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Performance Management

Training Description

The skills needed to manage employees performance should be part of every manager's repertoire. Unfortunately, most managers are expected to just do it without being shown how. This course outlines those skills and gives managers practical ways to help employees set and achieve realistic objectives.

The Course Suits

Everyone with responsibility for managing staff and improving their performance

Training Benefits

  • How to set achievable targets with employees
  • How to use different management styles with different types of people to achieve results
  • The place of appraisals in performance management
  • Coaching and feedback skills

Course Timetable

09:30 - 10:00 Introductions & objectives

10:00 - 10:30 Identifying the only 4 aspects of performance which can be improved Prioritising the key factors that your staff need to concentrate on to improve performance

10:30 - 10:45 Identifying the 4 Situational Manager Styles and how to use them

10:45 - 11:00 Coffee break

11:00 - 11.45 Complete an individual Social Styles personality questionnaire Understanding the 4 Social Style types with strengths and weaknesses Identifying what each Style needs to do to manage performance better

11:45 - 12:30 Clarifying what the team, and individuals, need to do to achieve improvements. Using SMART targets with teams, and staff, to set realistic, achievable objectives

12:30 - 13:30 Lunch

13:30 - 14:30 How to use coaching to help employees reach targets. Giving effective feedback and using a feedback planner

14:30 - 15:00 Making appraisals work as a core performance management tool

15:00 - 15:15 Coffee break

15:15 - 16:15 Identifying what motivates people Helping employees motivate themselves towards continuous performance

16:15 - 16:30 Summary and action plans


© PTP/350

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Performance Management training course available to book:

Performance Management courses
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Book inhouse

To book the Performance Management course as an in-house programme click here (£1600 per day for up to 10 delegates)

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Book One to One

To book 1- to-1 coaching based on the Performance Management course click here (£600 per session)

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Book U-Choose

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