Self-Discipline and Emotional Control in the Workplace
Training Description
Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting?
If your answers leave you wanting to change your behaviour, come along and find out how to do something about it.
All business is people business. Like it or not, your effectiveness often depends on how people feel about you, and whether or not they support you. Yet, relationships can be fragile. This workshop is designed to help you avoid self-sabotaging those relationships by overreacting and provides an opportunity to develop the steady self-control other people respect and react positively to.
The Course Suits
Anyone, at any level in an organisation, who believes that they are more productive, and that relationships are more effective, when they are in control of themselves (rather than out of control). This course is essential for supervisor training and management development as without it individuals will always be manipulated by the negative emotions they cannot control.Training Benefits
How to:
- remain calm when you start to lose your temper
- stay effective when you're upset
- change the habits you have struggled with
- stay productive when you feel overwhelmed
Course Timetable
09:30 -10:00 Introduction Clarifying objectives for the day Identifying your troublesome emotions
10:00 - 10:45 How to change your habitual behaviour The cycle of development One technique that will dramatically improve your performance
10:45 - 11:00 Coffee break
11:00 - 12:30 Understanding your "Horse" and "Rider" and how to use them How to get rid of unwanted behaviour How to install desired behaviour How to quickly relax when under pressure
12:30 - 13:30 Lunch
13:30 - 14:00 Identifying your "Leg Lifters" Responding from choice rather than automatic reaction How to create your own sliding scale of emotional response which is appropriate to the situation
14:00 - 15:00 Keeping your self-esteem high Learning the ABC Method of changing the behaviour you no longer want Working the ABC Method through personal examples
15:00 - 15:15 Coffee break
15:15 - 15:45 Reducing the effect negative emotions have on you How to tap into your own "Success" state
15:45 - 16:15 Identifying the values in your life How to action, and live, your values day-to-day
16:15 - 16:30 Any remaining questions Action planning Summary
© PTP/344
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