Excellent Customer Service Post Lockdown - 2 Hour Virtual Training Masterclass

2 Hours
12th Dec 2024

Course Overview

Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to wow your present and potential customers.

Related Courses

Here is a selection of courses that we think you might also be interested in.

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Communication Skills
Advanced Customer Service for the Public Sector
Advanced Telephone Prospecting
Customer Care - Incoming and Outgoing Calls

Timetable

11.30-12.00    What exactly is excellent customer service?
12.00-12.30    What can you do differently from your competitors?
12.30-12.40    Coffee break
12.40-13.30    Training your staff to be amazing ambassadors for your brand
 

Benefits

•    Learn new ways to wow your customers post lockdown
•    Identify exactly what excellent customer service is
•    Develop customer service ambassadors within your team
•    Create an easy action plan to make changes in line with current circumstances that will delight new and existing customers

In-Person Training
Live Virtual Training
Book your place on one of our scheduled courses...
There are currently no dates scheduled for this course.

If you would like to take this course please consider one of the three alternative booking options detailed below.
...or create a training session that suits you using one of the options below.
Inhouse Training
1-5 delegates £430.00
6-10 delegates £605.00
Each additional £35.00
1-2-1 Executive Coaching
½ day on-site£750.00
1 day on-site£1,250.00
U-Choose Training
Per delegate£150.00
Please choose a training location
Duration
Places
Book your place on one of our online courses...
12th Dec 2024
2 Hours
£150.00
Places
20th Jan 2025
2 Hours
£150.00
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20th Feb 2025
2 Hours
£150.00
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20th Mar 2025
2 Hours
£150.00
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20th May 2025
2 Hours
£150.00
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20th Jun 2025
2 Hours
£150.00
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21st Jul 2025
2 Hours
£150.00
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20th Aug 2025
2 Hours
£150.00
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19th Sep 2025
2 Hours
£150.00
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20th Oct 2025
2 Hours
£150.00
Places
View 2 more available dates
20th Nov 2025
2 Hours
£150.00
Places
11th Dec 2025
2 Hours
£150.00
Places
...or create a training session that suits you using one of the options below.
Private Virtual Training
1-2 delegates £325.00
Each additional £35.00
1-2-1 Virtual Executive Coaching
½ day 1-2-1 virtually£600.00
1 day 1-2-1 virtually£950.00
U-Choose Virtual Training
Per delegate£150.00
Places
Duration