emotional intelligence for managers

Course Overview

90% of high achievers have high Emotional Intelligence (EI).

EI is recognised as the most significant contributor to business success and the key to excellence in Leadership.

We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver success in both our business & personal life.

This programme looks at how Managers can improve their own EI and the EI of their line reports.

An EI self-assessment will identify current EI strengths & areas for development enabling each delegate to create a Personal Development Plan for the future.

Throughout the day the focus is upon tips & techniques linked to the 5 EI competencies which impact on individual & team performance, with unique content across a range of subject areas.

It includes, for example, how we think & how this can act as a barrier to delivering results plus how the Manager acts as the “Emotional Thermostat” for the team & the temperature which should be set to generate team achievement.

In addition there is a session on “How to be an Owl” by being wise about the importance of Political Awareness in the workplace and how through increased Political Awareness, teams & individuals will achieve more.

As Plato said “One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors”

This course will build the capability of Managers to “govern” using EI techniques for personal & business success.

Related Courses

Here is a selection of courses that we think you might also be interested in.

Effective Management of Your Team
Advanced Listening Skills
Self-Discipline and Emotional Control in the Workplace
Become an Outstanding Manager - 2 Hour Virtual Training Masterclass
Working With Emotional Intelligence
How to Write Winning Tenders

Timetable

09:30 - 09:45 Emotional Intelligence as a route to personal & team success

09:45 - 10:00 Characteristics of an emotion

10:00 - 10:30 The 5 Emotional Intelligence competencies

10.00- 1045 Break

10.45 - 11:30 Emotional Intelligence self assessment

11.30 - 12:00 The tricks played by our Psychological mind

12.00 – 12.45 How to challenge the “unhelpful thinking” impacting upon personal & team success

12.45 – 13.30 Lunch

13.:30 - 15:00 Managers as the Emotional thermostat – getting the most from your team

15:00 - 15:30 Using Emotional Intelligence as a personal & team motivator

15:30 – 15.45 Becoming Politically Aware to deliver personal & team success

15.45 – 16.15 Persuasion & Influencing techniques

16.15 – 16.30 Summary, Close & Action Plan

Testimonials

Fab session - loved the extra examples and quotes referenced and interesting discussions.

Florence Kelly, Gardiner Bros Ltd

Great trainer, relaxed and educational. Tailored content to suit our needs. Good examples of real life situations.

Cheryl Percival, Bentley Motors Ltd

Excellent course and brilliantly delivered.

Pauline Holden, St Johns Buildings Ltd

Attended virtual course:

Gil was great! He adapted the content to our needs, we discussed our comments, gave me feedback on my practice.

Elena Serban, Newpark Childcare (Shepherd's Bush)

Attended virtual training:

I have really enjoyed working with Malcolm today. His depth and breadth of understanding and knowledge in this area was refreshing. Malcolm gave me hints and tips on various situations using examples from his own experiences that I could relate to.

Silvia Duarte, Smart Pension Ltd

Attended virtual course:

Thank you for another brilliant course.I feel more confident in my self. I will use all the new skills going forward.

Jason Tilley, Alliance Medical Ltd

Benefits

Understand how to use EI to deliver individual & team goals
Complete an EI self-assessment from which to create a Personal Development Plan for the future
Learn techniques to deal with the “unhelpful thinking” which acts as a barrier to delivering success
Improve Political Awareness in order to achieve more
Know how to influence & persuade others in different ways
Be able to share EI techniques with team colleagues to create a high performing EI team