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Managing Conflict

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  • Managing Conflict - Overview

    Call 01509889632

    The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and ability to manage conflict in the workplace. Using a variety of training methods including short lectures, exercises and role-plays; this seminar is designed to be highly informative, interactive and relevant to the every-day working situation.

    This management development training course is available throughout the UK.

    CPD Value 5.5 Hours

    Course Locations

    Managing Conflict London
    Managing Conflict Manchester
    Managing Conflict Nottingham
    Managing Conflict Birmingham
    Managing Conflict Bristol
    Managing Conflict Edinburgh
    Managing Conflict Leeds

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  • Managing Conflict - Timetable

    09:30 - 09:45 Coffee & Course Objectives

    09:45 - 10:15 An Introduction to Conflict

    10:15 - 10:30 Sources of Conflict

    10:30 - 11:00 Myths and Truths about Conflict

    11:00 - 11:45 If Conflict is Inevitable What Are the Options?

    11:45 - 11:50 Developing our Repertoire of Techniques

    11:50 - 12:30 Assertiveness

    12:30 - 13:00 Questioning and Listening skills

    13.00 - 13:45 Lunch

    13:45 - 14:15 Handling Difficult Situations

    14:15 - 14:30 A Model for Resolving Conflict

    14:30 - 16:30 Practising Conflict Handling Skills Through Role Plays

    16:30 Summary & Action Plans Agreed

  • Managing Conflict - Testimonials

    It was a very informative day - small group, lots of interaction and shared thoughts.

    - Karen Patel, Age Concern, Trafford

    Very good trainer.

    - Oliver Brinkman, Glasswork Hounsell

    Enjoyed the course. Thank you.

    - Shane Wooley. ISS

    Presentation was excellent. Enjoyable course which will prove useful in the workplace.

    - Steve Wakefield, Freightliner

    Delivery was excellent. It was informative, entertaining and precise. Tracey knew her stuff.

    - Jane Potts, Tack Retail Ltd

    Excellent course. Worthwhile.

    - John Fowler, Freightliner

    The course was very well run. The trainer was fantastic.

    - Heather Waight, Mercuri Urval

    Brilliant trainer - will take away a lot of ideas on dealing with conflict within my department.

    - Wayne Marshall, General Physics UK Ltd

    Trainer was an inspiration to me. Excellent!

    - Rachel Jones, Yorkshire Forward

    Very well put together and informative.

    - Hilary Trotter, Wakefield Hospice

    Thoroughly enjoyed the course - very motivating. Highlighted problem areas and how to address them.

    - Vanessa Human, Pal International

    Very useful to be able to discuss conflict situation on a personal basis with the tutor. An excellent day. Will recommend PTP as training body in future.

    - Ken Stott, Wolverhampton Grammar School

    Good presenter who changed the format to suit our needs.

    - Susan Sinclair, Heriot Watt University

    Fantastic presentation - Well done, Tracey!

    - Lena Hall, Heriot Watt University

    I found the course very informative and gave good techniques on trying to resolve conflicts

    - Kevin Dixon, Thomas Higgins & Co

    Very useful course.

    - Colin Nagle, Thomas Higgins & Co

    Interesting. Lots of thought provoking ideas.

    - Jill Marriott, NHS Direct

    I thoroughly enjoyed the course and feel a debt of gratitude to take the presenter, Tracey who made the course most enjoyable and interesting. I learnt a lot from her.

    - Alan Downie, Freightliner Intermodal

    Thank you - enjoyable and thought provoking.

    - Erica Benn, Centrica

    I found the course very informative and am sure it will have been of value in any future situations I may find myself exposed to.

    - Alan Rore, Northern Lighthouse Board

    Enjoyable, very well delivered and presented.

    - Ben Mooney, Score Energy

    The presentation went very well with a good mixture of activity. Very enjoyable course well presented and easily understandable.

    - Jaqueline Nutter, Delta Care Ltd

    The presentation was excellent with a good balance of content. Very surprised how much I have learnt in one day.

    - Marie Hawkins, Johnson Workplace Management

    Very good course, would definitely recommend.

    - Maryann Trotter, Intergen

    Course was well presented and enjoyable - a very interesting course.

    - John Cameron, Scottish Prison Service

    Excellent presentation.

    - Colin Bryn Hughes, Waverley Excursions Ltd

    Excellent facilities. Loved the small group size. Very useful discusssions.

    - Keith Duncan, Pilgrim Systems

    Really enjoyed the informative but relaxed delivery. Very personalised which is fantastic. Thanks!

    - Marie McNilcom, Mary Erskine & Stewart's Melville Junior School

    Very focused, some nice models & new ideas & alternative approaches.

    - Dave Anderson, Peterhead Engineers Development Ltd

    Great training, great teacher.

    - Michel Raguin, Akka Aeroconseil UK

    Great course, great teacher.

    - Steve Kissoon, Four Seasons Hotel London at Park Lane

    Great tutor, engaging knowledgeable, professional. Will reommend PTP.

    - Ksymena Ball, Four Seasons Hotel London at Park Lane

    The trainer was exceptionally knowledgeable about the subject. Very interesting subject made fascinating by the trainer and his amazing knowledge examples and experience.

    - Rachel Schofield, Palram Europe Ltd

    Very good course.

    - David Harrison, SPIE FS Northern UK Ltd

  • Managing Conflict - Benefits

    • Understand why conflict is inevitable
    • Realise that not all conflict is negative
    • Learn their own preference for coping with conflict
    • Be able to distinguish between aggression, assertion and submission
    • Know how to manage conflict with both internal and external customers
    • Have developed the skill to handle a variety of everyday confrontational situations

Manchester

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Address

Manchester
Cheadle House
Cheadle Royal Business Park
Cheadle
Greater Manchester
SK8 3FS

Directions

Our Manchester training venue

Our Manchester training venue

PTP's courses take place in the De Vere Hotel in Cheadle just a few miles from Manchester city centre and within a mile of Manchester airport.

PTP's Manchester venue has plenty of on-site free car parking. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Road:

From the M60

Exit at Junction 3 and take the A34 (dual carriageway) signed to Cheadle and Cheadle Royal. 

Continue through the first set of traffic lights, then take the first exit from the A34 signed to Cheadle Royal. At the roundabout take the 4th exit onto Cheadle Royal Business Park. Continue along this road where you will pass David Lloyd Leisure on the left. Cheadle House is located on the right hand side. Park inside the barrier car park. 

From the M56

Exit at Junction 5 signposted to the Airport. Take the left hand lane following signs for Terminal 2.

At roundabout go straight on, signposted A5166, Wimslow. At next junction follow signs for All Traffic. At round-a-bout follow sign for A5166 Cheadle. 

At the first set of traffic lights (facing Manchester International Office Centre) turn left towards Heald Green. At the next set of traffic lights, turn right towards Heald Green and Cheadle, passing Heald Green railway station (Finney Lane). 

Continue for 1.5 miles until the next set of traffic lights and turn left. Go straight over the first roundabout and left at the second, into Cheadle Royal Business Park. Follow the main road, go straight over the next mini roundabout and Cheadle House in on the right. 

Park inside the barrier car park. 

From the M6 northbound

Exit at Junction 19. Take the A556 through Mere Turn right onto the M56. Follow the instructions above.

By Rail 15 minutes drive to either Stockport or Wilmslow stations. (Both InterCity lines) 

If you require a taxi please contact our reception team: 0844 980 2303

Edinburgh

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Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street

Midlothian
EH1 1SU

Directions

Our Edinburgh training venue

Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Rail:

Waverley Station.
Leave the station by the steps to Market Street.
Cross Market Street along from the City Art Centre and turn left, going under the large decorated bridge.
Bear right into Jeffrey Street past Jury's Hotel to the junction (traffic lights) with the High Street.
Cross the High Street into St Mary's Street (continuation of Jeffrey Street) and the training centre is down the hill on the left (situated between Slanji and the Russian Shop).

By Air

Edinburgh Airport.
Taxis available from outside the terminal. The trip to the training centre takes around 25 minutes and costs around �16.
Parking.

By car

There are three multi-storey car parks a few minutes walk from Edinburgh Training and Conference Venue with a 10% discounted rate at the St John's Hill NCP car park.
Arriving by car from the West:
From the M8, approaching the Hermiston Gait junction take the city bypass north to the major 'Gogar' roundabout then follow the signs for the city centre
From the M9 follow signs for Edinburgh city centre, through the underpass to the Maybury junction. Continue past PC World (right) and the Zoo (left) - remember to stay off the bus lanes! Shortly after passing Haymarket Station on your right, go straight ahead at the next junctions, soon passing a church (tall steeple) on the left and lots of shops both sides (Habitat on left). Turn right at next junction (Frasers store on left, Caledonian Hotel on right) into Lothian Road.
Turn left at the third set of light into Bread Street, then go ahead down West Port through the Grassmarket. Continue straight ahead along Cowgate to the the lights at the junction of Pleasance / St Mary's St (Travelodge hotel on the left). Go straight ahead into Holyrood Road and park on the right in the 'NCP' multi-storey car park in St John's Hill. Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Arriving by car from the North:
Follow signs for the city centre from A90/Forth Road Bridge via Cramond and Barnton, approaching the city via Blackhall (bear right at the junction at the Kwik-Fit garage).
At the roundabout take the 1st exit onto Queensferry Road (A90).
Then turn left (one-way) onto Randolph Crescent then immediately turn left onto Great Stuart Street.
Turn right onto Ainslie Place and immediately turn right onto St Colme Street.
At the traffic signals continue forward (signposted Berwick upon Tweed A1). Continue forward onto York Place.
At the Picardy Place roundabout take the 2nd exit onto Leith Street (A900) signposted Galashiels A7, Jedburgh A68.
At East End turn right then immediately left onto North Bridge-A7.
At the traffic signals turn left onto the High Street. At the next traffic signals turn right onto St Mary's Street.
ETCV is a third of the way down on the right.

Arriving by car from the South:
From the A1, or South East, take the City Bypass, and exit the city centre at the Dalkeith junction.(From A68, after Dalkeith go across the bypass, not onto it).
Coming in on the Old Dalkeith Road, you will approach a roundabout at the Cameron Toll shopping centre (railway bridge over).
Take the third exit (under the bridge), effectively going straight ahead, into St. Leonards.
Stay on this road past the Commonwealth Pool and Scottish Widows former HQ (brown building) on your right until on the Pleasance you meet the four-way junction (lights) of Pleasance, St Mary's St (ahead), Cowgate (left) and Holyrood Road (right). Turn right into Holyrood Road and the Scot Park car park is just down the road on the right.
The Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Disabled Access

Disabled access is available throughout the Edinburgh Training and Conference Venue. For specific queries please call us on 0131 538 8333

Nottingham

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Address

Nottingham
Village Hotel Club Nottingham
Brailsford Way, Chilwell

Nottinghamshire
NG9 6DL

Directions

Our Nottinghamtraining venue

Directions

Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
It has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.

Directions

By Road:
From Junction 25 of the M1 via Brian Clough Way
Take the A52 to Toton, continue on the B6003 take Swiney way to Brailsford way.
From Nottingham City
Head South on Carrington Street towards Queensbridge Road
Take A453 onto Queens Road
Take A6005 to Barton Lane for 6.7miles and then onto Brailsford Way

Directions

By Train:
Take East Midlands train from Nottingham Main Station to Attenborough Train Station Beeston. 11mins

Please call 0115 993 2350 if you have any queries regarding the location of the venue.

London

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Address

London
&Meetings
150 Minories
Aldgate
City of London
EC3N 1LS

Directions

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 08000 730499 and they will guide you in.

Leeds

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Address

Leeds
Park Plaza Leeds
Boar Lane
City Square
West Yorkshire
LS1 5NS

Directions

Our Leeds (Park Plaza) training venue

Location

Boar Lane City Square, LeedsLS1 5NS, United Kingdom

Located in the city centre, Park Plaza Leeds puts you an easy walk or drive from the area's best attractions and makes it convenient to catch a train or flight for destinations farther afield.

By Car

Getting to Park Plaza Leeds by car

For exact directions for reaching the hotel, please consult Google Maps. There is no parking at Park Plaza Leeds, however there are several car parks in the area, like at Q-Park Sovereign Square (LS1 4AG) where you can receive concessionary rates.


From the airport

From Leeds Bradford Airport (LBA)

Take the 757 bus line towards Leeds and alight at the stop P5 City Square. Park Plaza Leeds is located at Boar Lane City Square.

From Manchester Airport (MAN)

Take the First TransPennine Express towards Middlesbrough and get off at Leeds Station. Walk east along Wellington Street, cross the road and take a left at Park Row. Park Plaza Leeds is located on your left on Boar Lane.



Bristol (Clifton)

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Address

Bristol (Clifton)
EEF Venues
Engineers House, Clifton Down Road, Clifton

Bristol
BS8 3NB

Directions

Our Bristol training venue

Directions

By Road: Engineers House is easily accessible from the M4 and M5 within a 10 minute drive. FREE parking is available on site as well as a regular complementary shuttle service operating to and from West End Car Park in the city centre.

Travelling by rail Bristol Temple Meads mainline station is a short distance from Engineers House. Taxis are readily available from outside the station, and we have a shuttle service running throughout the day (as mentioned above).

Local Bus services Plan your journey at https://travelwest.info/bus/timetables-and-journey-planning

Travelling by air Engineers House is a 20 minute drive from Bristol City Airport.

Birmingham

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Address

Birmingham
Landmark, 2 Snow Hill
Queensway

West Midlands
B4 6GA

Directions

Our Birmingham training venue

Our Birmingham training venue

PTP's courses take place in Birmingham city centre right next to Snow Hill Station.

PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Road:
From the M6 - Exit at junction 6 on to the A38M sign posted City Centre. Continue
straight ahead for 2 miles. At the end of the motorway sign, continue straight ahead onto the flyover, curving around to the right.
At the end of the flyover, exit left, before the underpass
(Royal Angus hotel)
Continue ahead to a set of pedestrian lights, followed almost immediately by a set of traffic lights.
Take the exit Left after the set of traffic lights and the destination is on the right-hand side
Parking
The nearest car park is Snowhill car park which is situated in Snowhill station which is approx 1 minute walk.

By Rail.
Tram: Next door to Snowhill Tram station linking more than 20 stations around Birmingham.

Train: Next door to Snowhill station, 15-minute walk or short taxi ride to New street and Moor street stations (London: 1hr45, Manchester 1hr45, Edinburgh 5hrs, Bristol 1hr45mins).

There are direct trains from London Euston to Birmingham New Street and London Marylebone to Birmingham Snow Hill.

From Snow Hill Station – approx 1 minute walk
Walk south-east on Livery St towards Turn left onto Colmore Row
Turn left onto Colmore Circus Queensway
Turn left onto Snow Hill Queensway
Destination will be on the left

From New Street Station - Approx 10 minute walk
Walk south-east 259ft
Turn left towards Smallbrook Queensway 26ft
Turn left onto Smallbrook Queensway 328ft
Turn left onto Worcester St 39ft
Turn right towards High St take the stairs
Turn left towards High St 52ft
Slight right onto the high street 0.1ml
Slight left onto Bull St
Continue onto Colmore Circus Queensway
Turn left onto Snow Hill Queensway
Destination will be on the left

Please use the rear entrance.

By Air
Birmingham international airport is situated approximately 9 miles to the south east of the city
and can accessed by road or connecting services from New Street Station.

By Bus:
Next door to Lloyd House bus stop

Please call 0121 231 7002 if you have any queries regarding the location of the venue.


London

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Address

London
&Meetings
150 Minories
Aldgate
City of London
EC3N 1LS

Directions

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 08000 730499 and they will guide you in.

Manchester

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Address

Manchester
Cheadle House
Cheadle Royal Business Park
Cheadle
Greater Manchester
SK8 3FS

Directions

Our Manchester training venue

Our Manchester training venue

PTP's courses take place in the De Vere Hotel in Cheadle just a few miles from Manchester city centre and within a mile of Manchester airport.

PTP's Manchester venue has plenty of on-site free car parking. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Road:

From the M60

Exit at Junction 3 and take the A34 (dual carriageway) signed to Cheadle and Cheadle Royal. 

Continue through the first set of traffic lights, then take the first exit from the A34 signed to Cheadle Royal. At the roundabout take the 4th exit onto Cheadle Royal Business Park. Continue along this road where you will pass David Lloyd Leisure on the left. Cheadle House is located on the right hand side. Park inside the barrier car park. 

From the M56

Exit at Junction 5 signposted to the Airport. Take the left hand lane following signs for Terminal 2.

At roundabout go straight on, signposted A5166, Wimslow. At next junction follow signs for All Traffic. At round-a-bout follow sign for A5166 Cheadle. 

At the first set of traffic lights (facing Manchester International Office Centre) turn left towards Heald Green. At the next set of traffic lights, turn right towards Heald Green and Cheadle, passing Heald Green railway station (Finney Lane). 

Continue for 1.5 miles until the next set of traffic lights and turn left. Go straight over the first roundabout and left at the second, into Cheadle Royal Business Park. Follow the main road, go straight over the next mini roundabout and Cheadle House in on the right. 

Park inside the barrier car park. 

From the M6 northbound

Exit at Junction 19. Take the A556 through Mere Turn right onto the M56. Follow the instructions above.

By Rail 15 minutes drive to either Stockport or Wilmslow stations. (Both InterCity lines) 

If you require a taxi please contact our reception team: 0844 980 2303

Edinburgh

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Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street

Midlothian
EH1 1SU

Directions

Our Edinburgh training venue

Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Rail:

Waverley Station.
Leave the station by the steps to Market Street.
Cross Market Street along from the City Art Centre and turn left, going under the large decorated bridge.
Bear right into Jeffrey Street past Jury's Hotel to the junction (traffic lights) with the High Street.
Cross the High Street into St Mary's Street (continuation of Jeffrey Street) and the training centre is down the hill on the left (situated between Slanji and the Russian Shop).

By Air

Edinburgh Airport.
Taxis available from outside the terminal. The trip to the training centre takes around 25 minutes and costs around �16.
Parking.

By car

There are three multi-storey car parks a few minutes walk from Edinburgh Training and Conference Venue with a 10% discounted rate at the St John's Hill NCP car park.
Arriving by car from the West:
From the M8, approaching the Hermiston Gait junction take the city bypass north to the major 'Gogar' roundabout then follow the signs for the city centre
From the M9 follow signs for Edinburgh city centre, through the underpass to the Maybury junction. Continue past PC World (right) and the Zoo (left) - remember to stay off the bus lanes! Shortly after passing Haymarket Station on your right, go straight ahead at the next junctions, soon passing a church (tall steeple) on the left and lots of shops both sides (Habitat on left). Turn right at next junction (Frasers store on left, Caledonian Hotel on right) into Lothian Road.
Turn left at the third set of light into Bread Street, then go ahead down West Port through the Grassmarket. Continue straight ahead along Cowgate to the the lights at the junction of Pleasance / St Mary's St (Travelodge hotel on the left). Go straight ahead into Holyrood Road and park on the right in the 'NCP' multi-storey car park in St John's Hill. Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Arriving by car from the North:
Follow signs for the city centre from A90/Forth Road Bridge via Cramond and Barnton, approaching the city via Blackhall (bear right at the junction at the Kwik-Fit garage).
At the roundabout take the 1st exit onto Queensferry Road (A90).
Then turn left (one-way) onto Randolph Crescent then immediately turn left onto Great Stuart Street.
Turn right onto Ainslie Place and immediately turn right onto St Colme Street.
At the traffic signals continue forward (signposted Berwick upon Tweed A1). Continue forward onto York Place.
At the Picardy Place roundabout take the 2nd exit onto Leith Street (A900) signposted Galashiels A7, Jedburgh A68.
At East End turn right then immediately left onto North Bridge-A7.
At the traffic signals turn left onto the High Street. At the next traffic signals turn right onto St Mary's Street.
ETCV is a third of the way down on the right.

Arriving by car from the South:
From the A1, or South East, take the City Bypass, and exit the city centre at the Dalkeith junction.(From A68, after Dalkeith go across the bypass, not onto it).
Coming in on the Old Dalkeith Road, you will approach a roundabout at the Cameron Toll shopping centre (railway bridge over).
Take the third exit (under the bridge), effectively going straight ahead, into St. Leonards.
Stay on this road past the Commonwealth Pool and Scottish Widows former HQ (brown building) on your right until on the Pleasance you meet the four-way junction (lights) of Pleasance, St Mary's St (ahead), Cowgate (left) and Holyrood Road (right). Turn right into Holyrood Road and the Scot Park car park is just down the road on the right.
The Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Disabled Access

Disabled access is available throughout the Edinburgh Training and Conference Venue. For specific queries please call us on 0131 538 8333

London

Loading map...

Address

London
&Meetings
150 Minories
Aldgate
City of London
EC3N 1LS

Directions

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 08000 730499 and they will guide you in.

Nottingham

Loading map...

Address

Nottingham
Village Hotel Club Nottingham
Brailsford Way, Chilwell

Nottinghamshire
NG9 6DL

Directions

Our Nottinghamtraining venue

Directions

Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
It has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.

Directions

By Road:
From Junction 25 of the M1 via Brian Clough Way
Take the A52 to Toton, continue on the B6003 take Swiney way to Brailsford way.
From Nottingham City
Head South on Carrington Street towards Queensbridge Road
Take A453 onto Queens Road
Take A6005 to Barton Lane for 6.7miles and then onto Brailsford Way

Directions

By Train:
Take East Midlands train from Nottingham Main Station to Attenborough Train Station Beeston. 11mins

Please call 0115 993 2350 if you have any queries regarding the location of the venue.

Leeds

Loading map...

Address

Leeds
Park Plaza Leeds
Boar Lane
City Square
West Yorkshire
LS1 5NS

Directions

Our Leeds (Park Plaza) training venue

Location

Boar Lane City Square, LeedsLS1 5NS, United Kingdom

Located in the city centre, Park Plaza Leeds puts you an easy walk or drive from the area's best attractions and makes it convenient to catch a train or flight for destinations farther afield.

By Car

Getting to Park Plaza Leeds by car

For exact directions for reaching the hotel, please consult Google Maps. There is no parking at Park Plaza Leeds, however there are several car parks in the area, like at Q-Park Sovereign Square (LS1 4AG) where you can receive concessionary rates.


From the airport

From Leeds Bradford Airport (LBA)

Take the 757 bus line towards Leeds and alight at the stop P5 City Square. Park Plaza Leeds is located at Boar Lane City Square.

From Manchester Airport (MAN)

Take the First TransPennine Express towards Middlesbrough and get off at Leeds Station. Walk east along Wellington Street, cross the road and take a left at Park Row. Park Plaza Leeds is located on your left on Boar Lane.



Bristol (Clifton)

Loading map...

Address

Bristol (Clifton)
EEF Venues
Engineers House, Clifton Down Road, Clifton

Bristol
BS8 3NB

Directions

Our Bristol training venue

Directions

By Road: Engineers House is easily accessible from the M4 and M5 within a 10 minute drive. FREE parking is available on site as well as a regular complementary shuttle service operating to and from West End Car Park in the city centre.

Travelling by rail Bristol Temple Meads mainline station is a short distance from Engineers House. Taxis are readily available from outside the station, and we have a shuttle service running throughout the day (as mentioned above).

Local Bus services Plan your journey at https://travelwest.info/bus/timetables-and-journey-planning

Travelling by air Engineers House is a 20 minute drive from Bristol City Airport.

Birmingham

Loading map...

Address

Birmingham
Landmark, 2 Snow Hill
Queensway

West Midlands
B4 6GA

Directions

Our Birmingham training venue

Our Birmingham training venue

PTP's courses take place in Birmingham city centre right next to Snow Hill Station.

PTPs Birmingham venue has excellent transport links and is right next to a multi story NCP. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Road:
From the M6 - Exit at junction 6 on to the A38M sign posted City Centre. Continue
straight ahead for 2 miles. At the end of the motorway sign, continue straight ahead onto the flyover, curving around to the right.
At the end of the flyover, exit left, before the underpass
(Royal Angus hotel)
Continue ahead to a set of pedestrian lights, followed almost immediately by a set of traffic lights.
Take the exit Left after the set of traffic lights and the destination is on the right-hand side
Parking
The nearest car park is Snowhill car park which is situated in Snowhill station which is approx 1 minute walk.

By Rail.
Tram: Next door to Snowhill Tram station linking more than 20 stations around Birmingham.

Train: Next door to Snowhill station, 15-minute walk or short taxi ride to New street and Moor street stations (London: 1hr45, Manchester 1hr45, Edinburgh 5hrs, Bristol 1hr45mins).

There are direct trains from London Euston to Birmingham New Street and London Marylebone to Birmingham Snow Hill.

From Snow Hill Station – approx 1 minute walk
Walk south-east on Livery St towards Turn left onto Colmore Row
Turn left onto Colmore Circus Queensway
Turn left onto Snow Hill Queensway
Destination will be on the left

From New Street Station - Approx 10 minute walk
Walk south-east 259ft
Turn left towards Smallbrook Queensway 26ft
Turn left onto Smallbrook Queensway 328ft
Turn left onto Worcester St 39ft
Turn right towards High St take the stairs
Turn left towards High St 52ft
Slight right onto the high street 0.1ml
Slight left onto Bull St
Continue onto Colmore Circus Queensway
Turn left onto Snow Hill Queensway
Destination will be on the left

Please use the rear entrance.

By Air
Birmingham international airport is situated approximately 9 miles to the south east of the city
and can accessed by road or connecting services from New Street Station.

By Bus:
Next door to Lloyd House bus stop

Please call 0121 231 7002 if you have any queries regarding the location of the venue.


London

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Address

London
&Meetings
150 Minories
Aldgate
City of London
EC3N 1LS

Directions

PTP's Minories venue is in the heart of the City of London. The venue has great transport links with several tube stations within a 5 minute walk. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

The best way to get to the venue is to use public transport. The closest Tube station is Aldgate, which is on the Circle line and Metropolitan line. When you come out of the station, cross the road and walk to the right. Take your first left which brings you on to the Minories and our venue is less than a minute away. There are numerous buses that pass within a very short walk. 

If you do get lost, please call our venue on 08000 730499 and they will guide you in.

Manchester

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Address

Manchester
Cheadle House
Cheadle Royal Business Park
Cheadle
Greater Manchester
SK8 3FS

Directions

Our Manchester training venue

Our Manchester training venue

PTP's courses take place in the De Vere Hotel in Cheadle just a few miles from Manchester city centre and within a mile of Manchester airport.

PTP's Manchester venue has plenty of on-site free car parking. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Road:

From the M60

Exit at Junction 3 and take the A34 (dual carriageway) signed to Cheadle and Cheadle Royal. 

Continue through the first set of traffic lights, then take the first exit from the A34 signed to Cheadle Royal. At the roundabout take the 4th exit onto Cheadle Royal Business Park. Continue along this road where you will pass David Lloyd Leisure on the left. Cheadle House is located on the right hand side. Park inside the barrier car park. 

From the M56

Exit at Junction 5 signposted to the Airport. Take the left hand lane following signs for Terminal 2.

At roundabout go straight on, signposted A5166, Wimslow. At next junction follow signs for All Traffic. At round-a-bout follow sign for A5166 Cheadle. 

At the first set of traffic lights (facing Manchester International Office Centre) turn left towards Heald Green. At the next set of traffic lights, turn right towards Heald Green and Cheadle, passing Heald Green railway station (Finney Lane). 

Continue for 1.5 miles until the next set of traffic lights and turn left. Go straight over the first roundabout and left at the second, into Cheadle Royal Business Park. Follow the main road, go straight over the next mini roundabout and Cheadle House in on the right. 

Park inside the barrier car park. 

From the M6 northbound

Exit at Junction 19. Take the A556 through Mere Turn right onto the M56. Follow the instructions above.

By Rail 15 minutes drive to either Stockport or Wilmslow stations. (Both InterCity lines) 

If you require a taxi please contact our reception team: 0844 980 2303

Edinburgh

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Address

Edinburgh
Edinburgh Training and Conference Venue
16 St. Mary's Street

Midlothian
EH1 1SU

Directions

Our Edinburgh training venue

Our Edinburgh training venue

PTP's courses take place at the Edinburgh Training Centre in the heart of Edinburgh.

PTP's Edinburgh venue is conveniently located just off the Royal Mile, only a few minutes away from Edinburgh Waverley train. It has free wi-fi and unlimited refreshments throughout the day. The lunch buffet which is included in all full day PTP courses is excellent.

Directions

By Rail:

Waverley Station.
Leave the station by the steps to Market Street.
Cross Market Street along from the City Art Centre and turn left, going under the large decorated bridge.
Bear right into Jeffrey Street past Jury's Hotel to the junction (traffic lights) with the High Street.
Cross the High Street into St Mary's Street (continuation of Jeffrey Street) and the training centre is down the hill on the left (situated between Slanji and the Russian Shop).

By Air

Edinburgh Airport.
Taxis available from outside the terminal. The trip to the training centre takes around 25 minutes and costs around �16.
Parking.

By car

There are three multi-storey car parks a few minutes walk from Edinburgh Training and Conference Venue with a 10% discounted rate at the St John's Hill NCP car park.
Arriving by car from the West:
From the M8, approaching the Hermiston Gait junction take the city bypass north to the major 'Gogar' roundabout then follow the signs for the city centre
From the M9 follow signs for Edinburgh city centre, through the underpass to the Maybury junction. Continue past PC World (right) and the Zoo (left) - remember to stay off the bus lanes! Shortly after passing Haymarket Station on your right, go straight ahead at the next junctions, soon passing a church (tall steeple) on the left and lots of shops both sides (Habitat on left). Turn right at next junction (Frasers store on left, Caledonian Hotel on right) into Lothian Road.
Turn left at the third set of light into Bread Street, then go ahead down West Port through the Grassmarket. Continue straight ahead along Cowgate to the the lights at the junction of Pleasance / St Mary's St (Travelodge hotel on the left). Go straight ahead into Holyrood Road and park on the right in the 'NCP' multi-storey car park in St John's Hill. Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Arriving by car from the North:
Follow signs for the city centre from A90/Forth Road Bridge via Cramond and Barnton, approaching the city via Blackhall (bear right at the junction at the Kwik-Fit garage).
At the roundabout take the 1st exit onto Queensferry Road (A90).
Then turn left (one-way) onto Randolph Crescent then immediately turn left onto Great Stuart Street.
Turn right onto Ainslie Place and immediately turn right onto St Colme Street.
At the traffic signals continue forward (signposted Berwick upon Tweed A1). Continue forward onto York Place.
At the Picardy Place roundabout take the 2nd exit onto Leith Street (A900) signposted Galashiels A7, Jedburgh A68.
At East End turn right then immediately left onto North Bridge-A7.
At the traffic signals turn left onto the High Street. At the next traffic signals turn right onto St Mary's Street.
ETCV is a third of the way down on the right.

Arriving by car from the South:
From the A1, or South East, take the City Bypass, and exit the city centre at the Dalkeith junction.(From A68, after Dalkeith go across the bypass, not onto it).
Coming in on the Old Dalkeith Road, you will approach a roundabout at the Cameron Toll shopping centre (railway bridge over).
Take the third exit (under the bridge), effectively going straight ahead, into St. Leonards.
Stay on this road past the Commonwealth Pool and Scottish Widows former HQ (brown building) on your right until on the Pleasance you meet the four-way junction (lights) of Pleasance, St Mary's St (ahead), Cowgate (left) and Holyrood Road (right). Turn right into Holyrood Road and the Scot Park car park is just down the road on the right.
The Edinburgh Training and Conference Venue is half way up St Mary's Street on the right.

Disabled Access

Disabled access is available throughout the Edinburgh Training and Conference Venue. For specific queries please call us on 0131 538 8333

Nottingham

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Address

Nottingham
Village Hotel Club Nottingham
Brailsford Way, Chilwell

Nottinghamshire
NG9 6DL

Directions

Our Nottinghamtraining venue

Directions

Village Hotel Club Nottingham situated 5 minutes drive from Junction 25 of the M1, 13 Minutes drive from Nottingham City Centre.
It has a large free car park, WIFI throughout all areas and unlimited hot and cold refreshments served in the Hub Cafe along with a hot restaurant lunch.

Directions

By Road:
From Junction 25 of the M1 via Brian Clough Way
Take the A52 to Toton, continue on the B6003 take Swiney way to Brailsford way.
From Nottingham City
Head South on Carrington Street towards Queensbridge Road
Take A453 onto Queens Road
Take A6005 to Barton Lane for 6.7miles and then onto Brailsford Way

Directions

By Train:
Take East Midlands train from Nottingham Main Station to Attenborough Train Station Beeston. 11mins

Please call 0115 993 2350 if you have any queries regarding the location of the venue.

Booking your course

4 ways to take your courses

To book simply click the tick Book icon below next to your preferred date and choose how many delegates and then checkout using the shopping cart located in the top right hand corner of the page. Click the Location to view details on the location. Alternatively, add this course to your wish list

Managing Conflict upcoming dates:

01/11/2019
£460.00
05/11/2019
£460.00
10/12/2019
£460.00
09/01/2020
£460.00
14/01/2020
£460.00
19/02/2020
£460.00
28/02/2020
£460.00
19/03/2020
£460.00
19/05/2020
£460.00
21/05/2020
£460.00
view more dates and venues

Other training options:

Inhouse training
Up to 5 delegates:
£1100.00
Up to 10 delegates:
£1600.00
Additional over 10 per delegate:
£100.00
1-2-1 training £600.00 per session
U-Choose from £460.00 per delegate
(a minimum of 2 places to be booked)

Alternatively contact us to discuss your training needs

Call 01509 889632

Email us at info@ptp.co.uk

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.