PTP currently provide 100 scheduled training courses covering management training, sales training, customer care training, personal development training and finance & planning training in over 50 locations throughout the UK as well as in house at your premises, take a look for the course you need in the categories below:
PTP's finance and planning courses are designed specifically for the client and are very interactive and practical. As with the training company, our courses are never run as seminars and the average group sizes are kept to 10 or less. However, tailor-made courses for individual companies can be managed for larger groups, depending on the type of training required. All the training is focused on action planning for delegates to ensure immediate impact on return to the workplace. Our style is to operate interactive workshops with practical case studies and activities for individuals and groups.
Please find a selection of Customer Care Training courses including Excellent Customer Care - Incoming Calls, Outstanding Customer Service Skills and Dealing with Difficult People Our customer care training courses take place in our 7 major venues: London, Birmingham, Leicester, Bristol, Leeds, Manchester and Edinburgh. Additionally, we run customer care training courses in over 50 other UK locations including Aberdeen, Newcastle, Oxford and Exeter to mention just a few. We also deliver these courses in-house or on a 1-2-1 basis.
PTP's UK management training courses are designed specifically for the client and are very interactive and practical. Our courses run with a maximum of 10 delegates but the average class size is just 4 or 5 delegates. However, tailor-made courses for individual companies can be managed for larger groups, depending on the type of training required.
When organising your training with PTP you have 4 options
1) Public Courses
Every single PTP course runs as a public course in 7 UK cities (London, Edinburgh, Manchester, Leeds, Birmingham , Nottingham and Bristol). All venues are of exceptional quality and lunch and refreshments are provided FOC. So for example if you required training in London, we have a choice of over 80 management courses all with regular scheduled dates in our Gracechurch Street venue in the heart of the City of London. Click on the city names to view the exact locations and directions.
2) In-House Tailored Training
All PTP courses can be tailored top your exact needs and delivered in-house at your offices or we can organise a venue for you. As part of the fee, the trainer will call you in advance of the course and discuss your needs so that the course is tailored for you.
3) You Schedule a Public Course
We also offer a unique flexible service called U-Choose. Providing you book a minimum of 2 people on any of 100+ courses, you can choose the date on which you would like the course delivered (normally we would prefer 4 weeks notice but if you need it sooner, please let me know) and you can choose any of our 30+ training venues located throughout the UK. We will then promote the course and venue you have chosen and will guarantee that we will run the course even if we do not sell any additional places. Please note: To book a U-Choose course, you must pay the full course fee at the point of making the booking.
4) One-to-one Training
Finally, we also offer affordable 1-to-1 training service for any of our 200+ courses. A 1-to-1 training programme will include a telephone conference of up to 1 hour with the delegate before the on-site session (and optionally with their line manager), a 1/2 day on site coaching and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.
PTP's sales training courses, quite unlike average sales training companies, are designed specifically for the client and are very interactive and practical. As with the training company, our courses are never run as sales seminars and the average group sizes are kept to 10 or less. However, tailor-made sales training courses for individual companies can be managed for larger groups, depending on the type of training required. All the sales training offered for client companies is focused on action planning for delegates to ensure immediate impact on return to the workplace. Our style is to operate interactive business sales training workshops with practical case studies and activities for individuals and groups.
We offer all of courses in numerous options to suit you, we deliver them at many fixed venues and times as well as in-house, 1-2-1 and u-choose training options:
An experienced trainer giving a course of your choice, at your premises.
View the pre arranged courses available and where they are.
A course of your choice, at the venue of your choice, whenever you like!
The undivided attention of a top PTP trainer at your premises.
PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.
1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.
You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.
Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?
A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.
Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.
U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.