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Success in Leadership & Motivation Skills
Success in Leadership & Motivation Skills
Training Description
An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution.
The Course Suits
Existing or soon to become Managers, Team Leaders and Supervisors.
Training Benefits
· Develop essential leadership skills to create a customer-focused team.
· Understand leadership models and how they can apply to the workplace.
· Develop your skills in delegation and understand its importance in developing staff.
· Learn how to motivate your team so they achieve their potential, through the latest motivational techniques.
· Understand the crucial role of outstanding communication. Top tips on excellent communication methods.
· A step by step formula that will guide you through the essentials of conflict resolution.
· A practical assessment of your leadership skills with coaching tips to build upon your strengths and combat your weaknesses.
Course Timetable
9.30-10.00: Coffee and Intro. What are the essential skills of a brilliant manager?
10.00-10.30: The importance of setting customer-focused objectives.
10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business.
11.15-11.30: Coffee break.
11.30-12.15: Removing the fear of delegation and understanding its crucial role in leadership.
12.15-12.45: What kind of leader are you? Exercises that highlight your management strengths and weaknesses
12.45-13.45: Lunch
13.45-14.45: Motivating our employees. Explore the motivational techniques that achieve the most success.
14.45-15.30: Outstanding communication. What are the best ways to communicate with our staff? Top tips for successful Managers.
15.30-15.45 Coffee break
15.45-16.45 Conflict is normal in every team. We will look at a practical conflict resolution formula that gives you the confidence to deal with conflict whenever it arises.
Finish. Now let’s do it!
© PTP/319
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