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Credit Control Training Success with M&S

credit control trainingPTP recently ran a 1-day credit control training course for Marks and Spencers and delegates were delighted.

The credit control training course wasn’t what I expected. I would say it actually exceeded my expectations and will be useful for my role.

remarked Ewan Anderson of Marks and Spencer

Great delivery, better than expected. Came away with confidence and proactive approach.

commented Nuala Domellan, Marks and Spencer

Enthusiastic and knowledgeable facilitator, helped make the credit control training course engaging and quick.

said Tom Brown, Marks and Spencer

The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.

Benefits of PTP’s Credit Control Training Course

    • An understanding of the importance of credit control to business success
    • Knowledge of credit ratings and credit procedures
    • Best practice in debt collection
    • Write offs and sanctions for customers

    More praise for PTP’s Credit Control Training Course

    Very good course.– Jackie Elderton, NEBOSH
    I enjoyed this course. It identified possible problems & offered solutions– Janice Stenhouse, Erdington Distillers Ltd
    Very good course. Took a great deal away with me – great food.– Nicola Woods, Mouchel
    Very good & informative course that has given me more confidence in my role and a better understanding.– Nikki Simms, Mercedes Benz Direct

    Clear and concise delivery of information.– Christopher Sutcliffe, Surfachem Ltd


    To view all the forthcoming dates for PTP’s Credit Control Training Course click here.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.