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Confidence in Making Face to Face Cold Calls

Training Description

This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few calls and then as quickly as possible hand over to delegates.

The Course Suits

Anyone in b2b sales that needs to increase their confidence in visiting businesses where they have had no previous contact.

Training Benefits

  • Knowledge in the best ways to plan a cold calling strategy
  • Confidence to Make Cold Calls
  • Experience of making cold calls with feedback for further improvement

Course Timetable

08:00 - 08:30 Pairs Allocated Areas and Objectives/Targets Agreed (To take place at a suitable cafŽ.)

08:30 - 09:00 Role Plays

09:00 - 09:30 Pairs to Plan Their Activities

09:30 - 12:00 Cold Calling (Trainer to accompany delegates and debrief after each visit.)

12:00 - 13:00 Morning Debrief (Delegates to share experiences and look for strategies for improvement.)

13:00 - 13:30 Lunch

13:30 - 13:45 Target Setting (Based on the morning's results each pair is set minimum targets, to achieve in the afternoon.)

13:45 - 15:45 Cold Calling (Trainer to accompany delegates and debrief after each visit.)

15:45 - 16:30 Afternoon Debrief (Prize awarded to top achievers and key learning points recorded)

16:30 - 16:45 Summary & Action Plans Agreed


© PTP/301a

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