Training Courses

Course Category
Course Location

PTP currently provide 100 scheduled training courses covering management training, sales training, customer care training, personal development training and finance & planning training in over 50 locations throughout the UK as well as in house at your premises, take a look for the course you need in the categories below:

Customer Care Training
Overview
View all 19 courses »

Please find a selection of Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People Our customer care training courses take place in our 7 major venues: London, Birmingham, Leicester, Bristol, Leeds, Manchester and Edinburgh. Additionally, we run customer care training courses in over 50 other UK locations including Aberdeen, Newcastle, Oxford and Exeter to mention just a few. We also deliver these courses in-house or on a 1-2-1 basis.

Finance and Planning Training
Overview
View all 21 courses »

PTP's finance and planning courses are designed specifically for the client and are very interactive and practical. As with the training company, our courses are never run as seminars and the average group sizes are kept to 10 or less. However, tailor-made courses for individual companies can be managed for larger groups, depending on the type of training required. All the training is focused on action planning for delegates to ensure immediate impact on return to the workplace. Our style is to operate interactive workshops with practical case studies and activities for individuals and groups.

Management Training
Overview
View all 107 courses »

PTP's UK management training courses are designed specifically for the client and are very interactive and practical. Our courses run with a maximum of 10 delegates but the average class size is just 4 or 5 delegates. However, tailor-made courses for individual companies can be managed for larger groups, depending on the type of training required.

When organising your training with PTP you have 4 options

1) Public Courses

Every single PTP course runs as a public course in 7 UK cities (London, Edinburgh, Manchester, Leeds, Birmingham , Nottingham and Bristol). All venues are of exceptional quality and lunch and refreshments are provided FOC. So for example if you required training in London, we have a choice of over 80 management courses all with regular scheduled dates in our Gracechurch Street venue in the heart of the City of London. Click on the city names to view the exact locations and directions.

2) In-House Tailored Training

All PTP courses can be tailored top your exact needs and delivered in-house at your offices or we can organise a venue for you. As part of the fee, the trainer will call you in advance of the course and discuss your needs so that the course is tailored for you.

3) You Schedule a Public Course

We also offer a unique flexible service called U-Choose. Providing you book a minimum of 2 people on any of 100+ courses, you can choose the date on which you would like the course delivered (normally we would prefer 4 weeks notice but if you need it sooner, please let me know) and you can choose any of our 30+ training venues located throughout the UK. We will then promote the course and venue you have chosen and will guarantee that we will run the course even if we do not sell any additional places. Please note: To book a U-Choose course, you must pay the full course fee at the point of making the booking.

4) One-to-one Training
Finally, we also offer affordable 1-to-1 training service for any of our 200+ courses. A 1-to-1 training programme will include a telephone conference of up to 1 hour with the delegate before the on-site session (and optionally with their line manager), a 1/2 day on site coaching and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

Personal Development Training
Overview
View all 38 courses »

Please find a selection of Personal Development courses including Assertiveness & Building Personal Confidence, Personal Effectiveness, Self-Discipline and Emotional Control in the Workplace and Write to the Top! - Professional Report Writing

Sales Training
Overview
View all 49 courses »

PTP's sales training courses, quite unlike average sales training companies, are designed specifically for the client and are very interactive and practical. As with the training company, our courses are never run as sales seminars and the average group sizes are kept to 10 or less. However, tailor-made sales training courses for individual companies can be managed for larger groups, depending on the type of training required. All the sales training offered for client companies is focused on action planning for delegates to ensure immediate impact on return to the workplace. Our style is to operate interactive business sales training workshops with practical case studies and activities for individuals and groups.

Training Courses

Developing Your PA Potential to Ensure Success View course details » Effective Anger Management Techniques 2 Hour Virtual Training Masterclass View course details » Effective Management of Your Team View course details » Effective Recruitment and Selection (2-day course) View course details » Emotional Intelligence for Managers View course details » Enhancing the Visitors Experience View course details » Essential Advertising View course details » Essential Leadership Practices - Half Day (am) View course details » Essential Management Skills (2 Days) View course details » Essential Marketing Skills View course details » Essential Training Tips for Non-Trainers 2 Hour Virtual Training Masterclass View course details » Excellent Customer Care - Incoming Calls View course details » Excellent Customer Service Post Lockdown - 2 Hour Virtual Training Masterclass View course details » Finance – Jargon Demystified - 2 Hour Virtual Training Masterclass View course details » Finance – Understanding the Management Accounting Package - 2 Hour Virtual Training Masterclass View course details » Finance for Marketing and Sales People View course details » Finance For Non-Finance Managers View course details » Financial Development Programme for Non-Financial Managers (2 day course) View course details » First Line Manager Skills View course details » Gaining Commitment on the Telephone View course details »