Advanced Listening Skills Birmingham

There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener.

This Advanced Listening Skills training course is available throughout the UK.

CPD Value 5.5 Hours

Course Benefits

• Identification of any self imposed barriers to active listening
• How to instantly develop rapport with anyone to lay the foundation for listening
• How to adjust physiology to adopt the most effective listening posture
• Use of a questioning framework to elicit from just about anyone what they want and why they want it
• Identification and use of the key behaviours that demonstrate that you are actively listening
• How to quickly identify the emotional state of anyone you come into contact with and modify your behaviour in order to be perceived as empathising with the speaker
• How to recognise when a discussion is turning into a conflict and adopt a strategy to remove any unhelpful emotions out of the situation

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This course is available in the following locations:

Advanced Listening Skills London
Advanced Listening Skills Bristol
Advanced Listening Skills Manchester
Advanced Listening Skills Edinburgh
Advanced Listening Skills Nottingham
Advanced Listening Skills Leeds