Description:

How to build and develop a successful team by motivating, empowering and leading people. Based on in-depth experience of developing people and initiating change within many organisations, Mark Thomas provides a shrewd, practical guide to mastering the essential techniques of people management.

What is this book about?

In a time of rapid change and intense competition the greatest resource for any business is its people. This book explains how to build and develop a successful team by motivating, empowering and leading people. Based on in-depth experience of developing people and initiating change within many organisations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.

Contents overview

1 What is management?

2 Mastering yourself

3 Mastering performance management

4 Mastering face-to-face communications

5 Mastering role reviews and coaching techniques

6 Mastering poor performers

7 Mastering team management

8 Mastering time management

9 Mastering meetings

10 Mastering the skills of assertion

11 Summary checklists

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Price:

Now only £14.99 was £16.99