Personal Effectiveness
Training Description
This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others.
Would you like to:
• Improve your performance and effectiveness at work?
• Get the best from yourself and others?
• Become more productive, more assertive, more confident, more influential, more persuasive, and manage your time better?
• Understand your own and other people’s behaviours and working styles, so that you can work more effectively with them?
• Understand why communication sometimes goes so wrong?
• Improve working relationships?
This Personal Effectiveness course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
Delegates who attended this Personal Effectiveness course said:
The course was very useful and I am sure it will help me to become more confident. - KL, Society for Endocrinology
Excellent course - ggod reflection theory and practical application, excellent dynamic - thought provoking! - Kat-Morley Fletcher, Maytree
Enjoyed the course and how it was delivered. Was tailored to my needs which was helpful. - Alan Brett, Newsprinters
I found the course very useful with many aspects that I can use to improve my management skills. - Simon Karim, Newsprinters
Really useful hints & tips to take away and use in my new role. - Angela Dixon, Standard Life
I found the course to be very informative. Glad I attended. - Jamie Bonser, Specialist Neon Supplies
Really enjoyed the day, it has been extremely useful. - Jessica Millington, Extracare Charitable Trust
Good venue, easy access, parking, trainer flexible and helpful. - Hazel Long, Computershare
Thank-you a very worthwhile course. - Sarah Douglas, Drum Housing Association
Excellent course - learnt lots. - Ian Clarke, Bombardier
Very good course. Really enjoyed it. - Paul Elson, Bombardier
Enjoyed course, gave me a greater understanding of my own personal drivers and those of others and how to influence them. - Brian Brooks, Bombardier
I found the course very informative in identifying motivational drivers & influencing factors for individuals. Jane tailored the content very well to the environment. - Mark Derbyshire, Bombardier
The Course Suits
If you answered ‘yes’ to any of the above, this Personal Effectiveness course is for you - either as an individual, or as a team.
Individuals – please join us on an open course.
Teams or groups - please choose your date and venue and we will come to you.
Training Benefits
- The day is tailor made day to suit delegate needs. Group numbers of are kept small so that individuals have the time to concentrate with the trainer on their own issues. The day is designed to be both informal and interactive, with plenty of discussion time. Areas covered include:
• First impressions and their importance
• The relationship between values, attitudes, beliefs and behaviours
• How our beliefs influence others’ perception of us
• Communication - styles and psychology
• Emotional Intelligence
• The role of assertive behaviour as a business skill
• Influencing skills
Course Timetable
09.30 Introductions and course objectives: what do you want to achieve today? An opportunity for delegates to add their own objectives to the day.
The rest of the day will be flexible around the needs of delegates, but the following is a typical day:
What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business?
10.45 Image and why it is important.
Why you never get a second chance to make a first impression. How others see us.
How the four areas of ‘self’ affect communication and relationships
The relationship between attitude, skills and knowledge.
Coffee / Tea
Exploring our own values, attitudes, beliefs and behaviours.
Self-esteem and behaviour.
What drives your behaviour and your motivation? What drives others?
Communicating successfully - how to have effective communications, how to improve your communication style.
Understanding why it sometimes goes wrong
Managing emotions in self / others
12.30 Lunch
13.15 Assertiveness as a business skill
Managing your time to be most effective
14.30 Tea / coffee
Exercise – how we are influenced and how we influence others
Summary and Action Plans Agreed
16.00 Evaluation and Close.
© PTP/349
Personal Effectiveness training course available to book:
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