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How to compose yourself with emotional intelligence in the workplace?

The way that we handle ourselves in a work environment – and how we relate to others – is more relevant now than it has ever been. While skills, experience and aptitude are still key, the qualities of emotional intelligence, such as motivation and how well we manage our own feelings, are just as likely to be assessed. The World Economic Forum ranked Emotional Intelligence (EQ) as sixth among the Top 10 skills employees need to thrive in the future workplace. But how do you nurture EQ to compose yourself at work and how might it impact on your career?

Defining Emotional Intelligence

EQ is the ability to recognise, manage and understand feelings and emotions. It could take a range of different forms, including being able to control impulses and moods, to recognise emotions and to feel the empathy required to understand why others do what they do. Multiple surveys have shown that EQ is increasingly something that hiring managers look for. It also has a big part to play in whether employees are promoted or not. Plus, EQ has been linked to performance – 90% of top performers also demonstrate high EQ.

EQ in the workplace

The impact on motivation

A high EQ means that someone has the ability to self-regulate, to understand their own emotions, as well as those of others, such as competitors. This can have a significant impact on motivation, helping to reduce time wasting and making it easier to set clearer, more achievable goals that you actually accomplish.

Team EQ

Just like an individual, a team can also develop its own EQ. Nurturing EQ at a team level means building up a high degree of trust, group identity and team efficiency. It relies on establishing benchmarks of EQ at every level of interaction within the team. Those teams that demonstrate the most achievement and efficiency are often those where EQ levels are high.

Positive Mental Attitude

No matter what the circumstances, it seems that those with higher EQ are better able to handle life and to develop a positive mental outlook that makes them more composed at work.

Communication and understanding others

High EQ brings empathy and the ability to understand others in the workplace, their wants, needs and motivation. It enables you to identify another person’s point of view and to get more insight into how they behave. People with high EQ also find it much easier to communicate, which is a key foundation for being a positive, proactive and composed member of the workplace.

Handling stress

EQ may also have an influence when it comes to the impact of work stress. Stress can affect many areas of our lives, from sleeping to the choices we make when it comes to exercise and food. Even in a high pressured situation, strong EQ makes it simpler to choose options that will contribute towards more effective handling of stress.

Our Working With Emotional Intelligence course is designed to help you understand and nurture EQ in the workplace so that you can integrate it into your everyday experience.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.