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Managing Appraisals
Managing Appraisals
Training Description
The course is aimed at managers at any level. The objective is to help these managers effectively appraise the performance of their staff and then implement follow-up actions.The Course Suits
Managers who want to improve their appraisal skills.Training Benefits
- Greater confidence to handle appraisals
- Understanding of the purpose and benefits of appraisals
- Practical skills in successful appraisal handling
- A workable action plan for implementation back in the office
Course Timetable
09:30 Coffee & Course Objectives
10:00 - 10:45 Purpose of Appraisals (The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.)
10:45 - 11:15 Benefits of Appraisals (Benefits to the organisation, the team, the MANAGER and the INDIVIDUAL)
11:15 - 11:30 Coffee break
11:30 - 12:30 Appraisal Role Plays (The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments)
12:30 - 13:30 Lunch Break
13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan)
14:15 - 15:45 Appraisal Role plays (coffee at 15:15) (Building techniques; the staff development plans; revising objectives)
15:45 - 16:30 Understanding the Overall Process: Action Planning (Putting the process and activities together; where do my priorities lie, where from here)
16:30 Summary & Action Plans Agreed
© PTP/325
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