By being more assertive more of the time you will become more effective in your job. People will be more likely to work with you rather than against you and consequently this will make it easier for you to get more satisfactory outcomes from the many situations you have to handle at work. This course aims to give delegates an insight into the characteristics of those that behave passively, aggressively and assertively and will provide you with tips and techniques on how to be more assertive when saying 'no', as well as how to behave more assertively in a variety of situations at work.
CPD Value 3 Hours
Course Benefits
- Identify the characteristics associated with assertive, aggressive and submissive behaviour
- Know how to behave more assertively in a variety of situations at work
- Practice behaving more assertively in a variety of situations
Our Birmingham Training Venue
Address
12 Hagley Road
Five Ways
Birmingham
B16 8SJ
0121 452 1144
Directions To Our Birmingham Venue
Just a 5-minute walk from Five Ways train station and steps from the city centre. Birmingham New Street Station is a 5-minute drive or 15-minute walk away, with a tram stop across the underpass, a bus stop by our patio, and on-site parking for those arriving by car.
Parking: We offer 56 on-site car parking spaces at
competitive rates of £7 per day and £15 overnight,
ideal for both short visits and extended stays.


This course is available in the following locations:
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) London
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) Bristol
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) Manchester
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) Edinburgh
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) Nottingham
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm) Leeds