Virtual course attended:
Very useful insight into the common reasons why someone may struggle to listen properly and the potential issues this leads to. I have certainly gained a much better understanding of what I can do to improve my listening behaviours and how I can interact more effectively with others who struggle with their listening abilities.
Angus Mackinnon, MBDA
Attended virtual course:
I went in this course hoping to learn how to be a great listener and left feeling that I have learnt not only how to listen but more so how to build better rapport.
I also felt that I new major of what was covered, and I quickly realised how much bad habits I have pick up. The workbook will be my user guide for when I feel then need to recalibrate or brush up on my not so stronger traits.
P.E.C.A.N.S for me thought me how to ask great questions by identifying how to shape my question, meaning when to use an open question verses a close question.
When you combined P.E.C.A.N.S with (IRCA) this also make a smoother communication between the person that is talking and the person or persons that is involved it the meeting or any conversation.
This course also helps identify how good/bad you I am at listening, how to spot people who are incapable and /or unwilling to listen and several hallmarks and benefits of becoming an accomplished listener.
I would also love to thank Candy for a brilliant course delivery, you made the course so much more meaningful. Thank you also referring of other material like https://worldofwork.io/2019/06/merrill-reid-social-personality-styles/ that explains different social styles.
Franklyn Sewell, LiDCO Ltd
Virtual Training attended:
The course was great, took a lot away from the course and Candy was an excellent trainer!
Holly Taylor, Easybook Training Ltd
Tracey made this virtual remote training intercative, fun interesting and rich in content. It was never boring. I could have gone on for 6 more hours.
Alessia Cataldi, DP World
Very interesting course with skills/techniques learned that I will genuinely use.
James Lindsay, Badminton School
Has inspired me to look more into this area. Will share with my staff. Liked the practical approach.
Emma Davies, Badminton School
Good day - lots to think about and many practical tips I can use straight away.
Kate Broadbridge, Bristol City Council
Lovely venue. Great delivery and participation with other delegates.
Anne James. Northern Lighthouse Board
Course was excellent, exceeded expectations, delivery excellent.
Frank Gainey, MOD Hereford
A most informative day & actually most enjoyable. Many more of our personnel should attend such a course.
Scott Davidson, MOD
Really lovely trainer, knew about our objectives we wanted to achieve and excelled in engaging delivery.
Natalie Mckenna, The Message Partnership
Really enjoyed the course.
Rowan Marriott, The Message Partnership
Very enjoyable. Very enlightening.
Charlotte Lamb, Network Marketing
Great course, thought provoking!
David Walsh, Network Marketing
Very interactive, trainer was very engaging and gave good examples/refs.
Becki Burton, Network Marketing
Thoroughly enjoyed today...a very personal and tailored session for me.
Kelly Trafford, Wright Hassall Leamington Limited
An excellent day.Genial, friendly and informative. Thank-you Ian.
Andrew cooper, Allstar Business Solutions
Excellent course. Excellent trainer
Glenn Ball, Bull Products
I really enjoyed the day, it was a real eye-opener in terms of my style & interaction.
Nichola Smith, Coors Brewers.
Very good course. Great information.
Alex Bone, Albemarle
General psychology intertwined with course - GREAT - understanding personalities to empathise. Di is learned and wise in how she was in the course.
Shirlee Granville, Covent Garden Market Authority
Really useful day, I have learnt a lot!
Sarah Heathman, Albemarle Interim Management
A very good course with a very good instructor.
Richard Darbon, Vale Europe Ltd