Archive: Jan 2014
Dealing with Difficult People Training a Hit
Posted: January 17, 2014 10:05 am

Benefits of attending PTP's Dealing with Difficult People Training Course
- Recognise classic profiles of difficult people and strategies for handling them
- Pre-empt challenging situations and avoid escalating them further
- Recognise personality types with which you may clash
- Handle aggressive behaviour
- Calm angry, upset and unresponsive individuals
More praise for PTP's Dealing with Difficult People Training Course
Very good course overall. Trainer got message across very well with good humour and examples - Gavin Ivery, Gillette Uk Ltd The content of the day was excellent, everything was covered clearly and thoroughly - Ben Brooks-Wilkin, S& B Herba Foods Ltd It was great, could not be better- Yasser Alloqmane, Ringley Initially I thought the trainer was a bit overly erring towards touchy, feely stuff BUT realised it was actually very beneficial and useful. A lot of class participation - Great! - Lynne Madgwick, National Air Traffic Services Very good course, common sense approach.- Natalie Ives, Savills Insurance Services Extremely useful course, very happy the material was adapted to suit delegates needs. Great, beneficial day - Louise Seavons, DLA The way we approach clients and colleagues - even those we find the most difficult - can either exacerbate or diffuse tense situations. This course will teach you the best methods to adopt taking into account your own personality traits with those you interact with. To view dates for this dealing with difficult people course in London, Bristol, Birmingham, Nottingham, Manchester , Leeds and Edinburgh please click here.Project Management Training Course Success with IPSA
Posted: January 8, 2014 1:41 pm
PTP's 2-day Practical Project Management Training course was applauded by Anna Simpson of the Independent Parliamentary Standards Authority.
Training benefits of PTP's Project Management Training Course
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- An understanding of how project work differs from normal daily work.
- An awareness of the key roles and responsibilities on a project.
- A step-by-step approach to starting up a project, which includes a project prioritising tool.
- A tool to manage project risks.
- Descriptions of key project documents.
- How to apply planning tools to identify the critical parts of projects.
- Methods to adopt which keep a project on track.
- Steps to close a project.
- Team exercises to explore both project methodology and project team dynamics.
- The opportunity to resolve delegates project issues.