Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak up in meetings. Challenging situations might include dealing with conflict and negativity, or saying "yes" when we mean "no". This course deals with the tools required to build awareness and techniques for more positive, constructive communication and relationships.
This course suits anyone working either in or with the public sector who feels they would benefit from communicating more positively and improving their level of self confidence.
CPD Value 5.5 Hours
Course Benefits
- Improved interpersonal communication skills
- A more positive attitude towards self and others
- Increased understanding of how to build and sustain levels of confidence
- Increased awareness of how personal belief systems shape experience
Our Leeds training venue
Address
Leeds
Weetwood Hall Hotel
Otley Road
Leeds
West Yorkshire
LS16 5PS
Tel 0113 230 6000
This course is available in the following locataions:
Developing Assertiveness Skills in the Public Sector London
Developing Assertiveness Skills in the Public Sector Bristol
Developing Assertiveness Skills in the Public Sector Manchester
Developing Assertiveness Skills in the Public Sector Edinburgh
Developing Assertiveness Skills in the Public Sector Nottingham
Developing Assertiveness Skills in the Public Sector Birmingham