Handling Individual Redundancy Consultations Professionally

1 Day
Bristol (Clifton) 13th Sep 2021
19th Aug 2021

Course Overview

When line managers, take on the responsibility for others they do not expect to be undertaking conversations with colleagues about redundancy.
These Individual Consultations are one of the most difficult and unpleasant tasks we expect line managers to do. In addition to being faced with a potential Employment Tribunal claim for getting it wrong are all the emotions which can affect the clarity of the message being delivered.
This often means that each Consultation lasts longer than necessary & the number of Consultations are greater than necessary. This programme covers briefly the statutory requirements of Individual Consultations.
The focus is then upon the skills required to retain control when handling these difficult conversations in order to bring them to a timely and fair conclusion.

Timetable

09.30am – 10.00am
•    Welcome & introductions
•    Why consultations can be challenging
•    Being professional from start to finish
10.00am – 10.45am
•    Consultations & the Law
•    At risk meetings – how  to keep them short
•    The added issues created by digital communication
10.45am – 11.00am
•    Break
11.00am – 12.30pm
•    Consultations – Roles & Responsibilities
•    Avoiding the traps
•    Dealing with colleagues who are outside the process
12.30pm  – 1.30 pm
•    Lunch
1.30pm – 3.00pm
•    Using our skills to take control,
•    The elements required to build trust
•    Listening questionnaire to identify own listening style & the impact this has on consultations
•    Effective questioning techniques & practice
•    Understand our own Emotional  intelligence strengths & areas for development
•    Use Emotional Intelligence to control our emotions & those of others during consultations
3.00 – 3.15pm
•    Break
3.15pm to 4.30pm
•    How to influence during consultations
•    Be assertive & empathetic
•    Skills practice
•    Course review , Action plan & next steps

Benefits

•    understand the line manager role within the individual consultation process
•    understand the role of other attendees (normally TU rep/employee rep plus HR)
•    understand the key points of employment law and the line manager role in meeting these
•    be able to deal with different emotional reactions from our colleague
•    be able to identify changing employee needs at different stages of the process
•    be able to respond professionally to all identified employee needs
•    know how to focus the conversation and close down  unhelpful distractions
•    be able to deal with the additional difficulty that digital meetings create
•    learn new skills to take forward into the future for use in more normal circumstances

Live Virtual Training
In-Person Training
Book your place on one of our online courses...
19th Aug 2021
Full Day
£280.00
Places
23rd Sep 2021
Full Day
£280.00
Places
21st Oct 2021
Full Day
£280.00
Places
25th Nov 2021
Full Day
£280.00
Places
21st Dec 2021
Full Day
£280.00
Places
13th Jan 2022
Full Day
£280.00
Places
24th Feb 2022
Full Day
£280.00
Places
24th Mar 2022
Full Day
£280.00
Places
21st Apr 2022
Full Day
£280.00
Places
26th May 2022
Full Day
£280.00
Places
View 7 more available dates
23rd Jun 2022
Full Day
£280.00
Places
21st Jul 2022
Full Day
£280.00
Places
18th Aug 2022
Full Day
£280.00
Places
22nd Sep 2022
Full Day
£280.00
Places
20th Oct 2022
Full Day
£280.00
Places
24th Nov 2022
Full Day
£280.00
Places
14th Dec 2022
Full Day
£280.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £580.00
Each additional £80.00
1-2-1 Virtual Training
Per session£550.00
U-Choose Virtual Training
Per delegate£280.00
Places
Book your place on one of our scheduled courses...
13th Sep 2021
Bristol (Clifton)
£480.00
Places
7th Oct 2021
Birmingham (Temple Street)
£480.00
Places
24th Nov 2021
London
£480.00
Places
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £1,200.00
6-10 delegates £1,650.00
Each additional £100.00
1-2-1 Training
Per session£600.00
U-Choose Training
Per delegate£480.00
Please choose a training location
Places