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Marketing Services

What can PTP do for your company

Our Range of Services Includes:

  • Telemarketing
  • Direct Mail Follow-up
  • Mailshot Design & Implementation
  • Database Cleansing
  • Mystery Shopping

More information on our main services:

Telemarketing: PTP specialises in the provision of quality prospecting, providing accurate information and ensuring that no potential clients are forced into accepting appointments or brochures unless they are genuinely interested.

As we provide our service at a flat daily rate, you can be confident that our operators have obtained the information free of any external pressure. It is not in their interest to produce results that flatter efforts made on behalf of our clients. As they do not expect payment by results, by appointments generated, or on a commission basis, you can be sure that the information is accurate and trustworthy.

Set up fees start from £500 and includes the construction of your own Microsoft Access database and development of scripts. Daily rates start from as little as £250 + VAT depending on your requirements. This includes the generation of contact names & numbers within the sectors you specify, a guaranteed minimum of 100 call attempts, a full written report and all call charges.

In order to undertake a telemarketing campaign that would be most effective for your company, careful consideration would need to be given to both the business sectors targeted and the number of employees within each company. PTP would be glad to arrange a meeting to discuss the planning and implementation of such a campaign. Please call 0800 975 5787 to arrange this.

Database Cleansing: PTP can provide an invaluable resource for companies wishing to ensure that their database records are correct and up to date. We have become firmly established as experts in this field and can tailor our services to your own requirements providing accurate details for addresses, phone & fax numbers, contact names and market information. Rates for database cleansing are variable, depending on the amount of information that needs to be gathered. Please call 0800 975 5787 for a consultation.

Mystery Shopping: PTP can provide a mystery shopping service for a variety of sectors giving you and your clients an illuminating view of customer care standards for both your own staff and the staff of your competitors. As an outside agency, PTP can be impartial & independent - free of all presumptions and prejudice. However, our roots within sales training provides us with an invaluable outlook into the effectiveness of your company's handling of sales and customer care calls and follow up procedures.

PTP will be able to assess your staff both individually or as a team, confirming details such as uniformity of response, knowledge of guidelines and procedures and their effectiveness as the first point of contact that the majority of your clients will have with your company.

Calls to your competitors can be used to compare their methods with those employed by your company. You will be able to identify points of both weakness and strength for exploitation by yourselves in future call handling practices.

All Mystery Shop calls are recorded and the tapes will provide you with unrefutable evidence of the event and these tapes can become an invaluable resource in future staff training for your company. Call 0800 975 5787 for a free consultation.

Customer Surveys: PTP has provided a wide variety of telephone customer surveys. We work closely with our clients to formulate questions that are both succinct and efficient at obtaining the most critical information.

Our philosophy: All PTP personnel undergo an intensive induction programme delivered by our parent company PTP (Practical Training for Professionals.) Our total belief in continuous staff training and development ensures a culture of excellence.

This working environment means we can guarantee customer satisfaction. Our pledge:

"If you are not happy with a particular day's marketing we undertake, you do not pay for that day."

Unusual? Yes, this an industry FIRST because it means that our service is totally risk free. We hope that you will implement a pilot day as soon as possible.

What else can you expect from PTP?

  • Detailed Report - faxed or e-mailed at the end of each day, plus a hard copy posted.
  • Urgent Leads phoned through immediately.
  • Itemised billing - verifying all work carried out.
  • Databases supplied on request
  • Confidentiality totally guaranteed
  • Flexibility - we will work to meet your demands and deadlines.
  • Expert training services

The team

PTP Marketing (Midlands) Ltd. was founded in early 1998 and PTP Marketing (London) Ltd. was established in 1999. Our Leicester operation is run by Simon Cox, who had already been managing several marketing projects previously for PTP Training & Marketing Ltd. The London operation is managed by Sandy Bell, who had previously been involved with PTP for many years as a freelance project manager before opening the London office dedicated to marketing work.

Please call us on 0800 975 5787 to discuss your marketing needs as soon as possible, or fill in our feedback form to give us more information by clicking here