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How to manage people without them knowing

Learning to manage people without them knowing may sound Machiavellian. However, the intention behind this is simply to start managing people in a way that allows them to effectively manage themselves. It can take time and effort to get to a stage where your team is able to be autonomous where necessary, own their decisions and be creative about problem solving but it is possible to get there. These are some of the key steps involved.

Be clear about when you need to be part of the process

Most managers want to steer clear of a micro-managing approach and this rarely suits teams either. However, it’s difficult to achieve this if there are no clear guidelines on what needs your input and when an issue or decision is something that staff should be handling on their own. The first simple step to managing people effectively is setting out unambiguously when you should be involved before the team makes a move. Once this is in place it should mean that you’re not constantly being asked for input but also provide reassurance to everyone that it’s clear when you need to be consulted.

Don’t deviate from the path you’ve designed

Particularly if you’ve been overly involved in every single decision for some time it might be difficult for your team to give up asking for your input on everything. You might still need to make contributions in unprecedented situations or help junior – or new – staff but on the whole you should stick to the new path that you’ve designed and what you’ve put in place about when you need to be involved and when the team needs to make their own decisions. One simple tactic to deal with staff who are repeatedly returning to ask for your input on every single thing is to turn the tables on them. Next time they come to you with a question try asking them “what do you think?” It means that they may come up with their own solution and will get them into the habit of starting to tap their own internal resources first.

Stay in touch

When management style changes there is always a danger that the team may feel like they are being ignored or abandoned. To avoid this, schedule in regular meetings – face to face or via video chat – so that there is the opportunity for them to ask questions and talk things through. This approach may also encourage them to save questions for the weekly chat rather than constantly bombarding you with them.

Give your team the opportunity to shine

Instead of solving problems on behalf of your team, when an issue arises give them a chance to do it themselves. For example, if there is a process that currently requires your input to complete but could actually be effectively done without you could a template be designed to facilitate this? Instead of designing this yourself put the problem to the team and let them come up with a solution – it’s likely that they will be more creative and come up with something much more appropriate as it will be designed by those who use it most.

There is an art to managing people without them knowing and it starts with clear communication and a willingness to trust.

Find out more by booking onto our Managing People on Projects training course…

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.