 10.00 Introductions and course objectives
10.00 – 10.30 The challenges with producing minutes, especially if the meeting is being chaired ineffectively.
10.30 – 11.00 Examination of delegates’ current practice for taking minutes ensuring accuracy and achieving an easy to read visual layout.
11.00 – 11.15 Coffee
11.15 – 11.45 Published agendas and hidden agendas – their effects on meetings and minute taking.
11.45 – 12.00 The importance of listening – how to ensure that nothing important is missed and no incorrect assumptions made.
12.00 – 12.30 The big question – what to include and what to leave out of minutes.
12.30 – 13.45 Lunch
13.45 – 14.30 Layouts – sections, styles, headings and numbering.
Organisational house styles will be reviewed and compared which delegates will have brought along with them.
14.30 – 14.45 Who is doing what and by when? Ensuring action items are clearly identified.
14.45 – 15.00 Writing in the active rather than the passive tense.
15.00 – 15.30 Writing concisely, professionally and clearly.
15.30 – 16.00 Exercise in re-drafting existing minutes to incorporate learning points.
16.00 – 16.15 Useful words for minutes and common confusions that spellcheck may not pick up and correct.

Testimonials

Very informative class; session was lead very professionally to allow for various learning styles and individual needs; course lead has drawn on lots of helpful, real-life, practical examples to demonstrate the theoretical knowledge. Very engaging. Huge thanks, Malcolm!

Michal Mazurkiewicz-Soldek, Aston University

Really interesting course which should assist me in the future. I enjoyed the mini workshops and interactive activities.

Ken Booth, Greater Manchester Fire and Rescue Service

Attended virtual session.

Very well organised and interactive.

Kasia Maciejewska, University of Sunderland in London

Really enjoyed the course, delivery was engaging and made the content easy to follow.

Sam Oliver, Greater Manchester Combined Authority

Course delivered virtually

I thoroughly enjoyed the session, it was a good mixture of content with group tasks to supplement the learning given. Di was very good and kept the interest up throughout. I certainly feel more confident in minute taking when I am required to conduct this activity. ·

Lewis Jeffery, Greater Manchester Combined Authority

Attended virtual course:

Excellent course! I found it very beneficial, many thanks!

Anita Hibbs, Watford Borough Council

Great enjoyable course!

Danielle Spencer, Multiplex Construction Europe Ltd

Great course, well-presented, informative.

Nicola Disbury, SPIE FS Northern UK Ltd

Benefits

Objectives

Delegates can expect to achieve the following outcomes:

A greater confidence in minute-taking
Know how to structure and lay out minutes professionally
Develop an appropriate writing style for producing minutes
Improved listening skills