This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. Closing techniques are a vital component to making the most out of these calls, and during this course a best closing style is found and then practised by means of a series of role-plays.
This Gaining Commitment on the Telephone course is available throughout the UK.
CPD Value 5.5 Hours
Course Benefits
- To improve calling techniques
- To enhance negotiating skills on the telephone
- To overcome personal obstacles to closing
- To discuss and resolve any problems
Our Birmingham Training Venue
Address
12 Hagley Road
Five Ways
Birmingham
B16 8SJ
0121 452 1144
Directions To Our Birmingham Venue
Just a 5-minute walk from Five Ways train station and steps from the city centre. Birmingham New Street Station is a 5-minute drive or 15-minute walk away, with a tram stop across the underpass, a bus stop by our patio, and on-site parking for those arriving by car.
Parking: We offer 56 on-site car parking spaces at
competitive rates of £7 per day and £15 overnight,
ideal for both short visits and extended stays.
This course is available in the following locations:
Gaining Commitment on the Telephone London
Gaining Commitment on the Telephone Bristol
Gaining Commitment on the Telephone Manchester
Gaining Commitment on the Telephone Edinburgh
Gaining Commitment on the Telephone Nottingham
Gaining Commitment on the Telephone Leeds