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Working Globally Inter-Cultural Communications
Working Globally Inter-Cultural Communications
Training Description
Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants reduce the likelihood of these negatives happening by showing how to become more aware of other cultures' perceptions and behavioural norms" in order to create rapport quicklyThe Course Suits
Anyone who works in multi-cultural teams or deals with suppliers, customers or company colleagues based outside the UK .Training Benefits
Communicate better and interact flexibly. The emphasis is on communicating throughout Europe and the USA although some cultures from across the world will also be looked at. "Course Timetable
09:30 – 10:00 IntroductionClarifying Objectives for the Day
What is Culture?
10:00 – 10:45 Understanding the 3 Types of Cultures: Multi-active, Linear-active, Reactive
10:45 – 11:00 Coffee Break
11:00 – 12:30 Exploring the 3 Cultural Communication Styles: Data-orientated, Dialogue-orientated, Listening
12:30 – 13:30 Lunch
13:30 – 14:00 Establishing Rapport and Building Effective Communication
14:00 – 15:30 Identifying Business Practices in:
Leadership, Motivation, Teamwork, Meetings
15:30 – 15:45 Coffee Break
15:45 – 16:15 Outlining Hofstede’s 5 Cultural Dimensions
16:15 – 16:30 Action Planning
Summary
© PTP/205a
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Description:
This book provides a framework for understanding any culture in the world, offering strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence.
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.
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