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What role does Emotional Intelligence play in the workplace?

We’ve all heard of different areas of training, from managerial training to personal development training… but something that is less frequently discussed is the need for emotional intelligence training. Emotional intelligence involves monitoring personal emotions as well as the emotions of others, being able to differentiate between these different emotions, and utilising this information to guide thinking and behaviour. In the workplace, this can lead to many benefits:

Develops communication skills

Communication depends on a number of factors, including natural talent and experience and personality type. Emotional intelligence is however something that can be developed to improve your communication skills within the workplace, helping you to relate better to those around you and in your team, as well as improving customer relations.

Makes collaboration easier

All of us will find that we have some people who we naturally work well with and others that we find more difficult. Undertaking emotional intelligence training can make it easier to collaborate professionally with others by presenting yourself in a friendly way that helps to build rapport. Emotional intelligence teaches us to tailor our approach to different personality types by being sensitive to their emotions and more. In this way, emotional intelligence promotes teamwork and increased productivity as working efficiency improves.

Self-awareness encourages leadership

Emotional intelligence can also develop self-awareness that highlights strengths and weaknesses and how you can improve. This is something that allows each employee to develop personally within their role, but also is a characteristic of those who could be strong in more leadership positions within the company. Identifying these people can help to improve the overall balance within the team and help individuals to utilise their own skills.

Understanding key motivators

Another thing that emotional intelligence can help with is understanding key motivators for your team. If you’re managing a team, undertaking emotional intelligence training could really help you to work out what motivates your different team members, and collectively as a team. Determining their needs, goals and providing them with what they need could boost morale as well as productivity.
For more information about Emotional Intelligence training and how it could benefit yourself or your team, give PTP a call today on 01509 889 632.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.