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Advanced Listening Skills- Virtual Training

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  • Advanced Listening Skills- Virtual Training - Overview

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    NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home. Click here for full details. To see forthcoming public course sessions for this course look at the dates to the right of this page.

    There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener.

    This Advanced Listening Skills training course is available throughout the UK.

    CPD Value 5.5 Hours

    Course Locations

    Advanced Listening Skills London
    Advanced Listening Skills Manchester
    Advanced Listening Skills Nottingham
    Advanced Listening Skills Birmingham
    Advanced Listening Skills Bristol
    Advanced Listening Skills Edinburgh
    Advanced Listening Skills Leeds

    What is CPD?

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  • Advanced Listening Skills- Virtual Training - Timetable

    09:30 - 10:00 Coffee & Course Objectives

    10:00 - 11:15 How Good Are You at Listening? (The ten main reasons why people generally are poor at listening How good are you at listening - a diagnostic exercise to reveal how good a listener you are and why you may not always pay your full attention to the speaker.)

    11:15 - 11:30 Coffee break

    11:30 - 12:45 The Magic of Rapport (Three techniques to instantly develop rapport with just about anyone at any time in any place!)

    12:45 - 13:45 Lunch

    13:45 - 14:30 The Power of Questions (A questioning framework designed to elicit the true meaning of the message being received from the speaker in terms of content and context.)

    14:30 - 15:15 Behaviour Analysis (BA) (How to identify, analyse and use behaviours that demonstrate effective and ineffective listening including:Clarifying questions Probing questions Summarising Labelling behaviour)

    15:15 - 15:30 Coffee break

    15:30 - 16:30 Advanced Listening Techniques (Words and phrases to avoid at all costs. Techniques, words & phrases for disarming the potential for conflict.)

    16:30 - 16:45 Summary & Action Plans Agreed

  • Advanced Listening Skills- Virtual Training - Benefits

    • Identification of any self imposed barriers to active listening
    • How to instantly develop rapport with anyone to lay the foundation for listening
    • How to adjust physiology to adopt the most effective listening posture
    • Use of a questioning framework to elicit from just about anyone what they want and why they want it
    • Identification and use of the key behaviours that demonstrate that you are actively listening
    • How to quickly identify the emotional state of anyone you come into contact with and modify your behaviour in order to be perceived as empathising with the speaker
    • How to recognise when a discussion is turning into a conflict and adopt a strategy to remove any unhelpful emotions out of the situation
  • Advanced Listening Skills- Virtual Training - Books

Face-to-Face Live

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Address

Face-to-Face Live
Online Tutorials



LE12 6TU

Directions

Face-to-Face Live

Loading map...

Address

Face-to-Face Live
Online Tutorials



LE12 6TU

Directions

Face-to-Face Live

Loading map...

Address

Face-to-Face Live
Online Tutorials



LE12 6TU

Directions

Booking your course

4 ways to take your courses

To book simply click the tick Book icon below next to your preferred date and choose how many delegates and then checkout using the shopping cart located in the top right hand corner of the page. Click the Location to view details on the location. Alternatively, add this course to your wish list

Advanced Listening Skills- Virtual Training upcoming dates:

11/06/2020
£280.00
16/07/2020
£280.00
20/08/2020
£280.00

Other training options:

Inhouse training
Up to 5 delegates:
£880.00
Up to 10 delegates:
£1380.00
Additional over 10 per delegate:
£100.00
1-2-1 training £600.00 per session

Alternatively contact us to discuss your training needs

Call 01509 889632

Email us at info@ptp.co.uk

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.