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courses in Management Training:
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13-01-2009
20-01-2009
22-01-2009
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- Essential Management Skills (2 Days)
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- Train the Trainer (2 day course)
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- Body Language - The Hidden Secret of Communicating Successfully
- Brand Building with the Public
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- Customer Care
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- Customer Satisfaction as a Selling Tool
- Dealing with Difficult People
- Dealing with Incoming Calls Positively
- Enhancing the Visitors Experience
- Excellent Customer Care - Incoming Calls
- How to say 'No' and retain Customer Satisfaction
- Introduction to Account Management
- Outstanding Customer Service Skills
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- Relationship Marketing
- Through the Customers' Eyes
- Finance and Planning Training
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- Business Skills for Administrators
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- Interpreting Financial Statements
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- Cutting Costs and Waste in Your Office
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- Personal Effectiveness
- Personal Organisation Skills for Secretaries & PAs
- Preparing Yourself for Interview
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- Self-Discipline and Emotional Control in the Workplace
- Speed Reading & Information Management
- The Green Worker
- Work-Life Balance
- Write to the Top! - Professional Report Writing
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- Advanced Closing Skills
- Body Language - The Hidden Secret of Communicating Successfully
- Closing The Sale & Dealing With Objections
- Confidence in Making Face to Face Cold Calls
- Networking for Success
- Successful Sales Presentations
- The Client Meeting - Face to Face Selling
- Winning More Business in the Final Meeting (2 day course)
- General Sales Skills
- Advanced Closing Skills
- Advanced Listening Skills
- Advanced Sales Strategies
- Advanced Selling Skills (2 day course)
- Closing The Sale & Dealing With Objections
- Consultative Selling
- Customer Satisfaction as a Selling Tool
- Developing Major Accounts
- How to Learn Anything Quicker
- Introduction to Account Management
- Introduction to NLP
- Key Selling Skills
- Managing Major Accounts (2 day course)
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- Successful Sales Presentations
- The Art of Retail Selling
- Through the Customers' Eyes
- Marketing Skills
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- Negotiation, Objection Handling and Closing Skills
- Presentation Skills
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- Advanced Telephone Prospecting
- Closing Incoming Calls Effectively
- Gaining Commitment on the Telephone
- Generating New Business by Telephone
- Maximising Appointments on the Telephone
- Outgoing Calls - Maximising Effectiveness
- Telephone Techniques - Incoming & Outgoing Calls
- Winning More Business on the Telephone
- Face to Face Selling Skills
- Management Training
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