This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and tips to hone existing skills Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situations. Many managers then find themselves faced with absenteeism, difficult team members or, in the extreme, staff turnover. The emphasis of this one day course is on practical ways to help improve the people management role.
This People Management course is available throughout the UK.
CPD Value 5.5 Hours
CPD = Continuous Professional Development (All PTP courses are approved for CPD by the Law Society and meet the standards expected of all professional bodies).
Delegates who attended this People Management course said:
I learnt some fantastic strategies/techniques and look forward to putting them into practice. - Andy Lewis, Critical Pharmaceuticals
Very enjoyable. - Diana Davey, IHS
I thought this was an excellent course & provided me with much needed guidance & training. - Alison Williamson, CPM
Very pertinent, well-tailored to specific need. - Julian Arthur, CPM
The trainer was very clear, understanding and knowledgeable. The course was excellently delivered. - Corinne White, Weightmans LLP
I felt today was very helpful. I enjoyed the course a great deal. - Melanie Wainwright, Weightmans LLP
Very good course - would like to re-attend in future. - Matthew Carr, Barratt Developments plc
Enjoyable course, the questionnaire was useful in giving an insight into my personal style. Enjoyed the teamwork/problem solving exercise. - Jenny Morrish, Brunel University
Thanks - an intersting & engaging day which will have a good practical impact on how I work with colleagues. - Jenny Moss, Brunel university
I thought this was an excellent course & provided some much needed guidance and training. - Alison Williamson, CPM
I learnt some fantstic strategies/techniques from Tracey and look forward to putting them into practice. - Andy Lewis, Critical Pharmaceuticals
Thoroughly enjoyable, relaxed, intersting course, tailored to meet our needs. - Lori Allison, Bibby Offshore
The small number of people on the course was extremely beneficial. - Lorna Dykes, Cornelian Asset Managers
Very happy. Clear & concise trainer. - Bal Lawana, Healthcare Commission
Thank you. Very informative and will be very useful for my staff. - John Grant, Castle Estates
Very useful course indeed. - Colin Nagle, Thomas Higgins & Co
Very good course. - Shivani Prashar, Practical Law Company
A brilliant course. - Amanda Calton, Mouchel
Very well presented. Excellent & informative seminar with first class practical implications. - Brian Robertson, Barr Ltd
An easy and informative approach which I can use on how people can be managed. - Daniel Malunan
Excellent day. Very interesting and time well worth spent. - Craig Rose, Tincknell Fuels Ltd
Excellent course and trainer - Kate Brailsford, Tincknell Fuels Ltd
I have found the course extremely beneficial. - Sadie Martin, Weat Wittering Estate plc
Any manager who is responsible for personnel either face to face or remotely. Each manager will benefit from discovering or refreshing skills that are vital in todays working environment. With employment legislation and ease of movement through the employment market, attracting and keeping the right people in our teams has never been more important.
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:30 The Role of the Manager, Supervisor or Team Leader - without a true understanding of our role and that of the rest of the hierarchy, how can we focus on the key objectives?
10:30 - 11:30 Focusing on People, Their Needs - What motivates them - What makes people difficult - We frequently label team members that we do not click with. A vicious cycle can occur. How can we break it and start to maximise on apparent and hidden potential?
11;30 - 12:30 Role Plays to Practice Motivational Techniques
12:30 - 13:00 Evaluation of the Role Plays
13:00 - 14:00 Lunch
14:00 - 15:00 Key People Management Techniques, Leadership - Delegation frees a manager to develop his team and enables team members to have greater involvement, so why are we so resistent to it? Communication is critical. The way we direct will determine the success of any people manager.
15:00 - 16:30 Developing Your People - Explore, do not ignore. People are our greatest asset when managed well and our biggest liability when managed badly. What changes can we make to ensure we get the very best from our team?
16:30 Summary & Action Plans Agreed
| Training Location | Training Date | Training Discount | Book Trainging |
|---|---|---|---|
| London (Liverpool St) | 13-06-2012 | £405.00 | Book People Management Course Online |
Description:
How to build and develop a successful team by motivating, empowering and leading people. Based on in-depth experience of developing people and initiating change within many organisations, Mark Thomas provides a shrewd, practical guide to mastering the essential techniques of people management.
What is this book about?
In a time of rapid change and intense competition the greatest resource for any business is its people. This book explains how to build and develop a successful team by motivating, empowering and leading people. Based on in-depth experience of developing people and initiating change within many organisations, Mark Thomas provides a practical guide to mastering the essential techniques of people management.
Contents overview
1 What is management?
2 Mastering yourself
3 Mastering performance management
4 Mastering face-to-face communications
5 Mastering role reviews and coaching techniques
6 Mastering poor performers
7 Mastering team management
8 Mastering time management
9 Mastering meetings
10 Mastering the skills of assertion
11 Summary checklists
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.