The Course Suits

Managers, supervisors, team leaders, and other professionals who need to deliver one-to-one training or take small groups through specific processes alongside other, existing responsibilities.

Training professionals who need techniques to work with smaller numbers than they have become used to.

Training Benefits

By the end of the day participants will:

·         Be able to use a structured approach to plan and carry out one-to-one and small group trainings

·         Use a variety of training techniques and learning aids

·         Set targets for training sessions and assess participants’ progress

·         Build rapport quickly and give effective feedback

Course Timetable

09:30 – 10:45   Introductions

Job Task Analysis – how to analyse a job and identify key tasks essential for successful performance

How Adults Learn – adults learn differently to children and knowing the main differences will help in planning, delivery, interaction and in helping participants achieve goals

Identifying Learning Preferences – not everyone learns in the same way and making the effort to understand different learning preferences pays dividends by improving your delivery and by helping participants to learn quicker and easier

11:00 – 12:30    Training Design – how to take the Job Task Analysis and Learning Preferences and use the results to design effective small group sessions and one-to-ones

Using Learning Aids – as well as manuals, workbooks, handouts, slides, films, and other learning aids there is likely to be a wealth of materials in the workplace that can be used to enhance the learning experience. Identifying and using these can familiarise participants with working methods quickly and speed up their ability to reach desired levels of performance

Barriers to Effective Training – by recognising some of the main obstacles you will be able to plan how to minimise or neutralise their effect on participants

12:30 – 13:30    Lunch

13:30 – 15:00    Presentation Skills – the skills needed and approach taken for one-to-one and small group trainings are different both from each other and from presenting to larger groups. We will, therefore, look at how to present and interact specifically with small numbers or individuals without overpowering them or expecting too much from them

15:15 – 16:30    Building Rapport Quickly – to help participants relax quickly and learn easier it is essential to establish rapport as soon as possible. We will cover several techniques for building rapport within a short space of time

Feedback Skills – the ability to give effective feedback to individuals and groups, especially if training with machinery or processes and systems, is one of the most important in one-to-one and small group training

Summary & Action Planning