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Archive: Nov 2013

  1. Assertiveness Skills Training deemed ‘Terrific’ and ‘Excellent’

    Assertiveness Skills TrainingPTP’s training course, Assertiveness & Building Personal Confidence Building course recently ran in London and was attended by Nigel Chisman of Cummins and Katie Hall of The International Trade Centre Geneva.

    They both gave tremendous feedback on this assertiveness skills training course.

    Nigel commented, ‘Terrific assertiveness skills course tailored accurately for my needs.’

    and Katie said,

    ‘ Trainer excellent. Thoroughly enjoyed this assertiveness skills training course.’

    Assertiveness skills training has become one of PTP’s most popular course in recent years and is now a top priority for many HR and Training Managers.

    This assertiveness skills course helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.

    Training Benefits from this Assertiveness Course:

    • Develop confidence in the use of assertiveness skills
    • Understand different behaviour patterns and the reasons they arise
    • Understand the need for negotiation and persuasion in the workplace
    • Practice assertiveness skills and develop an action plan

    More praise for PTP’s Assertiveness Training course:

    Excellent training – very useful. – Ruth Foster, Berrymans Lace Mawer Great course, focus on specific needs! – Vicki McAllister, Amino Communications

    Angie presented the course extremely well and was able to relate the content to my roles. – Gemma Leary, PHS Datashred

    Suzanne was a lovely trainer with loads of personality, interacted well with group and made the day personal. – Anne Hinson, Siemens Healthcare

    Excellent course and tutor. – James Evans, Brother International Europe Great course and fantastic teacher.

    I really got a lot out of todays session. I would highly recommend Suzanne to my company for further training. – Anna Dixon, McCann Erickson

    Course was excellent. Tracey was fantastic as a trainer. – Kelly Small, Brewin Dolphin

    With monthly courses running in London and bi-monthly courses running in Edinburgh, Leeds, Manchester, Bristol, Birmingham and Nottingham, PTP hopes there will be the right date and venue for those potential assertiveness skills candidates in the UK.

    PTP have had many years of success and had the pleasure to work with many companies to help them achieve their goals with the likes of Tech Tube to achieve more sales on plastic extrusions.

    Please click on city names for venue addresses and directions and click here for more details on PTP’s assertiveness skills training course.

  2. Oh Brother! Managing Appraisals Training ‘Very Positive Experience’

    PTP recently delivered it’s Managing Appraisals training course to Brother UK.

    After the course Julie Bradshaw of Brother commented, ‘Positive experience and enjoyed the role play at the end.’ and Sharon Hayes concurred stating, ‘Very positive experience.’

    Mike Copley from Brother UK commented further on attending this Managing Appraisals  training course saying, ‘Really enjoyed the relaxed, comfortable manner in which the trainer delivered the managing appraisals training course. The day went very quickly and I felt this helped engage and take in the information.

    Benefits of  PTP’s Managing Appraisals Training Course:

      • A greater confidence in handling appraisals
      • An understanding of the purpose and benefits of appraisals
      • The development of practical skills in successful appraisal handling
      • The ability to structure an appraisal process and the interview
      • The ability to deal with behavioural issues
      • The development of a workable action plan for implementation back in the office

      Action Plans from PTP’s Managing Appraisals training course:

      We always ensure delegates complete action plans during and at the end of their training courses and it was interesting to note the actions written down by delegates on their performance management appraisal course. One of the main points to come out was the use of positive questioning techniques and a big reminder to prepare these questions thoroughly.

      This performance management appraisal course is one of our most popular management training courses and runs across the UK in London, Edinburgh, Leeds, Manchester, Bristol, Birmingham and Nottingham.

      Half day version of Performance Management

      We have just launched a 1/2 day version entitled Performance Management in a Nutshell which gives the busy manager time to get their performance management training completed in the morning and get back to work in the afternoon.

      More great feedback:

       Excellent course, very well presented.
      – Stuart Kenyon, Rocksavage Power Station
      It was carried out in such a way that I could not see how it could be improved. Very good course.
      – Darryl Cooper, Rocksavage Power Company Ltd
      Really enjoyed and benefited from the course.
      – Neil Hewitt, Intergen
      Excellent course which will allow me to deliver a more professional appraisal to the technicians.
      – Simon Chatwood, Rocksavage Power Company.
      Great course!!!
      – Robert Daka, Intergen
      Excellent course.
      – Steve Sault, Intergen

    To view full details and forthcoming dates of our 1-day Managing Appraisals training course please click here.

  3. Telephone Sales Training Gets Results on the Day

    PTP’s 1/2 day telephone sales training course How to be Great at Telephone Cold Calling resulted in Nick Howells of STS getting interest in the very competitive IT market during the training session!

    ‘This 1/2 day telephone sales training course in cold calling has given me a clear way of how to best make cold calls. The demonstration by the trainer was invaluable and also the trainer listening to me make the calls was extremely helpful. In just over an hour of calling between us, we managed to get 4 good leads.

    The methodology taught is simple, ethical and very logical meaning that I am now far more efficient at undertaking this task. I would highly recommend this course to anyone new to cold calling on the telephone or those more experienced like myself wishing to improve their techniques.’

    Marc Holland, PTP’s MD, commented, ‘The idea of this sales training course is to show very quickly the best way to make cold telephone calls and get through to the right person in a professional and efficient way. Once thorugh to the decision-maker, delegates are then taught the best way to qualify the prospect and establish whether their is interest in their service or product. This is then all brought to life when the trainer makes the call on behalf of the delegate so that the theory becomes reality. This really is Practical Training for Professionals!’

    Benefits of attending this telephone sales training course How to be Great at Telephone Cold Calling

      • Greater confidence in making cold calls on the telephone
      • Effective Techniques for telephone prospecting and telephone sales
      • Development of an individual style
      • The ability to make direct contact with the decision-maker
      • Genuine leads generated on the course

      This telephone sales training course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also improve their listening skills to maximise their chances of generating new business leads.


      Update email from Nick Howells 21/11 re Telephone Sales Training Course

      I had a crack at putting into practice the methodology this afternoon on the rest of the local Enderby data we went into yesterday. Based on around 45 mins dedicated calling I identified the correct contact, had a conversation, booked a meeting for Monday afternoon, and unearthed a live Internet provision project, thus a hot lead, at one local firm, this was from the 3rd call made.

      Much appreciated for the methodology, discipline and focus the training gave me yesterday.




  4. Half Price Sales Training from PTP

    PTP has specially selected some sales training public courses to be run at 50% off. These specially selected dates for customer care training and sales training take place in our excellent training venues based in Manchester, Nottingham, Birmingham, Leeds and Bristol. Normally these training courses would cost £450 + vat per day per delegate but you can snap them up for just £225!

    They are:

    Advanced Closing Skills in Nottingham on 12th March

    Advanced Telephone Prospecting in Birmingham on 6th January and in Nottingham on 26th March

    Closing the Sale & Dealing with Objections in Nottingham on 12th December, Leeds 23rd January and Birmingham 27th January

    Generating New Business By Telephone  in Nottingham on 11th December, Bristol 4th February and Manchester 11th March

    Key Selling Skills in Birmingham on 14th January

    The Client Meeting – Face to Face Selling in Nottingham on 8th January and Manchester on 24th January

    What delegates have said about PTP’s sales training courses:

    It was an excellent course and has improved my motivation to sell. I’m now keen to give what has been discussed a go with much more confidence.
    – Hannah Elms, 4Cast

    Very good session. Will definitely assist/improve my selling techniques.
    – Seema Patel, Affinity Sutton

    Great course with lots of practical tips to take back to the office – stretching beyond just sales.
    – Ruth Gibbons, British Banking Association



  5. Influencing Skills Proves to be Very Influential

    Last week, PTP ran its 1-day course Influencing Skills at its London Gracechurch Street venue. The feedback was excellent.

    Teresa Smith from Standard Bank plc commented on the Influencing course, ‘Excellent course excellent delivery!’


    Laurent Janot from Mediplus Ltd stated after attending the same Influencing Skills training session, ‘Very good day. Enjoyed the small group and high level of interaction.’

    PTP’s Influencing Skills Course – The Benefits:

    •     An understanding of the importance of communication skills and attitude
    •     An understanding of behaviours and the impact on outcome
    •     Concentration on the true objective
    •     Application of theory to practice

    Marc Holland, MD of PTP commented ‘We are delighted that delegates got so much from this influencing skills training course. We schedule regular dates in our main UK venues: Edinburgh, Leeds, Manchester, Birmingham, Nottingham, Bristol and London. As another option, PTP runs Maximising Performance By Influencing & Persuading which has also proved to be a highly popular course.’

  6. Telephone Training with PTP is Sweet

    Philip Baggard of Tate & Lyle Sugars recently attended our Dealing with Incoming Calls Positively, a 1-day training course in telephone handling skills.

    Philip got a lot out of his attendance of this telephone training course. He commented on his feedback form,

    ‘Excellent suggestions and advice to focus on areas of improvement. Excellent presentation and very good logical advice – Thank-you.’

    The benefits of attending this telephone training course

    • To increase confidence in taking all incoming calls
    • Understand the importance of customer care in a sales environment
    • How to handle complaints in a positive way

    Marc Holland, MD of PTP commented ‘We are delighted that Phillip got so much from this telephone training course. This course has been running successfully for many year and along side our Generating New Business By Telephone and Call Centre – Achieving Excellence is among our most popular telephone training courses. We have now introduce some shorter half day telephone courses which take place in our main UK venues, Edinburgh, Leeds, Manchester, Birmingham, Nottingham, Bristol and London. They are: How to be Great at Cold Calling and Masterclass in Handling Incoming Calls. This now means that our customers can get the telephone training they require without taking up a full working day.’

  7. Management Training & Sales Training Enquiries at Record Levels

    CIPD Manchester - PTP Sales Training & Management Training StandPTP had a prime stand at last weeks Manchester CIPD Exhibition and having exhibited for the last 10 years we are delighted to announce a record number of sales training & management training enquiries. Marc Holland MD of PTP commented

    “We were amazed and delighted at the level of interest in our sales, management, customer care and personal development training courses. The buzz at the exhibition was palpable and we expect a high level of orders in the coming months, for our training courses. We have already re-booked this event for next year.”

    Management Training Courses from PTP

    There was considerable interest in the following training courses:

    This shows that a lot of people are entering management & sales for the first time and PTP can help them up-skill with our huge range of sales training & management training.

  8. Sales Training Offer in Birmingham

    We are delighted to announce our very popular 1-day Successful Sales Presentation course running in Birmingham on 26th November has a 25% discount. Click here to view full course details.

  9. Project Management Training Offers in London from PTP

    PTP have the following project management training courses on special offer:

    Practical Project Management 2 days in London on 28th & 29th November 2013 now with 25% discount click here for more details

    Managing People on Projects in London on 28th January 2014 now with 20%  discount click here for more details

  10. Managing the Training Function – Excellent reviews

    PTP recently ran a 1-day programme in Managing the Training Function. Rachel Aitken form Northern Lighthouse Board commented on her feedback form – ‘Excellent course and venue’. The course covers all aspects of organisational training including training needs analysis. Click here to view full course details.

In-House Training with PTP

PTP stands for Practical Training for Professionals and our aim is to make our training as practical as possible so delegates can return to the workplace with skills they can implement immediately. PTP now delivers training to over 40% of the FTSE 100.

What you get for your money

What is 1-to-1 training?

1-to-1 training can be based on any of the 100 plus courses that PTP provides, it includes an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site one to one training session at your premises with one of PTP's expert trainers and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

You have the option of a line manager being involved in both telephone conferences, the second telephone conference which can be for feedback and action planning is generally scheduled during the on-site visit.

Who does 1-to-1 training suit?

Individuals taking on a new challenge or responsibilities. Professionals who want a trusted "sounding board" and thinking partner. Executives or managers who want to enhance their leadership effectiveness to achieve organizational and career success. Executives and professionals wanting to compete successfully but still retain balance in their life. Individuals who want to understand their blind spots so that they don't stand in their own way on their path to success. Executives and Professionals who want to improve their interpersonal skills so as to be more effective with bosses, peers, subordinates, or people in general. How much does 1-to-1 training cost?

A 1-to-1 training session costs from as little as £400 + VAT and will include an initial telephone conference of up to 1 hour, a 1/2 day (3.5 hours) on-site training at your premises and then a further telephone conference call of up to an hour within 2 weeks of the on-site visit.

What is U-Choose?

Choose from any of the 150 plus courses that PTP provides, and choose from 1 of our 50 plus UK wide training venues. You must book for 2 or more delegates and at least 4 weeks in advance, but that’s it, the course you want where you want it. The reason we ask for a minimum of 4 weeks notice is to enable us to market the course you have scheduled to other companies and organisations. However, if we fail to sell any additional places we guarantee to run the course just for you.

How much does U-Choose Training cost?

U-choose costs the same as our normal open courses i.e. the normal delegate rate. This includes lunch and refreshments throughout the day, framed certification and comprehensive training notes. A U-Choose booking can only be confirmed once we receive payment which can be made via credit/debit card, BACS or cheque. Payment is due at least 4 weeks before the date you request. Please note to be eligible for U-Choose you must book a minimum of 2 delegates on the same course & date.