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For management training, sales training and customer care training 01509889632 or request call back

London

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Address

London
&Meetings
150 Minories
Aldgate
London
EC3N 1LS
0800 073 0499

Courses
Leadership & Management Skills
Introduction to NLP
Communication Skills
Success in Leadership & Motivation Skills
The Roles and Responsibilities of a Director
Introduction to Management and Supervisory Skills
Stress Management
Advanced Facilitation Skills - (2 Days)
Performance Management
Managing Difficult Staffing Situations
Negotiation Skills for Buyers
Managing Sickness And Absences
Managing the Training Function
Credit Control
Successful Interviewing
Personal Effectiveness
Essential Management Skills (2 Days)
People Management
Body Language - The Hidden Secret of Communicating Successfully
Delivering Excellence Via Email - Half Day (am)
Train the Trainer (2 day course)
Introduction to Management and Supervisory Skills
Coaching Skills for Sales Managers
Time Management
Essential Management Skills (2 Days)
Introduction to Facilitation Skills
Advanced Listening Skills
Maximising Performance by Influencing and Persuading
Business Skills for Administrators
The Green Worker
Advanced Negotiation Skills
Working With Emotional Intelligence
People Management
Sustaining Effective Financial Control
Managing Sickness And Absences
Consultancy Skills - (2 Day course)
People Management Skills for Secretaries & PAs
Finance For Non-Finance Managers
Coaching Skills
Managing Conflict
Train the Trainer (one day course)
Success in Leadership & Motivation Skills
More Advanced Finance for Non-Finance Managers
Reception to Perfection
Successful Interviewing
Time Management
Performance Management
Train the Trainer (one day course)
Introduction to HR Skills
Know Your Customer
Motivational Management for the Leisure, Tourism and Hospitality Industry
Managing High Performance Teams - Half Day (pm)
Managing Productive Meetings - Half Day (am)
Essential Leadership Practices - Half Day (am)
Advanced Negotiation Skills
Motivational Management for the Public Sector
Managing Major Accounts (2 day course)
Working Globally Inter-Cultural Communications
Coaching Skills for Sales Managers
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Planning Sales Activity to Help Meet & Exceed Targets
Essential Management Skills (2 Days)
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Appraising Performance Effectively
Write to the Top! - Professional Report Writing
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Advanced Closing Skills
Telephone Techniques - Incoming & Outgoing Calls
Advanced Selling Skills (2 day course)
Advanced Presentation Skills
How to Be Great at Telephone Cold Calling - Half Day (am)
Winning Ways to Close a Deal - Half Day (pm)
Marketing Skills Masterclass - Half Day (am)
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Influencing Skills
Masterclass in Interpreting Financial Statements - Half Day (pm)
Project Management Masterclass - Half Day (am)
Selling Skills for Exhibitions
Introduction to Buying
Outgoing Calls - Maximising Effectiveness
Stress Management
Self-Discipline and Emotional Control in the Workplace
Maximising Appointments on the Telephone
Business Skills for Administrators
Assertiveness & Building Personal Confidence
Maximising Performance by Influencing and Persuading
Professional Writing Skills
People Management
Customer Excellence for Finance Staff
Communication Skills
Building Excellent Working Relationships
Maximising Cashflow, Sales & Profitability
Consultative Selling
Developing Your PA Potential to Ensure Success
Sales Negotiation Skills
Winning More Business on the Telephone
Managing Change
Introduction to Management and Supervisory Skills
Dealing with Difficult People
Introduction to Account Management
Customer Care - Incoming and Outgoing Calls
Customer Satisfaction as a Selling Tool
Advanced Facilitation Skills (1 Day)
Appraisee Training
The Green Worker
Dealing with Incoming Calls Positively
Through the Customers' Eyes
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Creativity and Innovation (2 Day Course)
Finance For Non-Finance Managers
Brand Building with the Public
Introduction to Building Personal Resilience
Practical Project Management (2 day course)
Working With Emotional Intelligence
Public Speaking
Time Management
Managing Bullying at Work
Sustaining Effective Financial Control
Work-Life Balance
Managing Conflict
Generating New Business by Telephone
Essential Marketing Skills
Train the Trainer (one day course)
Building Personal & Professional Confidence
Objection Handling Skills
Creativity and Innovation (1 day course)
Sales Management (2 day course)
Effective Management of Your Team
Getting Results
Negotiation Skills
Call Centre - Achieving Best Practice
Introduction to NLP
Relationship Marketing
The Art Of Delegation
Proof Reading
Reception to Perfection
Motivational Management for the Public Sector
Closing Incoming Calls Effectively
Successful Presentations
The Practical MBA - Managing By Your Actions (2 day course)
Interpreting Financial Statements
Motivational Management for the Leisure, Tourism and Hospitality Industry
Write to the Top! - Professional Report Writing
How to Learn Anything Quicker
Coaching and Mentoring
Advanced Selling Skills (2 day course)
Success in Leadership & Motivation Skills
The Creative Trainer
Train the Trainer (2 day course)
Referral Marketing
Developing Major Accounts
More Advanced Finance for Non-Finance Managers
Advanced Telephone Prospecting
Successful International Joint Venture Teamworking
Customer Care - Incoming and Outgoing Calls
Performance Review Skills
Senior Management Skills
Motivation Skills
Financial Development Programme for Non-Financial Managers (2 day course)
The Roles and Responsibilities of a Director
Key Selling Skills
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Understanding Discipline and Grievance
Advanced Facilitation Skills - (2 Days)
Managing Difficult Staffing Situations
Performance Management
Advanced Customer Service for the Public Sector
Assertiveness & Building Personal Confidence
Selling Skills for Exhibitions
The Secrets of Low Cost Advertising
Communication Skills
The Effective Administrator
Negotiation Skills for Buyers
Developing Assertiveness Skills in the Public Sector
Preparing Yourself for Interview
Essential Advertising
Managing Sickness And Absences
Cutting Costs and Waste in Your Office
First Line Manager Skills
Time Management
Self-Discipline and Emotional Control in the Workplace
Management by Coaching
Creative Problem Solving
Selling for Non-Sales Professionals
Introduction to Management and Supervisory Skills
Finance For Non-Finance Managers
Strategic Planning
Project Management
Leadership & Management Skills
Coaching Skills
Confidence in Making Face to Face Cold Calls
Gaining Commitment on the Telephone
Managing Budgets
How to say 'No' and retain Customer Satisfaction
The Client Meeting - Face to Face Selling
Outstanding Customer Service Skills
Developing a Sales Strategy
CV Writing and Interview Confidence Building
Introduction to HR Skills
Re-Energising a Stalled Change Campaign
Managing the Training Function
Managing Effective Meetings
Personal Development for Professionals
Managing People on Projects
Introduction to Green Office Management
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Networking For Success
Planning Sales Activity to Help Meet & Exceed Targets
Successful Sales Presentations
The Art of Retail Selling
People Management
Recruiting the Best People
Successfully Setting and Achieving Business Objectives
Body Language - The Hidden Secret of Communicating Successfully
Introduction to Management and Supervisory Skills
How to Write Winning Tenders
One-To-One and Small Group Training
Working Globally Inter-Cultural Communications
Managing Remote Teams
Risk Management
Management Skills - How to Survive and Thrive
Walk, Talk, Stance for Maximum Impact
Credit Control
More Advanced Selling Skills
Customer Care
Advanced Negotiation Skills
Winning the Budget You Need
Sales - An Introduction
Enhancing the Visitors Experience
Speed Reading & Information Management
Advanced Closing Skills
Know Your Customer
Negotiating to a Satisfactory Close
Coaching Skills for Sales Managers
Planning & Prioritisation for the Busy Sales Person
Introduction to Account Management
Introduction to Facilitation Skills
Advanced Listening Skills
Appraising Performance Effectively
Customer Satisfaction as a Selling Tool
The Green Worker
Appraisee Training
Personal Organisation Skills for Secretaries & PAs
Generating New Business by Telephone
Advanced Facilitation Skills (1 Day)
Introduction to Management and Supervisory Skills
Consultative Selling
Maximising Cashflow, Sales & Profitability
Outgoing Calls - Maximising Effectiveness
The Internal Consultant
Introduction to Buying
Finance For Non-Finance Managers
Train the Trainer (one day course)
Through the Customers' Eyes
Managing Your Green Policy Effectively
Creativity and Innovation (2 Day Course)
Customer Excellence for Finance Staff
Maximising Performance by Influencing and Persuading
Winning More Business in the Final Meeting (2 day course)
Maximising Appointments on the Telephone
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Practical Project Management (2 day course)
Managing Change
Business Skills for Administrators
Introduction to Building Personal Resilience
Professional Writing Skills
Dealing with Difficult People
Working With Emotional Intelligence
Building Excellent Working Relationships
Brand Building with the Public
Winning More Business on the Telephone
Managing Appraisals
Finance for Marketing and Sales People
Sales Negotiation Skills
Closing The Sale & Dealing With Objections
Public Speaking
Developing Your PA Potential to Ensure Success
Assertiveness & Building Personal Confidence
Advanced Presentation Skills
Sustaining Effective Financial Control
Personal Effectiveness
Stress Management
Managing Bullying at Work
Key Selling Skills
Successful Presentations
Negotiation Skills
People Management Skills for Secretaries & PAs
Write to the Top! - Professional Report Writing
Work-Life Balance
Negotiation Skills Masterclass - Half Day (pm)
Time Management
Influencing Skills
Building Personal & Professional Confidence
Essential Marketing Skills
Project Management
Effective Management of Your Team
Objection Handling Skills
Creativity and Innovation (1 day course)
Getting Results
Call Centre - Achieving Best Practice
Successful Interviewing
Succession Planning Masterclass
Minute Taking Masterclass
Leadership & Management Skills
Financial Development Programme for Non-Financial Managers (2 day course)
Reception to Perfection
Proof Reading
The Art Of Delegation
Coaching Skills
Closing Incoming Calls Effectively
Introduction to NLP
Selling Skills for Exhibitions
Relationship Marketing
Customer Care - Incoming and Outgoing Calls
Delivering Excellence via Email and on the Telephone
Essential Management Skills (2 Days)
Interpreting Financial Statements
Excellent Customer Care - Incoming Calls
The Practical MBA - Managing By Your Actions (2 day course)
Coaching and Mentoring
How to Learn Anything Quicker
Delivering Excellence Via Email - Half Day (am)
Success in Leadership & Motivation Skills
Referral Marketing
The Creative Trainer
More Advanced Finance for Non-Finance Managers
Developing Major Accounts
Successful International Joint Venture Teamworking
Motivation Skills
Assertiveness & Building Personal Confidence
Finance For Non-Finance Managers
The Roles and Responsibilities of a Director
Self-Discipline and Emotional Control in the Workplace
Dealing with Incoming Calls Positively
Understanding Discipline and Grievance
The Effective Administrator
Advanced Facilitation Skills - (2 Days)
Performance Management
Train the Trainer (2 day course)
The Secrets of Low Cost Advertising
Managing Difficult Staffing Situations
Train the Trainer (one day course)
Negotiation Skills for Buyers
Preparing Yourself for Interview
Essential Advertising
Communication Skills
Project Management Masterclass - Half Day (am)
Managing Sickness And Absences
Cutting Costs and Waste in Your Office
Credit Control
Managing Conflict
Management by Coaching
Practical Project Management (2 day course)
Creative Problem Solving
Stress Busters - Half Day (pm)
Confidence in Making Face to Face Cold Calls
Getting The Balance Right - Half Day (am)
Handling Difficult Conversations Confidently - Half Day (pm)
Consultancy Skills - (2 Day course)
Successful Presentations
Managing Major Accounts (2 day course)
Managing Budgets
Introduction to Management and Supervisory Skills
Gaining Commitment on the Telephone
Managing High Performance Teams - Half Day (pm)
Managing Productive Meetings - Half Day (am)
Performance Management in a Nutshell - Half Day (am)
How to say 'No' and retain Customer Satisfaction
Performance Coaching - Half Day (pm)
Sales Management (2 day course)
Essential Leadership Practices - Half Day (am)
Project Management
One-To-One and Small Group Training
Successful Interviewing
Investor and Entrepreneur Skills
Introduction to Quality Management
Managing the Training Function
Masterclass in Management Skills - Half Day (am)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Personal Development for Professionals
Re-Energising a Stalled Change Campaign
Communicating Effectively - Half Day (am)
Business Friendly Finance - Half Day (am)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Introduction to Green Office Management
Managing Effective Meetings
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
The Client Meeting - Face to Face Selling
Stress Management
Generating New Business by Telephone
Managing People on Projects
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Networking For Success
Senior Management Skills
Train the Trainer (2 day course)
Assertiveness & Building Personal Confidence
Introduction to Account Management
Connecting and Communicating - Half Day (am)
Finance For Non-Finance Managers
Successful Sales Presentations
The Art of Retail Selling
Recruiting the Best People
Winning Ways to Close a Deal - Half Day (pm)
Time Management
How to Be Great at Telephone Cold Calling - Half Day (am)
Working Productively - Half Day (am)
Performance Appraisals Masterclass - Half Day (pm)
Successfully Setting and Achieving Business Objectives
Masterclass in Interpreting Financial Statements - Half Day (pm)
Body Language - The Hidden Secret of Communicating Successfully
How to Write Winning Tenders
Key Selling Skills
Coaching Skills
Management Skills - How to Survive and Thrive
Working Globally Inter-Cultural Communications
Marketing Skills Masterclass - Half Day (am)
Planning Sales Activity to Help Meet & Exceed Targets
Managing Remote Teams
Strategic Planning
Essential Management Skills (2 Days)
More Advanced Selling Skills
First Line Manager Skills
Introduction to HR Skills
Walk, Talk, Stance for Maximum Impact
Customer Care
Winning the Budget You Need
Outstanding Customer Service Skills
Delivering Excellence Via Email - Half Day (am)
Sales - An Introduction
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Speed Reading & Information Management
Know Your Customer
CV Writing and Interview Confidence Building
Storytelling Skills (2 day course)
Developing a Sales Strategy
Negotiating to a Satisfactory Close
Enhancing the Visitors Experience
Risk Management
Team Building
Persuasive Presentations - (2 Days)
Selling for Non-Sales Professionals
Telephone Techniques - Incoming & Outgoing Calls
Coaching Skills for Sales Managers
Negotiation Skills
Credit Control
Time Management
One-To-One and Small Group Training
Selling Skills for Exhibitions
The Internal Consultant
People Management
Advanced Telephone Prospecting
Planning & Prioritisation for the Busy Sales Person
Coaching Skills
Successful Interviewing
Introduction to Management and Supervisory Skills
Introduction to Facilitation Skills
Managing Your Green Policy Effectively
Finance for Marketing and Sales People
Personal Organisation Skills for Secretaries & PAs
Advanced Listening Skills
Closing The Sale & Dealing With Objections
Write to the Top! - Professional Report Writing
Performance Review Skills
Maximising Cashflow, Sales & Profitability
Train the Trainer (one day course)
Motivational Management for the Public Sector
Customer Excellence for Finance Staff
Communication Skills
Delivering Excellence via Email and on the Telephone
Motivational Management for the Leisure, Tourism and Hospitality Industry
Personal Effectiveness
Winning More Business on the Telephone
Managing Change
Dealing with Difficult People
Appraisee Training
Successful Presentations
Customer Satisfaction as a Selling Tool
Finance For Non-Finance Managers
Outgoing Calls - Maximising Effectiveness
Leadership & Management Skills
Assertiveness & Building Personal Confidence
Advanced Selling Skills (2 day course)
Introduction to Buying
Maximising Appointments on the Telephone
Business Skills for Administrators
Practical Project Management (2 day course)
Professional Writing Skills
Essential Management Skills (2 Days)
Building Excellent Working Relationships
Essential Advertising
Consultative Selling
Developing Your PA Potential to Ensure Success
Sales Negotiation Skills
Advanced Facilitation Skills (1 Day)
Financial Development Programme for Non-Financial Managers (2 day course)
The Green Worker
Excellent Customer Care - Incoming Calls
Through the Customers' Eyes
Creativity and Innovation (2 Day Course)
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Customer Care - Incoming and Outgoing Calls
Introduction to Building Personal Resilience
Winning More Business in the Final Meeting (2 day course)
Time Management
Brand Building with the Public
Working With Emotional Intelligence
Managing Appraisals
Public Speaking
Essential Marketing Skills
Getting The Balance Right - Half Day (am)
Self-Discipline and Emotional Control in the Workplace
Stress Busters - Half Day (pm)
One-To-One and Small Group Training
Handling Difficult Conversations Confidently - Half Day (pm)
Sustaining Effective Financial Control
Generating New Business by Telephone
Performance Management in a Nutshell - Half Day (am)
Managing Bullying at Work
Advanced Presentation Skills
Developing Assertiveness Skills in the Public Sector
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Performance Coaching - Half Day (pm)
Essential Leadership Practices - Half Day (am)
Assertiveness & Building Personal Confidence
Communicating Effectively - Half Day (am)
Managing Productive Meetings - Half Day (am)
Project Management Masterclass - Half Day (am)
Managing High Performance Teams - Half Day (pm)
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Business Friendly Finance - Half Day (am)
Masterclass in Management Skills - Half Day (am)
Advanced Customer Service for the Public Sector
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Managing Major Accounts (2 day course)
Consultancy Skills - (2 Day course)
Leadership & Management Skills
Self-Discipline and Emotional Control in the Workplace
People Management Skills for Secretaries & PAs
Credit Control
Stress Management
Key Selling Skills
Work-Life Balance
Essential Management Skills (2 Days)
Negotiation Skills Masterclass - Half Day (pm)
Connecting and Communicating - Half Day (am)
Introduction to Management and Supervisory Skills
Maximising Performance by Influencing and Persuading
Performance Appraisals Masterclass - Half Day (pm)
Working Productively - Half Day (am)
Creativity and Innovation (1 day course)
Successful Interviewing
Time Management
Personal Effectiveness
Successful Presentations
Succession Planning Masterclass
Minute Taking Masterclass
How to Be Great at Telephone Cold Calling - Half Day (am)
Coaching Skills
Finance for Marketing and Sales People
Winning Ways to Close a Deal - Half Day (pm)
One-To-One and Small Group Training
Selling Skills for Exhibitions
Investor and Entrepreneur Skills
Marketing Skills Masterclass - Half Day (am)
Finance For Non-Finance Managers
People Management
Masterclass in Interpreting Financial Statements - Half Day (pm)
Motivation Skills
Time Management
Emotional Intelligence for Managers
Emotional Intelligence for Managers
Emotional Intelligence for Managers
Introduction to Contract Management
Introduction to Contract Management
Advanced Credit Control - Customer Focused
Advanced Credit Control - Customer Focused
Advanced Credit Control - Customer Focused
Introduction to Project Management
Introduction to Project Management
Introduction to Project Management
Introduction to Project Management
Professional Writing Skills
Customer Care - Incoming and Outgoing Calls
Write to the Top! - Professional Report Writing
Relationship Marketing
Financial Development Programme for Non-Financial Managers (2 day course)
Advanced Negotiation Skills
Coaching Skills
Time Management
Self-Discipline and Emotional Control in the Workplace
Dealing with Incoming Calls Positively
Introduction to Management and Supervisory Skills
Negotiation Skills
Building Personal & Professional Confidence
Train the Trainer (one day course)
Coaching and Mentoring
Leadership & Management Skills
The Client Meeting - Face to Face Selling
Stress Management
Understanding Discipline and Grievance
Performance Review Skills
Assertiveness & Building Personal Confidence
Closing The Sale & Dealing With Objections
Communication Skills
Success in Leadership & Motivation Skills
Senior Management Skills
Managing Conflict
Finance For Non-Finance Managers
Project Management
Performance Management
More Advanced Finance for Non-Finance Managers
Successful International Joint Venture Teamworking
Creative Problem Solving
Strategic Planning
Developing a Sales Strategy
Managing Sickness And Absences
First Line Manager Skills
Cutting Costs and Waste in Your Office
Speed Reading & Information Management
Interpreting Financial Statements
Developing Major Accounts
Management by Coaching
How to Learn Anything Quicker
Advanced Facilitation Skills - (2 Days)
Managing Appraisals
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Train the Trainer (2 day course)
Appraising Performance Effectively
Advanced Selling Skills (2 day course)
Advanced Closing Skills
Managing Budgets
Selling for Non-Sales Professionals
The Effective Administrator
Sales Management (2 day course)
Gaining Commitment on the Telephone
How to say 'No' and retain Customer Satisfaction
Essential Advertising
Planning Sales Activity to Help Meet & Exceed Targets
Leadership & Management Skills
Re-Energising a Stalled Change Campaign
Introduction to Quality Management
Managing the Training Function
Introduction to Green Office Management
Credit Control
Managing Effective Meetings
Closing Incoming Calls Effectively
Call Centre - Achieving Best Practice
Getting Results
Key Selling Skills
Successful Interviewing
Personal Effectiveness
Networking For Success
Effective Management of Your Team
Objection Handling Skills
Practical Project Management (2 day course)
Introduction to NLP
Successful Sales Presentations
Essential Management Skills (2 Days)
Succession Planning Masterclass
The Secrets of Low Cost Advertising
Managing Difficult Staffing Situations
Write to the Top! - Professional Report Writing
Influencing Skills
People Management
The Art of Retail Selling
Selling Skills for Exhibitions
Outstanding Customer Service Skills
Negotiation Skills for Buyers
Preparing Yourself for Interview
Successfully Setting and Achieving Business Objectives
Recruiting the Best People
Body Language - The Hidden Secret of Communicating Successfully
Stress Busters - Half Day (pm)
How to Write Winning Tenders
Telephone Techniques - Incoming & Outgoing Calls
Getting The Balance Right - Half Day (am)
Self-Discipline and Emotional Control in the Workplace
Handling Difficult Conversations Confidently - Half Day (pm)
Management Skills - How to Survive and Thrive
Train the Trainer (one day course)
Managing High Performance Teams - Half Day (pm)
Working Globally Inter-Cultural Communications
Managing Productive Meetings - Half Day (am)
Performance Management in a Nutshell - Half Day (am)
Delivering Excellence Via Email - Half Day (am)
Managing Remote Teams
Assertiveness & Building Personal Confidence
Performance Coaching - Half Day (pm)
Essential Leadership Practices - Half Day (am)
Customer Care - Incoming and Outgoing Calls
One-To-One and Small Group Training
Successful Presentations
Walk, Talk, Stance for Maximum Impact
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Project Management
Masterclass in Management Skills - Half Day (am)
Business Friendly Finance - Half Day (am)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
CV Writing and Interview Confidence Building
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
The Practical MBA - Managing By Your Actions (2 day course)
The Roles and Responsibilities of a Director
Introduction to Management and Supervisory Skills
Advanced Customer Service for the Public Sector
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Confidence in Making Face to Face Cold Calls
Connecting and Communicating - Half Day (am)
Winning Ways to Close a Deal - Half Day (pm)
Developing Assertiveness Skills in the Public Sector
Referral Marketing
Advanced Telephone Prospecting
Performance Appraisals Masterclass - Half Day (pm)
Working Productively - Half Day (am)
Marketing Skills Masterclass - Half Day (am)
The Creative Trainer
Masterclass in Interpreting Financial Statements - Half Day (pm)
Project Management Masterclass - Half Day (am)
Introduction to HR Skills
More Advanced Selling Skills
Customer Care
Winning the Budget You Need
Excellent Customer Care - Incoming Calls
Managing People on Projects
How to Be Great at Telephone Cold Calling - Half Day (am)
Practical Project Management (2 day course)
Know Your Customer
Successful Interviewing
Delivering Excellence via Email and on the Telephone
Key Selling Skills
Negotiating to a Satisfactory Close
Enhancing the Visitors Experience
Finance For Non-Finance Managers
Coaching Skills for Sales Managers
Risk Management
Time Management
Essential Management Skills (2 Days)
Communication Skills
The Internal Consultant
Personal Development for Professionals
Generating New Business by Telephone
Introduction to Facilitation Skills
Managing Your Green Policy Effectively
Communicating Effectively - Half Day (am)
Negotiation Skills
Advanced Listening Skills
Persuasive Presentations - (2 Days)
Team Building
Negotiation Skills Masterclass - Half Day (pm)
Investor and Entrepreneur Skills
Introduction to Account Management
Telephone Techniques - Incoming & Outgoing Calls
Advanced Presentation Skills
Project Management
Credit Control
Finance for Marketing and Sales People
Personal Organisation Skills for Secretaries & PAs
Introduction to Management and Supervisory Skills
Senior Management Skills
Customer Excellence for Finance Staff
Maximising Cashflow, Sales & Profitability
Write to the Top! - Professional Report Writing
Assertiveness & Building Personal Confidence
Maximising Performance by Influencing and Persuading
Winning More Business on the Telephone
Dealing with Difficult People
Managing Change
Effective Management of Your Team
Customer Satisfaction as a Selling Tool
Business Skills for Administrators
Maximising Appointments on the Telephone
Stress Management
Financial Development Programme for Non-Financial Managers (2 day course)
Customer Care - Incoming and Outgoing Calls
Building Excellent Working Relationships
Appraising Performance Effectively
Sales Negotiation Skills
Developing Your PA Potential to Ensure Success
Consultative Selling
Appraisee Training
Objection Handling Skills
Outgoing Calls - Maximising Effectiveness
Introduction to Buying
CV Writing and Interview Confidence Building
Relationship Marketing
The Art Of Delegation
Creativity and Innovation (1 day course)
Professional Writing Skills
Interpreting Financial Statements
People Management
Managing Difficult Staffing Situations
Managing Sickness And Absences
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Communication Skills
Managing Major Accounts (2 day course)
Personal Effectiveness
Assertiveness & Building Personal Confidence
People Management Skills for Secretaries & PAs
Leadership & Management Skills
Sales Management (1 day course)
Work-Life Balance
Finance For Non-Finance Managers
Coaching Skills
Working With Emotional Intelligence
Winning More Business in the Final Meeting (2 day course)
Motivational Management for the Public Sector
Managing Conflict
Train the Trainer (one day course)
Referral Marketing
Successful Presentations
The Effective Administrator
The Green Worker
Advanced Facilitation Skills (1 Day)
The Practical MBA - Managing By Your Actions (2 day course)
Sustaining Effective Financial Control
Managing Bullying at Work
Introduction to NLP
Through the Customers' Eyes
Train the Trainer (2 day course)
Consultancy Skills - (2 Day course)
Advanced Negotiation Skills
Creativity and Innovation (2 Day Course)
Building Personal & Professional Confidence
Brand Building with the Public
How to Learn Anything Quicker
Dealing with Incoming Calls Positively
Advanced Closing Skills
Public Speaking
Motivational Management for the Leisure, Tourism and Hospitality Industry
Getting Results
Introduction to Management and Supervisory Skills
Success in Leadership & Motivation Skills
Call Centre - Achieving Best Practice
More Advanced Finance for Non-Finance Managers
Successful International Joint Venture Teamworking
The Roles and Responsibilities of a Director
Generating New Business by Telephone
Finance For Non-Finance Managers
Sales Management (2 day course)
Credit Control
Key Selling Skills
Negotiation Skills for Buyers
Selling for Non-Sales Professionals
Preparing Yourself for Interview
Project Management
One-To-One and Small Group Training
Write to the Top! - Professional Report Writing
Developing a Sales Strategy
Writing Effective Sales Letters & Promotional Materials
Succession Planning Masterclass
Minute Taking Masterclass
Closing Incoming Calls Effectively
Train the Trainer (2 day course)
Reception to Perfection
The Creative Trainer
Proof Reading
Successful Interviewing
Influencing Skills
Time Management
Closing The Sale & Dealing With Objections
The Secrets of Low Cost Advertising
Selling Skills for Exhibitions
Developing Major Accounts
Introduction to Building Personal Resilience
Speed Reading & Information Management
Essential Marketing Skills
Coaching and Mentoring
Motivation Skills
Introduction to Quality Management
Advanced Facilitation Skills - (2 Days)
Performance Review Skills
Managing People on Projects
Understanding Discipline and Grievance
The Client Meeting - Face to Face Selling
Cutting Costs and Waste in Your Office
Essential Management Skills (2 Days)
Performance Management
Creative Problem Solving
Strategic Planning
Management by Coaching
First Line Manager Skills
Successful Presentations
Key Selling Skills
Customer Care - Incoming and Outgoing Calls
Confidence in Making Face to Face Cold Calls
Gaining Commitment on the Telephone
Advanced Telephone Prospecting
Managing Budgets
Communication Skills
How to say 'No' and retain Customer Satisfaction
Personal Development for Professionals
Introduction to Quality Management
Managing the Training Function
Outstanding Customer Service Skills
Successful Sales Presentations
Train the Trainer (one day course)
The Art of Retail Selling
Managing Appraisals
Walk, Talk, Stance for Maximum Impact
Introduction to Management and Supervisory Skills
Train the Trainer (2 day course)
Stress Management
Self-Discipline and Emotional Control in the Workplace
Successfully Setting and Achieving Business Objectives
Selling Skills for Exhibitions
Managing Effective Meetings
Networking For Success
Managing Remote Teams
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Introduction to Green Office Management
Sales - An Introduction
How to Write Winning Tenders
Assertiveness & Building Personal Confidence
Finance For Non-Finance Managers
Introduction to HR Skills
Coaching Skills
Management Skills - How to Survive and Thrive
Recruiting the Best People
One-To-One and Small Group Training
Winning the Budget You Need
Performance Management in a Nutshell - Half Day (am)
Handling Difficult Conversations Confidently - Half Day (pm)
Motivational Management for the Leisure, Tourism and Hospitality Industry
Body Language - The Hidden Secret of Communicating Successfully
Essential Leadership Practices - Half Day (am)
Getting The Balance Right - Half Day (am)
Performance Coaching - Half Day (pm)
Stress Busters - Half Day (pm)
Negotiating to a Satisfactory Close
Financial Development Programme for Non-Financial Managers (2 day course)
Enhancing the Visitors Experience
Advanced Customer Service for the Public Sector
Excellent Customer Care - Incoming Calls
Project Management
Consultancy Skills - (2 Day course)
Delivering Excellence Via Email - Half Day (am)
Developing Assertiveness Skills in the Public Sector
Time Management
Leadership & Management Skills
Planning & Prioritisation for the Busy Sales Person
More Advanced Selling Skills
Delivering Excellence via Email and on the Telephone
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Introduction to Facilitation Skills
Successful Interviewing
Communicating Effectively - Half Day (am)
Masterclass in Management Skills - Half Day (am)
Business Friendly Finance - Half Day (am)
Managing Your Green Policy Effectively
Customer Care
Negotiation Skills Masterclass - Half Day (pm)
Advanced Listening Skills
Connecting and Communicating - Half Day (am)
The Internal Consultant
Performance Appraisals Masterclass - Half Day (pm)
Advanced Closing Skills
Credit Control
Risk Management
Negotiation Skills
Team Building
Persuasive Presentations - (2 Days)
Working Productively - Half Day (am)
Investor and Entrepreneur Skills
Storytelling Skills (2 day course)
Essential Management Skills (2 Days)
Telephone Techniques - Incoming & Outgoing Calls
Advanced Selling Skills (2 day course)
Appraising Performance Effectively
Write to the Top! - Professional Report Writing
Advanced Presentation Skills
Know Your Customer
Managing High Performance Teams - Half Day (pm)
Managing Productive Meetings - Half Day (am)
Motivational Management for the Public Sector
How to Be Great at Telephone Cold Calling - Half Day (am)
Winning Ways to Close a Deal - Half Day (pm)
Introduction to Buying
Maximising Appointments on the Telephone
Managing Major Accounts (2 day course)
Working Globally Inter-Cultural Communications
Coaching Skills for Sales Managers
Marketing Skills Masterclass - Half Day (am)
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Influencing Skills
Professional Writing Skills
Planning Sales Activity to Help Meet & Exceed Targets
Masterclass in Interpreting Financial Statements - Half Day (pm)
Project Management Masterclass - Half Day (am)
Developing Your PA Potential to Ensure Success
Dealing with Difficult People
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Selling Skills for Exhibitions
Outgoing Calls - Maximising Effectiveness
Stress Management
Self-Discipline and Emotional Control in the Workplace
Advanced Negotiation Skills
Business Skills for Administrators
Assertiveness & Building Personal Confidence
Personal Effectiveness
Maximising Performance by Influencing and Persuading
People Management
Customer Excellence for Finance Staff
Communication Skills
Building Excellent Working Relationships
Maximising Cashflow, Sales & Profitability
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Consultative Selling
Sales Negotiation Skills
Winning More Business on the Telephone
Managing Change
Introduction to Management and Supervisory Skills
Introduction to Account Management
Customer Care - Incoming and Outgoing Calls
Customer Satisfaction as a Selling Tool
Advanced Facilitation Skills (1 Day)
Appraisee Training
The Green Worker
Dealing with Incoming Calls Positively
Through the Customers' Eyes
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Creativity and Innovation (2 Day Course)
Finance For Non-Finance Managers
Brand Building with the Public
Introduction to Building Personal Resilience
Practical Project Management (2 day course)
Working With Emotional Intelligence
Public Speaking
Time Management
Managing Bullying at Work
Sustaining Effective Financial Control
People Management Skills for Secretaries & PAs
Work-Life Balance
Managing Conflict
Generating New Business by Telephone
Essential Marketing Skills
Train the Trainer (one day course)
Building Personal & Professional Confidence
Objection Handling Skills
Creativity and Innovation (1 day course)
Sales Management (2 day course)
Effective Management of Your Team
Getting Results
Negotiation Skills
Call Centre - Achieving Best Practice
Introduction to NLP
Relationship Marketing
The Art Of Delegation
Reception to Perfection
Closing Incoming Calls Effectively
Successful Presentations
The Practical MBA - Managing By Your Actions (2 day course)
Interpreting Financial Statements
Motivational Management for the Leisure, Tourism and Hospitality Industry
How to Learn Anything Quicker
Coaching and Mentoring
Introduction to Management and Supervisory Skills
Finance For Non-Finance Managers
Advanced Selling Skills (2 day course)
Success in Leadership & Motivation Skills
The Creative Trainer
Train the Trainer (2 day course)
Leadership & Management Skills
Coaching Skills
Developing Major Accounts
More Advanced Finance for Non-Finance Managers
Managing Budgets
Performance Review Skills
Senior Management Skills
Motivation Skills
The Roles and Responsibilities of a Director
Key Selling Skills
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Understanding Discipline and Grievance
Advanced Facilitation Skills - (2 Days)
Managing Difficult Staffing Situations
Assertiveness & Building Personal Confidence
Selling Skills for Exhibitions
Stress Management
Communication Skills
The Effective Administrator
Negotiation Skills for Buyers
Essential Advertising
Proof Reading
Motivational Management for the Public Sector
Customer Care - Incoming and Outgoing Calls
Financial Development Programme for Non-Financial Managers (2 day course)
How to say 'No' and retain Customer Satisfaction
Write to the Top! - Professional Report Writing
The Client Meeting - Face to Face Selling
Referral Marketing
Performance Management
Advanced Customer Service for the Public Sector
The Secrets of Low Cost Advertising
Advanced Telephone Prospecting
Successful International Joint Venture Teamworking
Developing Assertiveness Skills in the Public Sector
First Line Manager Skills
Time Management
Self-Discipline and Emotional Control in the Workplace
Management by Coaching
Outstanding Customer Service Skills
Selling for Non-Sales Professionals
Project Management
Developing a Sales Strategy
CV Writing and Interview Confidence Building
Preparing Yourself for Interview
Managing Sickness And Absences
Cutting Costs and Waste in Your Office
Creative Problem Solving
Strategic Planning
Confidence in Making Face to Face Cold Calls
Gaining Commitment on the Telephone
Introduction to HR Skills
Re-Energising a Stalled Change Campaign
Managing the Training Function
Managing Effective Meetings
Personal Development for Professionals
Managing People on Projects
Introduction to Green Office Management
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Networking For Success
Planning Sales Activity to Help Meet & Exceed Targets
Successful Sales Presentations
The Art of Retail Selling
People Management
Recruiting the Best People
Successfully Setting and Achieving Business Objectives
Body Language - The Hidden Secret of Communicating Successfully
Introduction to Management and Supervisory Skills
How to Write Winning Tenders
One-To-One and Small Group Training
Working Globally Inter-Cultural Communications
Managing Remote Teams
Risk Management
Management Skills - How to Survive and Thrive
Walk, Talk, Stance for Maximum Impact
Credit Control
More Advanced Selling Skills
Customer Care
Advanced Negotiation Skills
Winning the Budget You Need
Sales - An Introduction
Enhancing the Visitors Experience
Speed Reading & Information Management
Advanced Closing Skills
Know Your Customer
Negotiating to a Satisfactory Close
Coaching Skills for Sales Managers
Maximising Performance by Influencing and Persuading
Maximising Appointments on the Telephone
Managing Change
Planning & Prioritisation for the Busy Sales Person
Introduction to Account Management
Dealing with Difficult People
Working With Emotional Intelligence
Brand Building with the Public
Introduction to Facilitation Skills
Advanced Listening Skills
Customer Satisfaction as a Selling Tool
The Green Worker
Advanced Facilitation Skills (1 Day)
Maximising Cashflow, Sales & Profitability
Outgoing Calls - Maximising Effectiveness
Through the Customers' Eyes
Appraising Performance Effectively
Appraisee Training
Personal Organisation Skills for Secretaries & PAs
Generating New Business by Telephone
Introduction to Management and Supervisory Skills
Consultative Selling
The Internal Consultant
Introduction to Buying
Finance For Non-Finance Managers
Train the Trainer (one day course)
Managing Your Green Policy Effectively
Creativity and Innovation (2 Day Course)
Customer Excellence for Finance Staff
Winning More Business in the Final Meeting (2 day course)
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Practical Project Management (2 day course)
Business Skills for Administrators
Introduction to Building Personal Resilience
Professional Writing Skills
Building Excellent Working Relationships
Winning More Business on the Telephone
Managing Appraisals
Finance for Marketing and Sales People
Sales Negotiation Skills
Closing The Sale & Dealing With Objections
Public Speaking
Developing Your PA Potential to Ensure Success
Assertiveness & Building Personal Confidence
Advanced Presentation Skills
Sustaining Effective Financial Control
Stress Management
Managing Bullying at Work
Key Selling Skills
Successful Presentations
Negotiation Skills
People Management Skills for Secretaries & PAs
Write to the Top! - Professional Report Writing
Personal Effectiveness
Work-Life Balance
Negotiation Skills Masterclass - Half Day (pm)
Time Management
Influencing Skills
Building Personal & Professional Confidence
Essential Marketing Skills
Project Management
Effective Management of Your Team
Objection Handling Skills
Creativity and Innovation (1 day course)
Getting Results
Call Centre - Achieving Best Practice
Successful Interviewing
Succession Planning Masterclass
Minute Taking Masterclass
Leadership & Management Skills
Financial Development Programme for Non-Financial Managers (2 day course)
Reception to Perfection
Proof Reading
The Art Of Delegation
Coaching Skills
Closing Incoming Calls Effectively
Introduction to NLP
Selling Skills for Exhibitions
Relationship Marketing
Customer Care - Incoming and Outgoing Calls
Delivering Excellence via Email and on the Telephone
Essential Management Skills (2 Days)
Interpreting Financial Statements
Excellent Customer Care - Incoming Calls
The Practical MBA - Managing By Your Actions (2 day course)
Coaching and Mentoring
How to Learn Anything Quicker
Delivering Excellence Via Email - Half Day (am)
Success in Leadership & Motivation Skills
Referral Marketing
The Creative Trainer
More Advanced Finance for Non-Finance Managers
Developing Major Accounts
Successful International Joint Venture Teamworking
Motivation Skills
Assertiveness & Building Personal Confidence
Finance For Non-Finance Managers
The Roles and Responsibilities of a Director
Self-Discipline and Emotional Control in the Workplace
Dealing with Incoming Calls Positively
Understanding Discipline and Grievance
The Effective Administrator
Advanced Facilitation Skills - (2 Days)
Performance Management
Train the Trainer (2 day course)
The Secrets of Low Cost Advertising
Managing Difficult Staffing Situations
Train the Trainer (one day course)
Negotiation Skills for Buyers
Preparing Yourself for Interview
Essential Advertising
Communication Skills
Handling Difficult Conversations Confidently - Half Day (pm)
Managing Major Accounts (2 day course)
Performance Management in a Nutshell - Half Day (am)
Project Management Masterclass - Half Day (am)
Managing Sickness And Absences
Cutting Costs and Waste in Your Office
Credit Control
Successful Interviewing
Investor and Entrepreneur Skills
Managing Conflict
Management by Coaching
Practical Project Management (2 day course)
Creative Problem Solving
Re-Energising a Stalled Change Campaign
Stress Busters - Half Day (pm)
Confidence in Making Face to Face Cold Calls
Getting The Balance Right - Half Day (am)
Consultancy Skills - (2 Day course)
Successful Presentations
Managing Budgets
Introduction to Management and Supervisory Skills
Gaining Commitment on the Telephone
Managing High Performance Teams - Half Day (pm)
Managing Productive Meetings - Half Day (am)
How to say 'No' and retain Customer Satisfaction
Performance Coaching - Half Day (pm)
Sales Management (2 day course)
Essential Leadership Practices - Half Day (am)
Project Management
One-To-One and Small Group Training
Introduction to Quality Management
Managing the Training Function
Masterclass in Management Skills - Half Day (am)
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Personal Development for Professionals
Communicating Effectively - Half Day (am)
Business Friendly Finance - Half Day (am)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Introduction to Green Office Management
Managing Effective Meetings
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
The Client Meeting - Face to Face Selling
Stress Management
Generating New Business by Telephone
Managing People on Projects
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Networking For Success
Senior Management Skills
Train the Trainer (2 day course)
Assertiveness & Building Personal Confidence
Introduction to Account Management
Connecting and Communicating - Half Day (am)
Finance For Non-Finance Managers
Successful Sales Presentations
The Art of Retail Selling
Recruiting the Best People
Winning Ways to Close a Deal - Half Day (pm)
Time Management
How to Be Great at Telephone Cold Calling - Half Day (am)
Working Productively - Half Day (am)
Performance Appraisals Masterclass - Half Day (pm)
Successfully Setting and Achieving Business Objectives
Masterclass in Interpreting Financial Statements - Half Day (pm)
Body Language - The Hidden Secret of Communicating Successfully
How to Write Winning Tenders
Key Selling Skills
Coaching Skills
Management Skills - How to Survive and Thrive
Working Globally Inter-Cultural Communications
Marketing Skills Masterclass - Half Day (am)
Planning Sales Activity to Help Meet & Exceed Targets
Managing Remote Teams
Strategic Planning
Essential Management Skills (2 Days)
More Advanced Selling Skills
First Line Manager Skills
Introduction to HR Skills
Walk, Talk, Stance for Maximum Impact
Customer Care
Winning the Budget You Need
Outstanding Customer Service Skills
Delivering Excellence Via Email - Half Day (am)
Sales - An Introduction
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Speed Reading & Information Management
Know Your Customer
Developing a Sales Strategy
Negotiating to a Satisfactory Close
Enhancing the Visitors Experience
One-To-One and Small Group Training
Selling Skills for Exhibitions
Introduction to Facilitation Skills
Write to the Top! - Professional Report Writing
Performance Review Skills
CV Writing and Interview Confidence Building
Storytelling Skills (2 day course)
Risk Management
Team Building
Persuasive Presentations - (2 Days)
Selling for Non-Sales Professionals
Telephone Techniques - Incoming & Outgoing Calls
Coaching Skills for Sales Managers
Negotiation Skills
Credit Control
Time Management
The Internal Consultant
People Management
Advanced Telephone Prospecting
Planning & Prioritisation for the Busy Sales Person
Coaching Skills
Successful Interviewing
Introduction to Management and Supervisory Skills
Managing Your Green Policy Effectively
Finance for Marketing and Sales People
Personal Organisation Skills for Secretaries & PAs
Advanced Listening Skills
Closing The Sale & Dealing With Objections
Maximising Cashflow, Sales & Profitability
Train the Trainer (one day course)
Motivational Management for the Public Sector
Customer Excellence for Finance Staff
Communication Skills
Delivering Excellence via Email and on the Telephone
Motivational Management for the Leisure, Tourism and Hospitality Industry
Winning More Business on the Telephone
Managing Change
Dealing with Difficult People
Appraisee Training
Successful Presentations
Customer Satisfaction as a Selling Tool
Finance For Non-Finance Managers
Outgoing Calls - Maximising Effectiveness
Leadership & Management Skills
Assertiveness & Building Personal Confidence
Advanced Selling Skills (2 day course)
Introduction to Buying
Maximising Appointments on the Telephone
Business Skills for Administrators
Practical Project Management (2 day course)
Professional Writing Skills
Essential Management Skills (2 Days)
Building Excellent Working Relationships
Essential Advertising
Consultative Selling
Developing Your PA Potential to Ensure Success
Sales Negotiation Skills
Advanced Facilitation Skills (1 Day)
Financial Development Programme for Non-Financial Managers (2 day course)
The Green Worker
Excellent Customer Care - Incoming Calls
Through the Customers' Eyes
Creativity and Innovation (2 Day Course)
Writing Effective Sales Letters & Promotional Materials
Sales Management (1 day course)
Customer Care - Incoming and Outgoing Calls
Time Management
Working With Emotional Intelligence
Managing Appraisals
Essential Marketing Skills
Getting The Balance Right - Half Day (am)
Self-Discipline and Emotional Control in the Workplace
Stress Busters - Half Day (pm)
Handling Difficult Conversations Confidently - Half Day (pm)
Sustaining Effective Financial Control
Generating New Business by Telephone
Performance Management in a Nutshell - Half Day (am)
Advanced Presentation Skills
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
Performance Coaching - Half Day (pm)
Essential Leadership Practices - Half Day (am)
Assertiveness & Building Personal Confidence
Communicating Effectively - Half Day (am)
Managing Productive Meetings - Half Day (am)
Project Management Masterclass - Half Day (am)
Managing High Performance Teams - Half Day (pm)
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Business Friendly Finance - Half Day (am)
Masterclass in Management Skills - Half Day (am)
Advanced Customer Service for the Public Sector
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Managing Major Accounts (2 day course)
Consultancy Skills - (2 Day course)
Leadership & Management Skills
Self-Discipline and Emotional Control in the Workplace
People Management Skills for Secretaries & PAs
Credit Control
Stress Management
Key Selling Skills
Work-Life Balance
Train the Trainer (2 day course)
Essential Management Skills (2 Days)
Negotiation Skills Masterclass - Half Day (pm)
Connecting and Communicating - Half Day (am)
Introduction to Management and Supervisory Skills
Maximising Performance by Influencing and Persuading
Performance Appraisals Masterclass - Half Day (pm)
Working Productively - Half Day (am)
Creativity and Innovation (1 day course)
Successful Interviewing
Introduction to Building Personal Resilience
Winning More Business in the Final Meeting (2 day course)
Brand Building with the Public
Public Speaking
One-To-One and Small Group Training
Managing Bullying at Work
Developing Assertiveness Skills in the Public Sector
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Time Management
Personal Effectiveness
Successful Presentations
Minute Taking Masterclass
Coaching Skills
Finance for Marketing and Sales People
One-To-One and Small Group Training
Marketing Skills Masterclass - Half Day (am)
Succession Planning Masterclass
Motivation Skills
Time Management
How to Be Great at Telephone Cold Calling - Half Day (am)
Winning Ways to Close a Deal - Half Day (pm)
Selling Skills for Exhibitions
Investor and Entrepreneur Skills
Finance For Non-Finance Managers
People Management
Masterclass in Interpreting Financial Statements - Half Day (pm)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 08000 730499 and they will guide you in.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.