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5 personal skills that every successful administrator needs

Administrators are the unseen heroes of almost every business. They not only keep the wheels of the business ticking over but have the knowledge and insight to suggest innovative change within an organisation. With the right combination of experience, ability and personal skills, an administrator can become crucial to the future success of the business.

5 key person skills administrators need to have

Strong communication

The ability to clearly communicate, both in writing and verbally, is essential for an administrator. You might be the first person clients or customers come into contact with, as well as the reference individual for all the teams internally. Given the range and diversity of people you’re likely to have to deal with it’s essential to be able to clearly and concisely communicate with each one, whether you’re explaining or persuading.

Able to handle the pressure

As an administrator you will often find yourself in challenging situations, whether you are stretching the limits of your skill set or dealing with individual demands. Being able to handle any pressured situation with composure and calm is an important skill for an administrator. You’ll need to be able to assess the situation and make decisions on your feet in order to find the right solutions.

Embracing the new

Being an effective administrator requires a desire to get into the latest technology and systems so that you are primed to identify the best option for the business. Knowledge of key systems, such as Microsoft Word, Outlook and Excel is a basic requirement and a breadth of understanding when it comes to everything from payroll through to PowerPoint will also be incredibly useful. The most valued administrators are often those who are always testing out new ideas and willing to learn new systems and processes so as to be of benefit to the business. For example, an administrator with a sound understanding of social media who is able to kick start this channel for an employer – and explore its potential for the business – will be a huge advantage.

A cost effective mindset

Every business is always keen to make cost savings. An administrator with a natural eye for opportunities to reduce costs and introduce efficiencies will be a huge asset to any organisation. The person in an administrator role is often privy to a wide range of information and insights that others in the organisation may not have. As a result they are often perfectly placed to be able to suggest cost cutting solutions that could prove to be invaluable to the business.

Always having one ear to the ground

Being an industry insider is a crucial skill for an administrator, both when it comes to understanding the language of the sector and the systems and technology that support and drive it. Being in touch with industry trends and able to identify those that might be beneficial to the business is also a great skill to have.

Our Effective Administrator course is designed to help nurture all the key skills that are likely to be most useful to an administrator in developing a long and fruitful career. Get in touch today to find out more.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.