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Building Excellent Working Relationships- Virtual Training

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  • Building Excellent Working Relationships- Virtual Training - Overview

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    Why is it that there are some people that we just dont seem to hit it off with easily, whilst with others we manage to create rapport with ease? Why do we sometimes find it difficult to relate to others and to understand their point of view? Sometimes it even feels that we could be talking another language.

    As the workplace becomes more culturally, behaviourally and educationally diverse, more versatile interaction is essential to the success of the organisation. Building Excellent Working Relationships helps participants identify their own style and the styles of others, and how to use this knowledge to develop for more effective and productive working relationships. Each person is profiled as part of the course.

    This training course is available throughout the UK.

    CPD Value 5.5 Hours

    Course Locations

    Building Excellent Working Relationships London
    Building Excellent Working Relationships Manchester
    Building Excellent Working Relationships Nottingham
    Building Excellent Working Relationships Birmingham
    Building Excellent Working Relationships Bristol
    Building Excellent Working Relationships Edinburgh
    Building Excellent Working Relationships Leeds

    What is CPD?

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  • Building Excellent Working Relationships- Virtual Training - Timetable

    09:30 - 09:45 Coffee & Course Objectives
    09:45 - 10:15 Why do we naturally get on better with some people than others?
    (Exploration of participants feelings and level of comfort with co-workers, team members and all people with whom they interact. What is the level of rapport they think that they share with them?)
    10.15 - 10.45 Meetings: what works well? And what doesn't?
    10.45 - 11.30 What sort of people do you feel most comfortable with and why?
    11.30 - 11.45 What is your preferred communication style?
    (Participants complete short questionnaire to learn their own behavioural style)
    11.45 - 12.30 The Rapport Model (Introducing the four different styles of behaviour and its importance in the communication process)
    12.30 - 13.00 How to use the Rapport Model to influence decisions
    (Four different styles)
    13.00 - 14.00 Lunch break
    14.00 - 14.45 How to use the Rapport Model to identify someones style
    (Participants get to use their new-found knowledge by interviewing an individual to ascertain his communication style, using the Rapport Model)
    14.45 - 15.15 Doing business the other persons way
    (Working outside your comfort zone - your first chance to practice!)
    15.15 - 15.45 Other ways of using the Rapport Model
    (Applications for telephone, email and presenting, as well as how to use it to deal with tension and stress in the sales process)
    15.45 - 16.30 The power of using versatile behaviour for subtle influencing
    (If the Rapport Model is the tool, then Versatility is the skill of using it. Planning and skill practice session to change behaviours to get successful outcomes)
    16.30 - 16.45 Summary and close

  • Building Excellent Working Relationships- Virtual Training - Benefits

    • Become more influential and persuasive
    • Develop the ability to create the appropriate behaviour at will
    • Present ideas, concepts and proposals clearly and memorably
    • Build more effective relationships
    • Add impact and memorability to their messages
    • Improve trust and rapport through enhanced awareness and behavioural versatility
    • Improve productivity and results
    • Lower tension and avoid conflict

Booking your course

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Building Excellent Working Relationships- Virtual Training upcoming dates:

Other training options:

Inhouse training
Up to 5 delegates:
Up to 10 delegates:
Additional over 10 per delegate:
1-2-1 training £600.00 per session

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In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.