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The Art of Retail Selling

Training Description

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments.  Public Houses have also benefited.

This The Art of Retail Selling course is available throughout the UK.

CPD Value 5.5 Hours

CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).

Delegates who attended this The Art of Retail Selling course said:

I really enjoyed the course. Very well presented with great understanding. - Ronnie Glass, Orvis

A very good course. - David Weatherston, Orvis

The course was very enjoyable and I have learnt a lot. - Sarah Bales, Orvis


The Course Suits

Individuals and companies involved in retail activity who wish to maximise on their market share.


Training Benefits

  • An understanding of customers real needs and wants
  • An understanding of how customer profile affects product placement and layout
  • How to ensure continued custom
  • Actions to be implemented

Course Timetable

09.30 - 10.00    Coffee, course objectives and introductions  

10.00 - 11.00    Communication Skills - The Basics

(understanding of the underlying attitude and approach to ensuring your customers needs are fully met)  

11.00 - 11.15    Coffee Break  

11.15 - 12.00    Customer Profile

(Understanding who our customer is to identify approach, merchandise layout and accessibility)

  12.00 - 13.00    Product Placement for Maximum Return                         

13.00 - 14.00    Lunch  

14.00 - 15.00    The Holistic Sale

(Once we have identified our customers needs, how do we ensure they buy from us? )

15.00 - 15.15    Tea Break  

15.15 - 16.00    Securing and Developing the Customers Loyalty  

16.00 - 16.30    Action Plans Agreed


© PTP/214

Please Choose from the list below:

Book inhouse

To book the The Art of Retail Selling course as an in-house programme click here (£1600 per day for up to 10 delegates)

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Book One to One

To book 1- to-1 coaching based on the The Art of Retail Selling course click here (£600 per session)

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Book U-Choose

To book the The Art of Retail Selling course through our U-Choose product select location below (£450 per delegate min 2 delegates):

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