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How to communicate effectively with your colleagues

Effective communication is the key to success in a professional environment. It not only helps to establish healthy working relationships but can also have a positive impact on productivity and give everyone the chance to reach their potential. But it’s not just about other people – if you’re able to communicate effectively with your colleagues you’re likely to have a better day-to-day experience in the workplace and be able rise faster through the ranks too.

Focus on face-to-face conversations

It’s easy for misunderstandings to arise if you’re only communicating via email or messaging so make time for face-to-face interaction. This kind of communication also builds credibility and trust and will give you more opportunity to understand someone based on non-verbal cues, as well as what they’re actually saying. It’s particularly important in a situation where there is conflict or disagreement.

Give constructive feedback

Especially if you’re in a managerial role being able to give constructive feedback will be crucial to the progress of others. Criticism, blame and shaming don’t work in this context – use positive reinforcement and focus on solutions and next steps.

Be a good listener

If you’re only listening so that you can find a gap in the conversation to speak then you’re not communicating effectively. Listening is an art – when someone is speaking listen fully, turn your body towards them, don’t interrupt, don’t pick up your phone half way through. Ask questions and make sure you’ve completely understood what’s been said to you.

Understand the value of being concise

Complex, lengthy explanations and instructions can be confusing, frustrating and ineffective. Whether you’re communicating verbally or in writing, keep it concise and direct.

Learn how to build trust

It’s always much easier to ensure effective communication if the person you’re communicating with already trusts you. This is something you can build over time through consistent behaviour, acting with integrity and ensuring that your communications are always transparent, short and easy to understand.

Establish some affinity

Getting to know people in the workplace can make it easier to communicate more effectively. For example, spending time together outside work or discussing shared interests may create an affinity that encourages better interactions. It’s important to remember that there is a personal and professional line that shouldn’t be crossed as this may make the other person uncomfortable.

Be observant about communication preferences

Some people will respond quickly to an email but may take hours to respond to a text. Others will be more receptive to a message via social media. It’s often worth looking at the communication preferences your colleagues have and speaking to them via the channels that they prefer if you want to ensure your communication is effective.

Focus on relevance

Communication is at its most effective when you can identify straight away why it is relevant to the person you’re reaching out to. How does it fit with their wants and needs and what are the benefits of engaging and responding for them?

Effective communication is a crucial part of getting ahead in the workplace – without it, career progression can be tough.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.