Description:

Sometimes counselling may be part of a formal process, as in the case of performance appraisal. But usually, counselling can happen on a day-to-day informal basis. In either case, the key to productive counselling is that the other person should take responsibility for the problem.

This 12 minute DVD uses two real-life scenarios to illustrate how to conduct productive counselling  using two different but complementary methods of counselling - the question style and the advice style.

Duration: 12 minutes

Price:

Now only £99.00 was £125.00