Course Overview
A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes that delegates are currently producing.
Timetable
09.30 – 10.00 Introductions and course objectives
10.00 – 10.30 The challenges with producing minutes, especially if the meeting is being chaired ineffectively.
10.30 – 11.00 Examination of delegates’ current practice for taking minutes ensuring accuracy and achieving an easy to read visual layout.
11.00 – 11.15 Coffee
11.15 – 11.45 Published agendas and hidden agendas – their effects on meetings and minute taking.
11.45 – 12.00 The importance of listening – how to ensure that nothing important is missed and no incorrect assumptions made.
12.00 – 12.30 The big question – what to include and what to leave out of minutes.
12.30 – 13.45 Lunch
13.45 – 14.30 Layouts – sections, styles, headings and numbering.
Organisational house styles will be reviewed and compared which delegates will have brought along with them.
14.30 – 14.45 Who is doing what and by when? Ensuring action items are clearly identified.
14.45 – 15.00 Writing in the active rather than the passive tense.
15.00 – 15.30 Writing concisely, professionally and clearly.
15.30 – 16.00 Exercise in re-drafting existing minutes to incorporate learning points.
16.00 – 16.15 Useful words for minutes and common confusions that spellcheck may not pick up and correct.
Testimonials
Very informative class; session was lead very professionally to allow for various learning styles and individual needs; course lead has drawn on lots of helpful, real-life, practical examples to demonstrate the theoretical knowledge. Very engaging. Huge thanks, Malcolm!
Really interesting course which should assist me in the future. I enjoyed the mini workshops and interactive activities.
Attended virtual session.
Very well organised and interactive.
Really enjoyed the course, delivery was engaging and made the content easy to follow.
Course delivered virtually
I thoroughly enjoyed the session, it was a good mixture of content with group tasks to supplement the learning given. Di was very good and kept the interest up throughout. I certainly feel more confident in minute taking when I am required to conduct this activity. ·
Attended virtual course:
Excellent course! I found it very beneficial, many thanks!
Great enjoyable course!
Great course, well-presented, informative.
Benefits
Objectives
Delegates can expect to achieve the following outcomes:
- A greater confidence in minute-taking
- Know how to structure and lay out minutes professionally
- Develop an appropriate writing style for producing minutes
- Improved listening skills