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Birmingham (Temple Street)

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Address

Birmingham (Temple Street)
&Meetings
Somerset House
37 Temple Street
Birmingham
B2 5DP
0800 073 0499

Courses
Personal Effectiveness
Stress Management
Train the Trainer (one day course)
Write to the Top! - Professional Report Writing
Time Management
Developing Your PA Potential to Ensure Success
Professional Writing Skills
Motivational Management for the Leisure, Tourism and Hospitality Industry
Assertiveness & Building Personal Confidence
Personal Effectiveness
Finance For Non-Finance Managers
Advanced Facilitation Skills (1 Day)
Project Management
Negotiation Skills for Buyers
Preparing Yourself for Interview
Selling for Non-Sales Professionals
Recruiting the Best People
Performance Management
Effective Management of Your Team
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Managing Sickness And Absences
Body Language - The Hidden Secret of Communicating Successfully
Communication Skills
Working Globally Inter-Cultural Communications
Excellent Customer Care - Incoming Calls
Practical Project Management (2 day course)
People Management
Managing Remote Teams
Introduction to Management and Supervisory Skills
Personal Effectiveness
Walk, Talk, Stance for Maximum Impact
Managing Effective Meetings
The Roles and Responsibilities of a Director
Networking For Success
Successful Presentations
Successful Sales Presentations
The Art of Retail Selling
Successfully Setting and Achieving Business Objectives
Management Skills - How to Survive and Thrive
One-To-One and Small Group Training
How to Write Winning Tenders
Selling Skills for Exhibitions
Stress Management
Outstanding Customer Service Skills
Team Building
Investor and Entrepreneur Skills
Finance for Marketing and Sales People
The Client Meeting - Face to Face Selling
Key Selling Skills
Customer Excellence for Finance Staff
Assertiveness & Building Personal Confidence
Performance Review Skills
Maximising Performance by Influencing and Persuading
Advanced Listening Skills
Storytelling Skills (2 day course)
Telephone Techniques - Incoming & Outgoing Calls
Persuasive Presentations - (2 Days)
Self-Discipline and Emotional Control in the Workplace
Leadership & Management Skills
Personal Development for Professionals
Time Management
Negotiation Skills
Personal Organisation Skills for Secretaries & PAs
Maximising Cashflow, Sales & Profitability
Introduction to HR Skills
Finance For Non-Finance Managers
Writing Effective Sales Letters & Promotional Materials
Brand Building with the Public
Working With Emotional Intelligence
Introduction to Building Personal Resilience
Public Speaking
Work-Life Balance
Sustaining Effective Financial Control
Consultancy Skills - (2 Day course)
Sales Management (1 day course)
Managing Major Accounts (2 day course)
Winning More Business in the Final Meeting (2 day course)
Managing Bullying at Work
People Management Skills for Secretaries & PAs
Through the Customers' Eyes
Introduction to Account Management
Dealing with Difficult People
Building Personal & Professional Confidence
Objection Handling Skills
Motivational Management for the Public Sector
Getting Results
Creativity and Innovation (1 day course)
Call Centre - Achieving Best Practice
Reception to Perfection
The Art Of Delegation
Relationship Marketing
Closing Incoming Calls Effectively
The Practical MBA - Managing By Your Actions (2 day course)
Essential Marketing Skills
Creativity and Innovation (2 Day Course)
Interpreting Financial Statements
Introduction to Management and Supervisory Skills
How to Learn Anything Quicker
Coaching and Mentoring
The Creative Trainer
Referral Marketing
Train the Trainer (one day course)
Developing Major Accounts
Creative Problem Solving
Strategic Planning
Confidence in Making Face to Face Cold Calls
Managing Appraisals
Managing the Training Function
Introduction to Quality Management
Influencing Skills
People Management
Project Management
Introduction to NLP
The Effective Administrator
Managing Budgets
Write to the Top! - Professional Report Writing
Essential Management Skills (2 Days)
Managing Difficult Staffing Situations
Introduction to Green Office Management
Introduction to Sales - From Emerging Salesperson to Buying Advisor (2 days)
Re-Energising a Stalled Change Campaign
How to say 'No' and retain Customer Satisfaction
Customer Care - Incoming and Outgoing Calls
Closing The Sale & Dealing With Objections
Generating New Business by Telephone
Coaching Skills
More Advanced Selling Skills
Managing Conflict
Getting The Balance Right - Half Day (am)
Sales Management (2 day course)
Stress Busters - Half Day (pm)
Advanced Negotiation Skills
Customer Care
Handling Difficult Conversations Confidently - Half Day (pm)
Finance For Non-Finance Managers
Performance Management in a Nutshell - Half Day (am)
Winning the Budget You Need
Delivering Excellence via Email and on the Telephone
Managing Productive Meetings - Half Day (am)
Managing High Performance Teams - Half Day (pm)
Essential Leadership Practices - Half Day (am)
Credit Control
Sales - An Introduction
Performance Coaching - Half Day (pm)
Know Your Customer
Communication Skills
Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am)
Practical Project Management (2 day course)
Masterclass In Solving Problems at Work More Creatively - Half Day (pm)
Enhancing the Visitors Experience
Assertiveness & Building Personal Confidence
Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
Negotiating to a Satisfactory Close
Masterclass in Managing Your Time More Effectively - Half Day (pm)
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (am)
Masterclass in Management Skills - Half Day (am)
Business Friendly Finance - Half Day (am)
Communicating Effectively - Half Day (am)
Coaching Skills for Sales Managers
Negotiation Skills
How to Be Great at Telephone Cold Calling - Half Day (am)
Negotiation Skills Masterclass - Half Day (pm)
Winning Ways to Close a Deal - Half Day (pm)
Connecting and Communicating - Half Day (am)
Senior Management Skills
Planning & Prioritisation for the Busy Sales Person
Working Productively - Half Day (am)
Masterclass in Interpreting Financial Statements - Half Day (pm)
Success in Leadership & Motivation Skills
Performance Appraisals Masterclass - Half Day (pm)
The Internal Consultant
Marketing Skills Masterclass - Half Day (am)
Managing Your Green Policy Effectively
Stress Management
Successful Interviewing
Time Management
CV Writing and Interview Confidence Building
Developing a Sales Strategy
Managing People on Projects
Introduction to Facilitation Skills
Successful Presentations
First Line Manager Skills
Winning More Business on the Telephone
Excellent Customer Care - Incoming Calls
Managing Change
Customer Satisfaction as a Selling Tool
Advanced Selling Skills (2 day course)
Appraisee Training
Key Selling Skills
Advanced Telephone Prospecting
Gaining Commitment on the Telephone
Speed Reading & Information Management
Introduction to Buying
Outgoing Calls - Maximising Effectiveness
Maximising Appointments on the Telephone
Business Skills for Administrators
Selling Skills for Exhibitions
Introduction to Management and Supervisory Skills
Professional Writing Skills
Building Excellent Working Relationships
Planning Sales Activity to Help Meet & Exceed Targets
Leadership & Management Skills
Developing Your PA Potential to Ensure Success
Sales Negotiation Skills
Delivering Excellence Via Email - Half Day (am)
Advanced Facilitation Skills - (2 Days)
The Green Worker
Advanced Closing Skills
Advanced Facilitation Skills (1 Day)
Risk Management
More Advanced Finance for Non-Finance Managers
The Secrets of Low Cost Advertising
Effective Management of Your Team
Understanding Discipline and Grievance
Motivation Skills
Advanced Customer Service for the Public Sector
Developing Assertiveness Skills in the Public Sector
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
One-To-One and Small Group Training
Preparing Yourself for Interview
Negotiation Skills for Buyers
Coaching Skills
Self-Discipline and Emotional Control in the Workplace
Performance Management
Train the Trainer (one day course)
Advanced Presentation Skills
Essential Advertising
Project Management Masterclass - Half Day (am)
Assertiveness & Building Personal Confidence
Cutting Costs and Waste in Your Office
Consultative Selling
Management by Coaching
Closing The Sale & Dealing With Objections
Generating New Business by Telephone
Finance For Non-Finance Managers
Recruiting the Best People
Essential Management Skills (2 Days)
Time Management
Dealing with Incoming Calls Positively
Negotiation Skills
Body Language - The Hidden Secret of Communicating Successfully
Working Globally Inter-Cultural Communications
Selling for Non-Sales Professionals
Managing Remote Teams
Motivational Management for the Leisure, Tourism and Hospitality Industry
Appraising Performance Effectively
Walk, Talk, Stance for Maximum Impact
Managing Effective Meetings
The Roles and Responsibilities of a Director
Networking For Success
Excellent Customer Care - Incoming Calls
Successful Sales Presentations
Credit Control
Managing Sickness And Absences
Successful Interviewing
The Art of Retail Selling
Write to the Top! - Professional Report Writing
Personal Effectiveness
People Management
Successful Presentations
Successfully Setting and Achieving Business Objectives
How to Write Winning Tenders
Financial Development Programme for Non-Financial Managers (2 day course)
Customer Care - Incoming and Outgoing Calls
Management Skills - How to Survive and Thrive
Train the Trainer (2 day course)
One-To-One and Small Group Training
Practical Project Management (2 day course)
Self-Discipline and Emotional Control in the Workplace
Communication Skills
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Performance Review Skills
Time Management
Minute Taking Masterclass
Leadership & Management Skills
Introduction to Management and Supervisory Skills
Succession Planning Masterclass
Assertiveness & Building Personal Confidence
Outstanding Customer Service Skills
Consultancy Skills - (2 Day course)
Introduction to Building Personal Resilience
Proof Reading
Reception to Perfection
Storytelling Skills (2 day course)
The Art Of Delegation
Advanced Credit Control - Customer Focused
Advanced Credit Control - Customer Focused
Emotional Intelligence for Managers
Emotional Intelligence for Managers
Introduction to Contract Management
Introduction to Contract Management
Introduction to Project Management
Introduction to Project Management

Our Birmingham (Temple Street) training venue

Directions

The closest train station is Birmingham New Street. When you exit the station, walk North East on Navigation Street towards Stephenson Street, then take a slight right on to Stephenson Street. Turn left on Lower Temple Street, continue on to Temple Street and Somerset House will be on your right.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.