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How can you implement great performance management techniques?

Performance management is about so much more than just individual reviews and assessments. It’s an ongoing process that involves identifying goals, tracing the steps to take towards those goals and monitoring the progress that is made. Rather than something that happens once, maybe twice, a year, performance management is an ongoing process of guiding employees in the direction of progress. Although essential, performance management is often not a skill that many managers have – but it’s something that every great manager needs to learn.

Performance management skills and techniques

The ability to use SMART goal setting

Guiding employees onward with SMART goals is a very useful technique for performance management. Those goals should be Specific, Measurable, Achievable, Relevant and Timely. They should integrate the overall values and vision of the business but also be broken down into achievable steps for the employee to follow.

A system of ongoing feedback

Giving constructive feedback can be essential to employee progress. However, so many organisations wait to provide this feedback at a single performance review. More effective is an approach by which feedback is given as soon as the event or experience that triggered it has happened. Finding ways to instantly feed back to employees will make it much easier to manage performance on an ongoing basis.

Balancing analysing the past with looking to the future

Performance reviews often get too bogged down by what an employee has already done. Whether these are achievements or moments that left room for improvement, it’s never particularly constructive to dwell on them for too long. It’s essential to be able to balance this assessment with a forward-looking approach to achieve great performance management.

Reflections on the past are always best positioned in the context of what could be done better in the future. Identify obstacles, issues, slow progress, as well as wider situations that may be affecting the team and then look for solutions, as opposed to getting stuck in too much analysis of historical events.

Keep it simple

It often seems that the less frequent a performance review is, the more complex it tends to be. Steer clear of extensive questionnaires, lists or forms to fill in and instead have regular face-to-face performance management sessions that require little or no preparation.

These meetings can highlight issues, deal with areas where the employee needs help, identify achievements that can be built on and shift priorities appropriately. Most importantly of all, these regular management meetings ensure that communication is positive and frequent.

Give the process credit

Perhaps the most important part of performance management is gaining an understanding of just how important it really is. Managers who are doing it simply to tick the right box are unlikely to see – or reap – the full potential of successful performance management. It’s crucial to get behind the process and the vision to see real results.

Our Performance Management course gives managers practical ways to help employees set and achieve realistic objectives. It’s ideal for those who are looking to improve performance management techniques.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.