09:30 - 10:00 Coffee & Course Objectives
09:45 - 10:00 Background of NLP (Where it started, who started it and why)
10:00 - 10:45 Presuppositions of NLP (The excellence beliefs upon which it is based and how to adopt them)
10:45 - 11:15 The NLP Model of Communication and Personality (What makes everyone different and unique, and how to build a bridge across into their unique 'model of the world')
11:15 - 12:00 Rapport (What is it and how the 3 components of communication can be utilised to build rapport rapidly and effectively, face to face, over the telephone and in writing)
12:00 - 12:45 VHF Channels of Communication (How to tune into someone else's wavelength and what eye movements really mean)
12:45 - 13:00 The Unstoppable Combination (What is it and how does it take the 'hit and miss' out of goal achievement?)
13:00 - 14:00 Lunch
14:00 - 14:45 Unstoppable Combination 1st element - Values (What are values and how to elicit them)
14:45 - 15:15 2nd element - Beliefs (Recognising limiting beliefs and replacing them with new, empowering ones)
15:15 - 15:45 3rd element - Goals (Using the Well Formed Outcome questionnaire to set goals)
15:45 - 16:15 State Control (How to access inner resources such as confidence just by pressing a thumb and finger together)
16:30 - 16:45 Summary & Action Plans Agreed
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