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Winning More Business on the Telephone
Winning More Business on the Telephone
Training Description
This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries to increase their conversion rates.
This Winning More Business on the Telephone course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
Delegates who attended this Winning More Business on the Telephone course said:
I thought it was brilliant! - Sharon Lurie, Capco (UK) Ltd
Course tailored to my needs - ideal for what was needed. - Laura Prosser, Preact Ltd
Fantastic Drummond delivered one of the most interactive and enjoyable courses I have attended. - Paul Richards, Buildstore
Very good course. Was good being just three of us as there was more individual work. - Ashley Lehane, Hellermann Tyton Ltd
Excellent course, well structured informative & successful. Also very enjoyable. - Gail Adams, Hill-Rom
Course leader has a wealth of experience and it was a pleasure to listen leanr and particpate. - Yvonne Browne, Hill-Rom
Was excellent - will recommend. Huige help. - Phillipa Jones, World Challenge Expeditions
Excellent course - have come away with more than I expected. - Mark Clyme. Palletforce plc
The Course Suits
Any person involved in making/receiving calls to/from prospects and wishing to maximise the chances of winning business whilst building long lasting business relationships.
Training Benefits
- Greater confidence in making outgoing calls professionally
- The ability to overcome objections effectively
- Further development of an individual style
- Better follow-up call techniques
- Delegates will return to the workplace with genuine leads developed during the course
Course Timetable
09:30 - 09:45 Coffee & Course Objectives
09:45 - 10:15 Telephone Prospecting
10:15 - 11:00 Task 1: Follow Up Calls (What do you really want to achieve with these calls?)
11:00 - 11:15 Starting the Follow-Up Call (Ensuring information sent has been received and questions to establish degree of interest)
11:15 - 11:30 Coffee break
11:30 - 11:45 Using A Prospect System (Following up enquiries effectively)
11:45 - 13:00 Participants to Make Outgoing Calls (One to one supervision and advice)
13:00 - 14:00 Lunch
14:00 - 14:30 Negotiating & Closing Skills On The Telephone
14:30 - 15:30 Improving Qualification (When to use open and closed questions)
15:30 - 16:30 Participants to make outgoing calls (One to one supervision and advice)
16:30 - 16:45 Summary & Action Plans Agreed
© PTP/012
Please Choose from the list below:
Winning More Business on the Telephone training course available to book:
| Training Location | Training Date | Training Price | Book Trainging |
|---|---|---|---|
| London (Liverpool St) | 14-06-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Bristol | 27-06-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Leicester | 17-07-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Manchester (Airport) | 06-08-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| London (Liverpool St) | 07-09-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Leeds | 14-09-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Birmingham (Coleshill) | 04-10-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| Edinburgh (Central) | 24-10-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
| London (Liverpool St) | 13-11-2012 | £450.00 | Book Winning More Business on the Telephone Course Online |
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