Description:

"The value of this book is that it makes a worthwhile attempt to help the first-time manager. Combining training material with a storyline involving real people makes it a lot more digestible than a textbook." People Management "There are books on managing people by the truckload, but little specifically for the first time manager... The whole range of management knowledge, theory and practice is contained in this easily absorbed text." Business Executive.

Absolutely everybody in all types of organisation and business, professional, governmental, academic and has to make the critical leap to managing people for the first time. There are countless books on managing people but very little written from the perspective of the novice, someone faced with the daunting task of changing from following instructions to giving them.

First published by Pitman, the book instantly caught on and was widely adopted in businesses and in particular the public sector.

It has now been fully updated and revised to reflect recent changes in theory and practice.

Contents

Chapter 1: Setting the scene

Chapter 2: Learning to learn

Chapter 3: Communication

Chapter 4: Negotiation and working with conflict

Chapter 5: Presentation

Chapter 6: Stress management

Chapter 7: Time management

Chapter 8: Recruitment and selection

Chapter 9: Developing people

Chapter 10: Performance appraisal

Chapter 11: Motivation

Chapter 12: Delegation

Chapter 13: Team building

Chapter 14: Leadership

The Author

Julie Lewthwaite is a highly experienced trainer and writer with a wealth of experience in training managers in industry and the public sector. She is the author of Everything You Need for an NVQ in Management.

Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.

 

Price:

Now only £11.99 was £12.99