9.30 - 10.00 Coffee & Course Objectives
10.00 - 10.30 An ‘Exercise in Negotiation’ (Delegate exercise to understand what negotiation is)
10.30 - 11.00 Principles of Negotiation
11.00 - 11.15 Coffee
11.15 - 12.00 Preparation & Planning for Negotiation
12.00 - 12.30 Movement in Negotiation; achieving a‘Win-Win’
12.30 - 13.00 Let’s negotiate…….(Role plays)
13.00 - 14.00 Lunch Break
14.00 - 14.30 Negotiation as a Behavioural Process (Styles & Tactics in Negotiation)
14.30-15.15 Communications Skills in Negotiation
15.15 – 15.45 Structure & Process for Effective Negotiation
15.45 – 16.30 Putting it into Practice (Role plays)
16.30-16.45 Summary & Action Plans Agreed etc.
Description:
Accessible, practical guidance and techniques for negotiating, including useful skills for the negotiator, dealing with 'people issues' and negotiation in practice.
Please note that books will not be delivered unless they are paid for in advance this can be done by credit card on the website or by posting a cheque.