08:00 - 08:30 Pairs Allocated Areas and Objectives/Targets Agreed (To take place at a suitable cafŽ.)
08:30 - 09:00 Role Plays
09:00 - 09:30 Pairs to Plan Their Activities
09:30 - 12:00 Cold Calling (Trainer to accompany delegates and debrief after each visit.)
12:00 - 13:00 Morning Debrief (Delegates to share experiences and look for strategies for improvement.)
13:00 - 13:30 Lunch
13:30 - 13:45 Target Setting (Based on the morning's results each pair is set minimum targets, to achieve in the afternoon.)
13:45 - 15:45 Cold Calling (Trainer to accompany delegates and debrief after each visit.)
15:45 - 16:30 Afternoon Debrief (Prize awarded to top achievers and key learning points recorded)
16:30 - 16:45 Summary & Action Plans Agreed
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