09:30 - 09:45 Coffee & Course Objectives
09:45 - 10:45 You are a reader too
10:45 - 11:15 Writing for the reader
11:15 - 11:30 Coffee break
11:30 - 12:00 Planning and preparation
12:00 - 12:30 Writing task
12:30 - 13:30 Lunch break
13:30 - 14:00 Plain English and accurate grammar
14:00 - 15:15 Writing task
15:15 - 15:30 Tea break
15.30 - 16:30 Review of writing task
16:30 - 16:45 Summary & Action Plans Agreed
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